breakfast was really good, fresh and very tasty

the pool was lacking heating and was not very clean

breakfast is dismal

the breakfast was a total lie: you actually need to get to the downtown antigua for it

dryer in the room, the shower water wouldn t heat up; it was very difficult to get it warm, the pool is not

breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast

breakfast with a view of the volcano was pure paradise we could have stayed another week

there also were no hooks to hang up the towels and wash cloths, nor was there a soap bar rest in the shower

the traditional breakfast and coffee were very good, and a super comfy bed, attentive and kind employees i

breakfast was entirely adequate. building was very attractive and there was ample free parking.

breakfast was entirely adequate. building was very attractive and there was ample free parking.

there was only a very limited meal service except for breakfast

the complimentary breakfast was fine but minimal given the cost of the room

by the pool for over an hour and no one offered me service, despite their website saying there was

they host weddings and events, so the pool area was loud and with lots of construction workers as they were

included breakfast was not as great - you’d have to order a la carte options for additional cost

we liked the pool area to relax, but didn t see any service

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

the room had a private small garden with hot tub. breakfast was really great.

they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price

hotel, really lovely pool and well kept rooms and general areas

enormous room, nearby a shopping centre (large supermarket) and a very nice fresh breakfast!

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

breakfast was good, very quiet hotel.

the pool was not heated and it needed to be cleaned

pool towels provided

design, gardens and understated but good swimming pool

was a really nice place for a morning walk, morning coffee and it was a great place for the kids to enjoy

staff from the front desk to the person in charge of the parking lot

the breakfast was very good and so were the staff

parking inside, breakfast too small, door didn't work i when i told the i was going to complane

parking inside, breakfast too small, door didn't work i when i told the i was going to complane they give me a

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

good breakfast, friendly staff, very clean.

beautiful grounds, great pool and very helpful staff.

the bars of the monkey bar in the kids area are loose and kids can fall

people who were booked could not have breakfast until they were checked in which was 3pm

and the breakfast included was just the buffet at the restaurant it didn't include room service, which wasn't

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace

wifi just worked alright

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

staff was very friendly and helpful and the included breakfast was excellent

lovely staff, delicious breakfast, i would stay here again every time i visited antigua.

fantastic breakfast and best fresh fruits i had on trip

is served till 9am and there is no room service

gorgeous gardens & pool, friendly staff excellent breakfast!

wifi was weak

very good breakfast

room we've ever stayed in - huge, spa bath, beautifully designed best overall hotel we've ever stayed in -

the courtyard to the hotel is dreamy and breakfast was delicious and made to order

the fireplace in our room made it so cozy

wifi can

didn't pick up at reception loud music from other hotel on saturday night bar and restaurant aren't as great as

it s stunning , the breakfast was amazing and the staff are what makes this place so special.

the pool, roof terrace, and communal area are breathtaking

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace

our room was huge with a beautiful fireplace

the roaring fireplace at night made my room extra cozy

a 5am start), and their laundry service was quick and could be done overnight

room service is excellent

location serving food take long time because kitchen downstairs

restaurant, friendly staff, good wifi, nearby parking lot

hear the traffic very well and the requirement for a vet certificate and $15 per night for a pet should be

great to have a kitchen and washing facilities

plus, it's got parking inside the property

kitchen had everything we needed for preparing meals, and the living space was very comfortable for

i liked having parking and confortable accommodation

our 'room' was a two-story private apartment, with a full living room and kitchen in addition to the bathroom

there is gated parking at their sister hotel 2

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

very good breakfast

marina and her staff are always attentive but never intrusive and breakfast in the courtyard is a perfect start

the breakfast was delicious as well

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

we also used the laundry service which was a reasonable price for the area (50q for a mid-sized load)

laundry service is available, i think a small bag is 30 quetzal and a large bag is 50 quetzal

the staff were accommodating with regards to our baggage and early check in

wifi was good, but it looked like we were the only people there so may not be as good if there are

not enough breakfast choices

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

breakfast was good the location was excellent the staff welcoming and helpful

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

the rooms are comfortable and well equipped, the staff are warm and friendly, and the daily breakfast was

wifi worked well and i enjoyed breakfasts in the morning

wifi was a bit weak.

good breakfast

the room was beautiful and the breakfast was super good

i don t recommend booking a shuttle or doing laundry through the hotel

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

great breakfast. beautiful setting. best of all: the staff.

great breakfast, nice rooftop, and late check out. their cleaning lady was amazing!

wifi

breakfast was excellent!

