wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service

the bar (and pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

although i could get room service

kids pool area had lots of unfinished and cracked tile edges around the walkways

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice

breakfast offered a good variety of fresh and tasty options, and the facilities, including the gym and pool,

prices for the spa treatments were affordable

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour

facilities - gym padel spa

ample and safe parking

i couldn't connect to the wifi from my room

was surprised that sauna and spa area pools were not included in already high price of the room

it s great for adults with kids.

breakfast was excellent with super choice ranging from fried english to fish, fruit etc

the room size and bathroom not suitable for kids

friendly, helpful staff, very good restaurant, clean, nice environment, well maintaned garden and pool areas

food excellent staff very nice pool areas beach views also good complaints

wifi is excellent inside and outside

the bread in breakfast was not fresh and crunchy.

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

5l) provided more than once per day - snack bar and cocktail bar

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

thing that dissapointed us was the room service food, which was really poor

the staff were exceptional, friendly and helpful, nothing was too much trouble, and the buffet breakfast was

fabulous room, excellent staff, great value for money for room service and restaurants.

breakfast was also very nice

wonderful place gym swimming areas towels room - private garden / hot tub

we went to the bar most days and were looked after by jordan

the kids club is amazing with tons of things to do for the little ones

we also enjoyed the spa and tennis court

the hotel has several swimming pools and bar areas

clear what was mini bar and what is complementary in the room

booked the suite with a pool, the room as massive, 3 bathrooms two bedrooms and a big lounge/kitchen area, very

all 3 options for breakfast were great (in room, buffet and al a carte) room service during the day and evening

more food options for the room service breakfast would have been nice, but it was sufficient

maybe wish there was better food on room service menu

pool is far too cold

the location of the hotel is perfect to go locally, supermarkets/siam water park/restaurants

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us with no shop

people smoking round the pool and also on the terrace at the level lounge was an issue for us and we felt

not enough parking spots in front of hotel

parking is difficult to find in the area, so we left our car in the resort's parking lot most of

the kids club staff is also amazing

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

kids club only actually runs from 10

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

kids club wasn't good

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst

more room service room options would be nice

the gym and spa facilities are lovely - great sauna steam

valet parking

main bar area was in the hotel lobby and a bit exposed

a couple of suggestions maybe change up music round pool could have done with sn iron in the

is great ,amazing facilities for families, kids club ,baby club and a mini water park

gym was far too small & therefore never available to book in the morning

free parking was a real plus we did a few trips round the island

on site bar and restaurant all fabulous and the staff couldn t have been nicer

excellent service, facilities, equipments and breakfast

breakfast was exceptional with everything you could wish for

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

the staff were excellent and the food at the pool bar was good and good value

room service do not pick up the phone

massive rooms and bathrooms, plenty of facilities, great room service and cleanliness and lovely staff

activities for the kids were excellent as were staff

everything was perfect. the breakfast was amazing. room was spotless. staff were so friendly.

no kids playground

room service options were limited and the quality was not great (did not seem fresh)

breakfast was very good

everything from ordering room service to booking a taxi worked fine

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the

the room service is also excellent, they cater to your every need and they are very fast in delivering

a drink after dinner in the evening which is sad as the restaurant and food is excellent and the room service

spacious villa the monday evening dinner at the pool with live music was great location on the golf - 2 minutes

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

a proper adults only hotel

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was incredible especially with the view and everyday a pastry chef would make something

bed v hard not gym is getting tired

the pool was clean and all services were done very discreetly

was there were not many options for vegetarian or vegan food for lunch and dinner or on the room service menu

the private parking garage was helpful when we left for the airport at 330am

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

lovely pool and

no kids entertainment or kids

bar staff could do with more training as we waited a while to be served at table , then they would

are great, i particularly enjoyed the comedy show down in the 'disco' and the live music in the bar area

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

it has a lot of amenities such as a salon, little food shop, gym, swimming pools, bars, games area and even a

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

kitchen equipment is limited reception is under staffed often had to wait for ages

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of

the roof top bar and pool was a bonus attraction too

hotel outside area, location close to the beach, great facilities (gym etc

allowed big groups in and never controlled their foul language with kids around

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

no wifi or english channel in apartment.

