the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the bar was reasonable for drinks considering the standard of the place

the phone and wifi didn t work

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

great breakfast and swimming pool area

my kids loved it very much

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

gym was small and poor

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

our apartment was fully equipped with all kitchen items and large size refrigerator so you can prepare your

good room, beautiful view with pool, rich breakfast

we pick gran oasis after reading the good reviews about the wifi

need garbage bins in rooms. need kitchen paper roll or extra hand towels in kitchen.

spa and we could have more towels available.

pool area is really nice

this means there are not a lot of people at the pool, which is very relaxing

i loved the view from the second floor, which offered an amazing vista of the golf course and a bit of the sea

direct access to the golf course

near golf course

the kids day time and evening entertainment was great

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

bad connection with wifi

room quite big with nice terrace. enough kitchen stuff. swimming pool is available.

actual live music act was very good and it was a large bar and seating area but there was only 9 people attending

roof terrase is only for adults, so we could not stay with our kids to enjoy the view and have a drink

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

very nice room and confortable bed. very nice bar on the roof. good breakfast.

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

had an amazing stay, very lovely appt with a small kitchen and big terrace

the wifi/internet works so well that you don't realize you're on an island

our room (family villa) was also great, the kids' room was full with toys, it was a very colourful and friendly

the hotel has its own mini market and laundry facilities

apartment was a bit closer to the pool bar / restaurant

the breakfast was fantastic

the resort itself is very clean and beautiful with a nice pool and gym

helpful staff lovely pools spa gym etc

beautiful spacious room and great value for money with a lovely view of the golf course.

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

wifi connection was good in my room

clean, well located, good price and excellent wifi and room appliances.

window to inner building space with smell from kitchen, so opening it was not an option, there was no fresh air

of signage as we could not find the kitchen despite there being pictures in the booking

had to log into the wifi every 20 minutes.

the laundry room was adjacent to toilets

staff, food, location, wifi, the rooms. self service laundry.

the breakfast is

friendly, good food, cleaning rooms evereday, wifi working in all hotel( incl

small park beside hotel with outdoor gym and playground for kids

breakfast: lot of choices

i loved the pool area,the food,the stafff were lovely.really made our holiday.the location

very clean, good breakfast and the best hotel staff!!

staff were amazing, from the cleaners to bar staff to the animation team

wifi was poor in the besroom.

wifi was patchy sometimes, tv channels are all in german except sky news

i also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to

stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty breakfast

it would be an asset to have a bar of some sort .

the breakfast is excellent lots of choice and very fresh

excellent breakfast buffet and decent dinner for a very good value

gym is extremely dated and requires new machines and dumbbells

poor wifi in our bedroom hut alright everywhere else

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy

hotel has a beautiful reception and a really lovely bar restaurant and pool area with lovely classy modern

restaurants in the area, supermarket just near the hotel big parking lot across the street at the golf club and

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner

specially bar team by the pool and chefs at the breakfast time

this hotel is pet friendly, we visited it with our jack russell

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

great walking distance to several attractions, bar and restaurants

friendly staff - spotless property with nice pool breakfast bar - highly recommend

choice of 2 pools was great for the kids section & the adults section

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

amazing food. beautiful pool area .

wifi constantly cutting out menu cards missing and not able to be understood drinks menu not

the spa cannot be used unless you pay 12 euros per hour for the spa

2 lovely swimming pools and a spa pool

breakfast was excellent, friendly staff and a wide range of choice

from reception, restaurant, bar to entertainment staff were so nice and friendly

wifi connection was very fast (able to video call / stream netflix and spotify)

is available from 7am - 9pm, whether it s breakfast, lunch and dinner or going to the snack bar which has a

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

anamacion team were brilliant with lots going on for both kids and adults

kid's disco funny and makes kids smiling

the spa was too expensive and i did not know prior too booking the facility

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

and dinner, professional kind employees, couple of sunbeds with sea views, good and clean gym, wifi works well

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room

entertainment for kids and adults in the evening was

no toilets around starprestige areas. no smoking areas wifi not working

there is a nice pool area for children different ages

the gym is pretty well kitted for what one would expect

gym very old and broken

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

the gym could do with modernisation, as some of the equipment was broken

room service was very good and the 3 elevators were quick.

could do with a decent bar not as i'm an alcoholic but sometimes you don't want to go far

roof top pool and big rooms

no bar area.

wifi is for now a day standard bad

wifi very poor quality

the kids are very well minded in this hotel

wifi connection not good in bedrooms.