the spa facilities were not included but had to be paid for in addition

love that they have a gym

water in our room every day; delicious meals onsite; gym with free weights, machines & cardio equipment; central

parking was far

fireplace was great at night (not all rooms have and they don't make a very big fire, i'm guessing

breakfast included was perfect

breakfast was delicious and the staff were lovely

wifi rarely available in second floor room

breakfast each day was delicious and the garden & volcano views

on the second level were unable to connect to wifi but we were assured that the hotel is aware and they will be

cable tv and good wifi in the rooms

wifi poor at times

good location, price, and breakfast

the free breakfast, room and bathroom was spacious, water pressure was good with hot water, location was

rooms missed having more than one chair and a proper spa e to hang wet towels or clothes also, it was too far

have a very nice swimming pool

pool very small

pool also, but small enough that i'm not sure you can actually swim in it

private parking lot was available though it was small, it was convenient

besides that the location is great, love the pool and rooms and the service

free breakfast, staff was friendly, room was clean every day, & free parking with a big gate & security patrol

staff, nice building with garden, good furnished and cared rooms, nonstop reception, good wifi

in our larger room we had a kitchen, but no pots, pans or cutlery which was a bit confusing

parking on premises was accessible, although you need to call for the door to be opened

beautiful place! i absolutely loved it! wonderful staff, facilities and breakfast!

pool not being onsite and a charge of you want to use on a second day was not highlighted to us

also, advertised a pool

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

i liked the spa tub and the security of the place. it was also very quiet and clean.

limited facilities like no spa or pool, bathroom could have been a bit more spacious

quiet in the night, free coffee in the morning is the best, rooms are big and clean, fast wifi, just a few

bad experience and i wanted to avoid that on a foreign country -with no cellphone service yet, or wifi-)

the wifi in the room was also very patchy and there wasn't any real communal area to go to

didn't use the pool but would loved to

friendly staff, beautiful location, delicious breakfast

pool was very small (more like a paddling pool for children), wifi did not reach bedrooms which is very annoying

the staff was extremely nice and went their way out to make us feel welcome, super pet friendly

breakfast was great, and all staff were helpful and lovely

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and

wifi is not existed

people it is extremely difficult to communicate with night reception ( maybe a course would help) wifi - not

the location was excellent, and the breakfast was delicious

good breakfast, too

the place it s beautiful, clean and the breakfast was delicious

the wifi can be improved.

the breakfast was perfect and they let me leave my bags

the breakfast delicious

location, very friendly staff, super helpful and the breakfast was amazing plus had the best views while having

good location, quiet, hot water, comfortable bed (for guate), smart tv, good wifi, good food, lovely staff,

have 3 wifi networks, none worked in the room

wifi is good

breakfast simple but good, wifi good downstairs, not upstairs. bathroom nice, big shower.

poor wifi internet signal... impossible do my work online.

wifi did not work in the room we were in and got an immediate upgrade

chair in room, no closet, wifi sketchy, bed not comfortable and hair all on sheets, didn't look clean

wifi wasn't constantly good, but okay.

did not get to try their breakfast closes too early but if you're an early bird your ok

very friendly staff, clean, good breakfast, lovely garden. excellent location

wifi unreliable

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was

breakfast there was no buffet

staff, great wifi, comfortable and beautiful folk art touches everywhere

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated

room was spacious, free water, good wifi and communal kitchen

there is a shared kitchen you can make some oatmeal or instant coffee

free coffee and water and a shared kitchen and fridge you can use

they offered laundry service with a affordable price

excellent wifi and co working space, ideal as i had a few days of work to do, nice to have a comfortable

laundry is more affordable elsewhere

nothing..bit a loud from bar under building..if you want a early night..

wifi didn t work from my room. i had to go the lobby.

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

the wifi works great on the 1st floor, but can cut out sometimes on the 2nd floor and the terrasse

couldn t do laundry because it was saturday night and there is no laundry on sunday

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

the laundry service shrank/damaged my clothes beyond repair

wifi barely worked in the room, needed to sit outside in common area to get a strong signal

speedy laundry service

it's nice to have a kitchen to cook in

one big point - the hotel is pet friendly and offers food and water for dogs

wifi works

also the kitchen is fully equipped

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous

the continental breakfast isn t continental by american means (in usa a continental breekfast is an

close to a bar (party hostel) so thursday, friday and saturday it's party until 0300

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

the breakfast was tasty and the staff were friendly

ordered room service from l'osteria restaurant

a sound of a laundry next door.