the karioki bar down the street. a bit loud in the evening.

facilities and very good buffet breakfast

beds, lack of wifi in room.reception area very dull

was amazing, swimming pool and the activities by the pool by fit and fun was great

wifi coverage wasn t great around the pool area

aircon in the gym could be a lot better.

the gym could have been a bit bigger, for a hotel of this size.

the drinks at the bar were also greatly made and the staff was very nice and fun

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

the gym is limited in accessoires, which is usual for hotels

we had bed and breakfast and the breakfast was lovely with a huge choice, can't comment on lunch and dinner

also i enjoyed the gym/ fitness area and lastly the location was very good

from the corridor or other rooms (every early morning we've heard screaming children or talking room service

was not allowed to play with balls or inflatebles in the pool, even though there were only kids in it playing

great staff. great location for kids.

breakfast was very good, and the pool bar had good prices and good beverage selection

had a very nice, clean, spacious apartment with sparkly new kitchen appliances, which was perfect for us and

paid wifi, apparently in a lot of hotels in tenerife, the wifi all have to be paid and aren't actually

a large and very beautiful pool, a large gym, large and clean rooms

beautiful pool area and an outdoor gym with super views plus great breakfast

the spa experience was also great

kids enjoyed the pool

my daughter would have liked a slide in the children s pool/somewhere but siam water park is just minutes

at night wasn't very good especially compared to the great breakfast & lunch that was served daily

great for kids and spoil with some music for a change !

food was delicious, drinks were strong and pool area fantastic

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

is especially good for families with kids because there is always a nice program for them every day

customer service, great location, awesome hotel activities for adults and kids

poor wifi

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which

- the hotel and the surroundings, staff, overall experience, great place for holidays with kids

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room

one of the best breakfast selections i have seen

breakfast and dinner were amazing, good food and a large variety to choose from

t like cocktails from pool bar filling like you drink water, completely different taste same cocktails in

excellent room service and kind and hospitable staff

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

to book in for the gym, early slots were always gone but other than that very enjoyable

all the kids running around

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

fantastic gym , spa facility in the building and swimming pools

corridors and staircase are a bit shubby and need renovation - the adults only part actually meant 80% retired

needs another bar open after 6pm other than small reception bar

the breakfast was nice

was lovely - staff were great, especially rita on activities, dave on bar and fernando at lunch

nice pool areas

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

bar staff

very good hotel for vacation, unlimited free wifi, all entertainment included, good food

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

the property features excellent facilities, different pools and an excellent animation for kids

kid's disco funny and makes kids smiling

the spa was too expensive and i did not know prior too booking the facility

pool area great, spa fantastic, mediocre massage

spacious room, good breakfast. excellent spa and a great location.

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

gym was being improved during our stay the new equitment was very good but could do with a few more

bar stools at the bar would also be a plus

not good wifi:(

the gym was small but well equipped

hotel has very few parking spaces

no good bar area

also there are only few activities for little children, the kids pool is pretty basic

breakfast was good too

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

specially bar team by the pool and chefs at the breakfast time

hotel room cleaned every day great food good wifi great game competitions (water polo,mini golf, ping pong)

than how it looked on the photos, staff are really friendly, great activities during the day for kids and adults

breakfast , pool, staff

also the pool bar could have served food for a longer time period

it also goes straight out to the pool area so great for the kids access in and

water to expensive at the bar !

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

the elevators! be quicker taking the stairs at times. wifi in rooms unreliable at times

gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like

kids entertainment was poor, waited for the disco a few nights but never came on

is spot on, friendly staff, nice rooms, nice views, nice pool, just good vibes, ill be back again

package - had trouble just walking up to pool snack bar to have a bite to eat- we was told we needed to book a

reception sent us to the wrong place to find the kids club and there some activities were cancelled without

kids are not allowed inflatables in the pool nor are they allowed to jump or dive in

entertainment was good, leo was amazing always making sure the kids were having fun and encouraging all of the

the breakfast was fantastic

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

beautiful spacious room and great value for money with a lovely view of the golf course.

decent gym

the bar behind the check in area was frequently not manned and it always slow to be served

the breakfast is amazing, the staff is very kind, the rooms are very big and comfortable.