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also

it doesnt have spa and neither heated swimming pool during the winter

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

the heated pool is really nice and great for toddlers and kids

cost of drinks and food around the pool areas is a little high, actually twice as high as in the surrounding

friendly staff, great location, free wifi, free safe, great breakfasts, recomend to all.

everything - location, stuff is friendly, excellent breakfast

kids loved that they could watch films in english would definitely book

breakfast was very good, and the pool bar had good prices and good beverage selection

was not allowed to play with balls or inflatebles in the pool, even though there were only kids in it playing

loved the salad and the cocktails at the pool bar

provided us with an early check in

same music over and over again for kids night programme and pool ambience

food. cleanliness. adults only package is a waste of money.

t too much i didn t like i couldn t get the free wifi and was not able to get assistance due to language

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

location, comfort and breakfast

pool a bit warmer.

is around you and you can find everything in the property (swimming pool, gym, breakfast, lunch, dinner, bar,

were not friendly in reception on check out (very cold and not polite) and room service knocking on departure

wifi is really good and strong in rooms

the pool was out of use and undergoing emergency

breakfast was amazing and also the pool, gym and location

the pool area is highlight

poor wifi for connecting to computer and also for the in room google nest which didn't work

noise, room service

a laundry room for guests to use would be a

room service food quality, again not really 5*

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

breakfast was amazing and huge choice

the gym and pool fitness classes were great fun

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

staff at this hotel are so friendly and welcoming from check in, to cleaners, to bar staff everyone

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and

location, staff, wifi, breakfast

great for families and kids

great for families and kids

great location! staff were all so friendly and kids club was great! definitely will book again!

the room was beautiful, i loved the spa and the pool

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

free parking

great location in the heart of las americas love the pool area, so relaxing

breakfast staff not very attentive

breakfast was good , only slight complaint was waiting staff at breakfast not vey

spa treatment was class

very good breakfast and outstanding service

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

kitchen poorly equipped

the kitchen of the pool bar was exactly above out room so no possibility to have a nap after lunch but

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

you don't like kids then don't come here - lots of little ones about and so can be noisy

plenty of children friendly activities and well organsised kids mini disco

in a bar nearby one of the night, there was a very loud karaoke until midnight

property is located at about 10 minutes stroll from the beach, and 5 minutes from the parking where the weekly

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are

great location. great kids area. great hk team.

animation for adults and kids is very good

the wifi was not working when we got there but the manager kindly let us try their own network, but it

room was tidy and had good wifi

wifi was sketchy in our room ( outside it was fine

pool was cold, but we were told heating was being planned, and it was november

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

location great gardens with path paths way flowers etc. pool all stylish

kids in apartment next door for hours , went to reception , they just looked at me no help at all

dirty walls, oldet furniture, problems with electronic keys (not only in our apartment), kitchen mist knife

the location was good a lot of swimming poles a gym (not recommended for weight lifters such as bodybuilders

didn t have any wifi the 3 of the 5 days that we were there

no tea or coffee in room and no room service

package - had trouble just walking up to pool snack bar to have a bite to eat- we was told we needed to book a

first part of the holidays we book hotel, just because it said that they do kids club what our daughter always

and my husband left the sunbeds by the infiniti pool and went for lunch

water machine in the gym.

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

excellent buffet breakfast

beautiful bar and pool.

think you should have smoking areas round the pool

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

poor service had to keep ringing just to get housekeeping to top up shower gel unable to get room service later

we got a little food poisoning from the room service breakfast

- they charge for wifi in rooms, ice buckets and double sun beds on beach area

the pool area was excellent with plenty of comfortable seating

kids menu

everything was amazing the breakfast, the room, the view and the staff

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

the pool was clean and all services were done very discreetly

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

kids club was excellent

kids club was excellent

enjoyed the location , the pool activities (love the aquabike sessions) and the entertainment at

swimming pool above the sea is fantastic, and one of the two pools is warned up

kids club the kids loved

it is a little expensive so could afford to bring kids for 2 weeks

breakfast is very big and there is a lot of variety. parking on site. pool tables tennis court.

avoid room service, although the service was prompt, the food was inedible

sofa bed could have been more comfortable. wifi was not the best.

