the shower was hot and the wifi was fast

window to inner building space with smell from kitchen, so opening it was not an option, there was no fresh air

kitchen facilities were a bit lacking, no bottle opener for example.

of signage as we could not find the kitchen despite there being pictures in the booking

would have appreciated free wifi

wifi, close to the beach, entertainment in place

the breakfast is

staff very nice at both the reception, bar and restaurant

unbelievable variety of food for breakfast and dinner

pool bar man ruben , was dreadfully rude , told me to go home , was arrogant and a real shame as all

book a treatment at the spa after trying a few times so i just left it in the end

we had a car and could keep it right in the front parking

the pool was really nice and not crowded

view and room service clean sheets etc

unable to get wifi not used to single beds

the breakfast is excellent lots of choice and very fresh

to 2 devices on wifi confusion with name - directed to other establishment -reveron apartments

very good breakfast choice. good gym. good staff

fridge could have been more powerful, as well as the wifi

breakfast buffet was also very good choice if hot and cold food

gym- multiple cables broken

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout

hotel is modern, has a lot of activities: 5 swimming pools, spa, gym, entertainment

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

booked this hotel as i wanted a solo spa break/some peace and quiet

finished at 10 which felt early gym was supposed to open at 7am - it did for first few days but then wasn t

the breakfast was out of this world, fantastic!! it exceeded my expectations.

loud music for pool aerobics one hour everyday. but that's being very picky.

large, quiet gym with kind, attentive attendant

room quite big with nice terrace. enough kitchen stuff. swimming pool is available.

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels

bad wifi (i wasnt able to check in for my flight), not polite person at the reception (she said for 127

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very

heated pool

very good breakfast and dinner

comfortable rooms, beautiful breakfast on the terrace and a top class restaurant

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

pool

prices at the spa felt a touch heavy

friendly staff - spotless property with nice pool breakfast bar - highly recommend

i made breakfast myself in a well equipped kitchen

kids bed was horrible

room was clean, overlooked pool. nice hotel great location & staff. will return.

the room is large and clean, and you can see the pool in the room balcony

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

too few laundry machines for the size of the

we don't like ud83dude0a one small issue, we seemed to have quite alot of ants in the kitchen but wasn't a major

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

the hotel has its own mini market and laundry facilities

i d definitely go back here and would highly recommend and if you play golf, lovely golf course on

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

perfect setup. nice rooms. good gym and nice pool.

great villa, atmosphere, parking, and location. laundry service available.

hotel is completely surrounded by a golf course - nice view into the green with parrots playing in the palm

entertainment more in summer season and kids love the pools

continental breakfast for all needs, vegan friendly

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

spa and the food

wifi in the room is not free and needs to be

this hotel is not adults only

the pool parties on the terrace

booked adults only but children/babies were booked in the hotel breakfast was repetitive and restrictive

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

pool was too cold to swim in (for me anyway).

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

the spa (very small, in the close by hotel) wasn't free as i thought

plus their day spa is heaven

hotel with garden pool area

pool bar expensive and not a lot of choice

wifi hit and miss in bedroom

very good dinner beach just outside reception area clean pools and kids activities

had to pay extra fee for mini golf (which was not in a very good shape, and for the racquet in order to play

great for families and kids

breakfast was brilliant and so is the location, the staff were very friendly

problems with parking places.

the hotel is part of a bigger complex of 3 hotels with 2 swimming pool areas, a kids club, restaurants

childrens club is open everyday and you can choose without furher notice were kids want to join, and my younger

wifi didn t work in room, and the room cleaning was not as expected

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

the spa and the cocktails at the pool bar

breakfast was excellent and times excellent

breakfast was sometimes only warm

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

hotel is well kept pool lovely and clean very friendly !

comfy beds and warm pool

everything was great and the value for money incredible. wifi could be better

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

breakfast , pool, staff

room service wasn t the best and was cold by the time it arrived not worth the extra fee

clean, comfy, well equipped room with pool view

good kids animation,the lady from animation team from italy vas the best

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

only negative i would say is that the wifi was inconsistent and there weren t many plugs in the room to charge

the breakfast and dinner selection was varied and of a high quality

the bar staff at the pool were also excellent

very nice helpful staff, service, breakfast

very clean hotel, big room with balcony and great sea view. free parking nearby.