the room was very spacious. getting cakes with our room service coffee was a nice touch.

breakfast and the staff were amazing. location was fantastic ud83dudc4c ud83dudc4f

with the gym as it was unusable because there wasn't any air conditioning, also outdoor gym that was

perfect setup. nice rooms. good gym and nice pool.

brilliant, with a kitchen area, good bathroom, comfortable beds and the garden looking out to the golf course

like everything from apartments to food friendly stuff, entertainments, would be great if gym open early but

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

ice for the room at the bar which i was told i could only get a glass of ice and i would have to pay for

spa and gym

volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area is

bar closed at 5:30pm

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

everything exept wifi

no bar by the pool

the room service came in while i slept but i assume thats not their fold.

8 a day for wifi is overly expensive

room service was very good and the 3 elevators were quick.

it was difficult to find a parking place

see above , room service poor - not all persons can use and scan menus in rooms - found same difficult to use

parking included

location so clean, breakfast was lovely the staff were so helpful 24 hour room service was delicious

room service pretty good and not too expensive as it can be in other places

amazing breakfast! free parking friendly staff

night entertainment for kids and adults is very good

kids club was the best i have ever seen and the staff was amazing

no spa in the hotel

better wifi,

i made breakfast myself in a well equipped kitchen

tommy and the bar staff are fab

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

very clean both in the room and around the swimming pool

the kids day time and evening entertainment was great

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

room lovely .... breakfast so so good...... pool excellent...

slow wifi very uncomfortable sun loungers till price doesn t match drinks menu prices double toaster

clean,nice staff, goid for small kids

pool was great and clean and plenty of lounge chairs

i can see why families come here as it offers a lot of entertainment for kids and for adults

gym needs an upgrade

which was beautifully designed, neat and clean with all amenities and a fully functional kitchen

breakfast was delicious and staff were very friendly, also shop within the hotel was very good.

spa is bad

gym and spa hours should be longer

gym/spa didn't open until 10am and closed for lunch

breakfast was excellent and nothing was to much trouble staff were friendly and very

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

calm hotel ambience wonderful staff amazing breakfast great location

breakfast staff not very attentive

the exception is a snobish beach bar outside the hotel which insists in loud music from around 16:30 to sunset

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

free gym, sauna

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis,

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

amazing sea and pool views,friendly staff all around,delicious restaurant food,huge pool fun for kids and adults

if the room is equipped with a kitchen facilities, kitchen towel would be greatly appreciated

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

room, grounds and pool are beautiful

pool / lounge area

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

it would be an asset to have a bar of some sort .

also found it disappointing that extra charges are made for wifi and safe rental

location, stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty

the time the pool closed & there was no bar.

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

kitchen facilities were a bit lacking, no bottle opener for example.

no kitchen. no access to terrace except at front. no double bed as promised.

of signage as we could not find the kitchen despite there being pictures in the booking

v with british channels, wifi and computer available

wifi connection was good in my room

there was a great range of different food available for breakfast, lunch and dinner, and snacks available at

wifi good

was beautiful, whole hotel was spotless , get entertainment for kids and adults loads of options for food and

the shop gym & kids play area was all closed but there are plenty around outside so don't worry too much as

wifi, close to the beach, entertainment in place

amazing breakfast!!

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

excellent breakfast buffet and decent dinner for a very good value

gym too small no kettle in room too expensive

the breakfast and dinner are perfect as well

i wish the pool times were extended so that they close at 8pm

spacious quiet great breakfast helpful staff

hotel and room, good breakfast, many nice pools, friendly and helpful staff and many activities planned for

had a lot of facilities, shops, swimming pools, bars, spa and others

was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

wifi constantly cutting out menu cards missing and not able to be understood drinks menu not

amazing hotel gym - good cardio and weights

amazing food. beautiful pool area .

the breakfast & dinner buffet.