snack bar food was delicious and staff very efficient

wifi didn t work very well which is not acceptable for this kind of hotel.

hotel is amazing, it is brand new and has all the latest facilities, the glass roof pool is spectacular

kid's pool, pool for adults, jacuzzi and pool on the roof, where you can be naked, spa, tennis, golf, bar with

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and

no pool tables

upstairs bar cozy

the gym is perfect, the aroma smell in the entire hotel was great

buffet lovely pool and loungers great free entertainment from activities team good onsite gym comfortable large

the very convenient parking

my only comment around improvements is the bar service

separate beds room service poor didn t feel room finish was to standard for the rating room wasn t clean

kids themed bits were there but not in your face

well located, amazing food, good pool, good gym.

gym, swim, food, late check out and room service all so

swimming pool and gym facilities very good

kids found big cockroaches in our apartment,twice

system to log into the wifi requires so much personal data that it's intrusive

the kitchen is well equipped

beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast

only one uk tv channel - itv which was a let down when you put the kids to bed and that’s your only option

one warmish pool - the rest were freezing.

more kids activities didn t like the no inflatable rule in the pools

we were required to wear a mask at all times whilst exercising in the gym, making it impossible to use the

food in decent we had room service a few times and tried 2 of the hotels restaurants

very kids friendly

comfortable bed, fabulous showers breakfast is well worth it not a bad thing to report great wifi

i actually liked the walk on an evening, i had the opportunity to talk to the kids longer than we get to at

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

there is also 24 hour room service available

restaurants are very nice with view to the sunset, to the pool

was 3-times some group gymnastic at the pool side with music

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

excellent maid room service

it was perfect in every way - adults only hotel that we ll definitely be going back to

the gym was not well equipped at all

well situated , free parking , nice heated swimming pools , no pressure on closing hours of the pool , relaxing

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path

a tv in bar to watch football.. supply water with dinner

lovely garden and pool area

reception, room service, service in every single restaurant the hospitality was 10 out of 10

wifi should be free everywhere and not just in lobby

the saltwater pool, lunch bar and breakfast was very good

i did enjoy the gym whose unique layout combines indoor and outdoor spaces; it offers a reasonable selection

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar

was by delivery and rubbish pick up got woke up every morning , the hotel needs a nice chill out bar outside

food excellent,pool clean and tidy

bar food in the restaurant very affordable

the gym was poor and the tennis court was in a dangerous condition

indoor pool needs a little clean. mini bar empty.

breakfast was good if you stick to the continental stuff

wifi in room

the spa was also great and showed a wonderful view of the coast

room with views, lovely small pool, restaurant set menu was really good

i paid 50 euros to come back to the hotel (after being told i could to use the pool) to be told to leave

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

take a walk and day by the pool

access to kitchen

wish we had time to enjoy the pool and scenery

everything. the spa and pool are my favourite

liked the laundry room; came back with all clean clothes

service in pool bar restaurant day 1 was bad. got forgotten.

the whole family loved the pool, the olivia buffet for breakfast was excellent

breakfast and particularly justyna who makes such a great greeting every morning that creates

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

and that you can swim in a river from your pool, perfect

the infinity pool was not ideally clean and the theme restaurants' experience was quite poor.

the food, be it breakfast, lunch, dinner or room service was first class

wifi is not working well: spotty or not working at all

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

a rich breakfast with a wonderful view

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

they left a bottle of wine and water on the kitchen counter which we thought were complementary (as it often

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

beautiful, relaxing, excellent breakfast choices (especially croissants) and smoked salmon and cold meats and

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and

the kitchen was very new and well equipped, wifi also worked well

very affordable & convenient laundry service (3 , usable at any time)

parking on the street, sometimes difficult to find a space close to the property

the common space with kitchen was spacious and very well equipped

the common kitchen area and living room are very large and have all the necessary items for cooking

parking was also easy on the road outside the hotel, we could always find a space

the owner went out of his way to create a parking space for our motorcycles close to the hotel

breakfast was included and was fantastic

no parking - but there was street parking.

good breakfast. very nice staff.

nice pool (unheated) and pool area

swimming pool

spa use is not included

pool was nice and good breakfast

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

location and breakfast

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

clean rooms and all facilities, amazing food, great activities for kids

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

the spa treatments were top notch

the lift to the sky bar on the 16th floor is clear on one side, i found it terrifying!