a separate check-in area in the front of the hotel apart from the bar would have been less chaotic and easier

great food and bar here too

life the who,e concept, helping schools, helping kids

music and loud kitchen sounds through our wall, needed a new trash can, and the tile/grout could have been

they were extremely accommodating allowing me to check in early after coming back filthy from an overnight

also, although i had requested a very quiet room, they put us in the first room next to the kitchen and dining

they helped us out with an early check in since their check in time collided with a wedding ceremony we where

the spa bath was nice

outdoor rooftop bar seemed closed during my stay in the evenings

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

have stayed at many fine hotels, but this raises the bar far beyond any expectations

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

very clean, had hot water, good wifi

wifi across the building, especially in the rooms is something that should be standard of a

was great, only thing was that the wifi didn't work well in our corner room so i had to go out in the inner yard

wifi in the room stopped working on the second day - after complaining the service said he will

at times, wifi could have been better.

wifi worked great

location, clean room, big comfortable bed, good wifi signal, cheap price

wifi was extreme bad in the room

as nice as the other, as there was no windows facing outside and it was located just next to the kitchen

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

the wifi was a bit spotty, especially at night. difficult when a person works online.

there is a kitchen, a laundry service, free water and coffee and tea

appreciated the early check in (free) as well

no complaints about the wifi

wifi was excellent (160mb/s or more) and the location is perfect

breakfast was good enough - continental one, but quite good taste

breakfast a little early

good location, breakfast is very simple but feels like home

freshly made breakfast (eggs and coffee)

breakfast was also very good

very nice volcano view and the garden was beautiful my kids enjoyed the pool

has a swimming pool and sauna

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool

bit noisy, thin walls to be expected, but kids screaming at the pool and bar noise

if there was a pool, it would be unbeatable.

only thing was no iron in the room or laundry service. we managed.

there was a little noise noticeable in our room from the bar next door but this wasn't too obstructive and it

wifi is good and the buffet breakfast is simple but adequate

the laundry service was efficient and fairly priced

wifi in my room

there is a bar next door and you are in the party until they close around midnight

even the wifi signal is low

working wifi

wifi. variable. dropped al 3 of my devices frequently.

very noisy kids running around screaming until after midnight

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

internet in my room didn t work, i had to stand by the door to catch wifi

wifi in the rooms was poor

good wifi, hot shower, and very comfortable big rooms

small room toilet bed uncontuble small tv bad wifi

was very friendly, the facilities were clean, and breakfast was very yummy

no breakfast available.

the breakfast was delicious

bedrooms are quite old, the bathroom is old and small, and the wifi didn t work in the bedroom

with yogurt and fresh fruit and we were able to order pancakes at a small extra charge for our kids

the free wifi is reliable

wifi but it was the storm that stopped the wifi so it's not their fault

helped us store our luggage for overnight hike and also allowed early check in

private parking, in antigua this is a valuable amenity, if you have car, place super clean

beautiful, impeccable, nice staff, amazing breakfast

parking is not on the premises

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

either way, a pool and bathtub would be great additions

the breakfast was unbelievable

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

staff, rooms, atmosphere, and breakfast were all great

breakfast was great

- wifi and tv didn t receive signals and even my own cellphone didn t receive signal inside the

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

beautiful rooms and amazing views from the pool. very nice staff.

pool is much smaller than expected and not conveniently situated

pool is small but a beautiful setting

wifi was strong and reliable

the wifi was everything we needed, the hotel is in an incredibly central and walkable part of the city,

got the last room and the wifi signal there was weak

good wifi

no room service or kitchen service at all unless you are a big party and have rented several rooms

poor wifi, only works in the courtyard simple breakfast regular personal service not in line with the

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

only minor complaint is the wifi was temperamental.

the fireplace in the room and manicured lawns

the breakfast was very good - probably the best hotel breakfast we have ever had

wifi not good

laundry was a little expensive although convenient

our kids really liked the playing area and the garden

wifi was sometimes down

what i liked the most was the hotel is pet friendly and serves plenty of pet food in the lobby

kitchen could have been a little better equipped. there are minimal cooking utensils and dishes.

wifi is good, except in the second story room i had

nice room and bathroom, friendly staff, free coffee and tea, kitchen, near market with cheap eateries, walking

access to kitchen and always wonderful staff (albeit very little

their laundry was slightly expensive compared to full-fledged laundries

also, there is a fully equipped kitchen that is available for use

wifi came in and out. owner needs to improve.

room was right besides the kitchen so it was very loud in the morning with other guests grabbing

wifi didn't work good there was a little noise in the bedroom there wasn't hot water

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

the pool was great, they brought our drinks and snack to us in the pool

is petty the swimming pool doesn't have shadows when there is a full sun it is quite difficult to enjoy fully

the room was very large with a wood burning fireplace

we love it , we had a balcony from our room facing the pool

bar rest had difficult hours and not accommodating