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

you will find a parking there and some area for spending time (like swimming pool)

the parking available, the quiet

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

location. would be great views if there weren't a noisy parking in front

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

the bar closed at 11 and there was no where available afterwards to have something to drink

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

room was comfortable, spa was relaxing and breakfast was lovely

spa area was also decent but could have been opened a bit longer in the evening

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly

pool villa schedule could be prolonged for an hour or more, at least at the adult-only areas

setting, pools, restaurants , gym

lots to do in the hotel, kids love the pool and play area

easy parking

kitchen was handy and decently equipped

good communal kitchen. private parking.

wish we had time to enjoy the pool and scenery

the kitchen is fully equipped and there is coffee and tea in the morning

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big

wifi was sometimes unreliable.

free, private parking

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

great location with free parking

nothing really. swimming pool would be a nice touch.

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

wifi stability/signal needs to be improved.

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

no source of drinking water or water for the coffee maker, other than a trek to the bar area

also didn't no where to get a drink from without ordering room service or been in the dinning area

easy to get a parking spot at the street

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

a free parking is available very close

close to centre and plenty of 'on street' parking close by

breakfast was included and was fantastic

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn t have a chance to use the swimming pool or try the breakfast

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

the villa itself is great and has very convenient facilities (like lounge, kitchen and the fridges)

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

location with plenty of shops and restaurants nearby, and always found available parking

location, easy parking, very clean, great hosts

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

furthermore we had food at the mexican pool restaurant, the asian restaurant and room service

the infinity pool is wonderful, although was quite cold

estefani best bartender and server at the tiki bar during the day

the gym was new and clean, very good

the pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks

small, very clean apartments with a lovely pool and very nice staff

the gym was good but no instructions on the equipment in english on how to use them

only one plug socket is not enough in the kitchen area, to run all the electrical equipment eg toaster, kettle

delicious breakfast and heated pool much

breakfast was amazing

good staff, good breakfast, good dinner, comfy, and clean bed

drinks were all good, in the restaurant, in the bar and at the pool

the kitchen areas in the apartments

approximity to airport, very small town, so not much to do except golf and submarine trip.

fully equipped kitchen

if anything a kettle in the kitchen could be useful to make quick teas and coffees

the kitchen was a bit cramped but it's hardly worth a mention

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the apartment was large with a fully equipped kitchen with toaster, kettle, cutlery and all plates, pots and

the reception area could do with a bar or coffee area

lovely staff, they agreed for the late check out without a charge

great breakfast and staff! beautiful view :)

staff in bar an restaurant were so friendly and couldn't do enough for us.

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the staff at the kids club was great!

facilities were really good, more than one swimming pool, very open plan rooms

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

it is located in a beautiful area close to beach and golf courses. it is kept very clean

loved the foam pool party the snack bar was good too and the paella

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend

it has a gym, spa and evening shows

it’s very clean , everyone’s friendly and 3 year old daughter had an amazing time with kids club , the

we looked for a hotel with a heated pool, and even though the heated one wasn't large, or very warm, it did

no black sandy beach it was all stones not on a golf course

not on a golf course

just think snack bar could be opening before midday

all was good, very good food, friendly staff and nice pools and good gym !

i personally chose to sunbathe, use the gym, and sit at one of the three bars where you could get all the drinks

wifi could be better - the water in the pool could also be warmer.

and wifi were the only downsides i would like to point out here

extra bed in the room for 3 was rather uncomfortable; wifi should have been included given the

view from the room it was ok but the ventilation of kitchen is in front of the room , so the smell isn t that

apart from the gym facilities the description of the hotel was very accurate

pools are clean and well maintained, drinks at the bar have very reasonable prices

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

unfortunately the wellness/spa service was poor

fantastic pool area, lovely ambiance in restaurant, generous service, amazing cocktails

breakfast was delicious and so fresh. plenty of choice. with very good table service.

view; 2 large pools, wifi coverage everywhere around the hotel

the infinity pool and help yourself snack area and fully stocked bar was amazing

much walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry

deluxe room, great breakfast and coffee, wifi works well

what we were also surprised for, having two kids (5 and 2 yo) sleeping at 22 pm, the room service entered our

- it sound a lot from above and from the corridors: many guests decide to stay very late in the bar (open till

entertainment program for kids food variety pool bar hospitality of all employees

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

:) very tasty breakfast and dinner (we went hb)

there are lots of activities such as mini golf, sports, co concerts