all the kids running around

we were unable to call for room service as there was no answer so had to go to reception to get a response

and the pool was not heated unlike it was last year

choice of food for breakfast

a towel robe in the room, cushions on sunbeds, a drink with evening meal if half board and full pool waiting

my teenage son also made good use of the gym

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

no wifi

i like that they bring your drink to you when ordering at the pool bar -quiet

facilities and especially the spacious suite and value for money

spa was far, it is outside the hotel

bedrooms were spacious and clean

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

self service laundry

pools, food, room bars, staff all spot on

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

gym, facilities could be better for those who like to workout in a gym as not many machines or free

the gym needs improving. too small and not enough equipment.

nice swimming pool and bar with it

-lack of equpiment in kitchen, there could be more plates, cutlery, and glasses.

the apartment was large with a fully equipped kitchen with toaster, kettle, cutlery and all plates, pots and

we ate out on the last couple of days, only coming for breakfast as the only thing that is cook to order are

cafe bar so reasonable and great food

kids loved it and so did we, we will be

they offer you tastes horrible sometimes the quality of food was poor (packaged meat and stuff) wifi connection

clean, nice big rooms, beds for the kids were good size

safety, the kids could just walk around so i was able to enjoy my free time the food was amazing the staff were

breakfast a bit mad extend breakfast hours on sunday/monday when block 4 closed

beautiful hotel with a nice garden and a large parking

the pool has been rebuilt to a lounge area that nobody is using

it was disappointing that the pool was closed during our three night stay.

ample parking space too

the pool was out of order - i was very disappointed on this

staff at the spa were fantastic and the massages were great

s a full programme of activities for kids and adults

terrible gym very poor wifi food the same virtually every day (cheap meats used)

i personally chose to sunbathe, use the gym, and sit at one of the three bars where you could get all the drinks

we didn t miss anything - great food, great staff, amazing activities for adults but also for kids

good choice for breakfast with omelettes cooked to order

the room was in front of the ocean with balcony and the breakfast was amazing

swimming pool was luxury,breakfast so tasty, rooms are beautiful

there is a lovely private spa , for who loves massages

poolside lovely next to sea and no problem getting sunbeds breakfast excellent and a nice little bar within a

the bar with music and great drinks in the

breakfast and location were excellent

unfortunately the wellness/spa service was poor

s hard to say as liked it all but it would be nice if gym was updated and the metal fencing updated around

staffs nice heated swimming pool good restaurant with buffet and a main dish to order balcony is big and private

breakfast nothing special

the gym was impressive

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

food served for breakfast and the restaurant were fantastic

no bar bit cold in the evening at this time of year (dec)

kitchen was great and complete

the airport, it's a silent and cosy village with many fish restaurants, bright room and strong wifi

from the airport driving,clean room,professional staff from the first step of the booking,good wifi and good

for visiting the island, easy to get buses or taxi, a quiet village with a small beach, good wifi connection

there is wi-fi, the ocean is 50 meters from the hotel, on the top floor there is a terrace and a kitchen, i

wifi connection poor

close location to the airport, and easy to get to. shared bathroom with a kitchen & wifi too.

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

the wifi works well

in the south, not far from the playa with some good restaurants, common bathrooms were clean, wifi was

wifi was available only in lobby.

all the staff were lovely, breakfast excellent

the breakfast was sufficient but nothing special

breakfast is lacking vegetables..

so a family with tree kids had just dry toast and a jam from plastic

strong wifi

wifi was not protected

good wifi

to him repeatedly, but he was still very rude and talked to us as if we were some bad 5 year old kids(plus he

- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

could only buy soft drinks from the bar or mini bar

easy parking

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

exceptional breakfast buffet and nicely equipped gym

the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool

parking is limited

has small parking space, take rental car anyway parking is manageable outside on street

hotel had a lovely pool, with plenty of sunbeds

very friendly and helpful staff, good breakfast

beautiful pool area and separate drinks area overlooking the beach

there was a fridge and a great wifi connection

not good wifi

very basic kitchen tired decor and fittings

also missing kitchen extractor and several essential utensils didn t help either

etc good wifi to work too

wifi not too great and guests are given passwords that may expire before end of stay.

great breakfast too with beautiful views

bar always closes at 9

a variety of food for breakfast for all tastes and dietary recommendations

direct access into sea, amazing sun rise views having breakfast on balcony