location, friendly staff, delicious food, flexible clean service, free parking, gym (small but was never crowded

such a large hotel, i d expect the gym to be bigger

there was a wide range of delicious food for breakfast and dinner

good breakfast nice pool and staff big room location possibility for late check out

kids are not allowed inflatables in the pool nor are they allowed to jump or dive in

is in walking distance, nice pool area it has the sun on it all day, good selection for breakfast, the cleaners

the room was very spacious. getting cakes with our room service coffee was a nice touch.

the bar behind the check in area was frequently not manned and it always slow to be served

gym close too early, i.e. at 7pm.

kids menu

room was great, breakfast and the chefs were excellent

it with pride and proffessionalism in their jobs with the children ,and also the adults but the kids club was

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs

kids club was good. location was very good.

new rules of smoking around pool which you are not aloud

wifi very poor quality

great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you

breakfast was a bit repetitive, but also good, the nice thing was the chocolate fountain for

no iron but hotel provided a laundry service at an extortionate price

can t use the fridge if you haven t ordered mini bar

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer

good activities provided by the hotel (mini golf, gym,

mini golf, playground, and many games for kids

amazing sea and pool views,friendly staff all around,delicious restaurant food,huge pool fun for kids and adults

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

i have the utmost respect for the chef, i'm sure the dinner menu will be as exquisite as the breakfast and

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

the pool is open 24/7

parking is public (free of charge) but we were able to find a spot every day

wifi was incredibly strong and stable the entire time, even during the brief thunderstorm

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

loved the restaurant such a good variety of food and pool area lovely

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

the gym could do with modernisation, as some of the equipment was broken

the gym was well equipped

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

i didn't like but i hope they improve the evening entertainment and the wifi speed wich was very slow from our

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which

pool was perfect for family, staff were exceptional, can t praise them enough

breakfast was perfect, and the personel from restaurant were professionals.

wifi connection was very fast (able to video call / stream netflix and spotify)

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

and the staff monitoring activities in the pool were inconsistent in their approach, in that my kids were told

club breakfast staff were awesome artemio from the bar was great housekeeping we re excellent would

you have to try the sunset bar for a cocktail to watch the sunset

apart from the restaurants, there is a snack bar and several lounges

sunset bar was highlight for us

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

and extremly clean, the oceaan views are beautiful and the swimming pool was excellent for the kids

great staff. great location for kids.

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety

the wifi signal kept dropping but was reasonably usable. the gym was only open from 11am-7pm.

unfair cost caused impacted on my holiday due to management not reducing cost fro three to two adults resulted

extra charges for pool snack bar for ai customers

no kids

gym super poor, no machine nor weights :( there is no parking a bit uncomfortable but there is a

the gym facilities were fantastic and open 24 hours

everything but maybe need to train some of the bar staff more or get staff for bar only in sone

hotel for adults

there was variety of breakfast/dinner options (we had half board but i m sure lunch was good as well)

clean rooms, friendly staff, good quality breakfast and amazing pool

outdated gym and jacuzzi was not working

2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym

although basic it did have most things needed (kettle, toaster, iron, all kitchen utensils, soap, shower gel)

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

gorgeous hotel, excellent location, very nice staff, comfortable rooms and area. good breakfast.

the spa was incredible, i got an amazing massage and the thermal suite was divine

excellent buffet breakfast

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

luckily 2 of my 4 kids are 20+ and did not come with

rashers for breakfast were salty and eggs used for omelette funny taste could be oil they used.

very few parking spots

wifi was not very.good in the hotel

great location, clean hotel, lovely staff. great for kids.

terrible room service(mirrors never cleaned

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

great pool area, bar access

the pool bar always had cold food , burgas hot dogs and chips

great breakfast

the karioki bar down the street. a bit loud in the evening.

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was incredible especially with the view and everyday a pastry chef would make something

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

everything was amazing the breakfast, the room, the view and the staff

reception staff on sat 22nd went out of their way to accommodate viewing of a golf tournament for my son, made

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

good location. good staff. clean. good buffet breakfast and evening meal.

the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

free parking was a real plus we did a few trips round the island

also no problem with late check out

gym ridiculously small for a hotel of its size,, very difficult to get into use it as they only

there is also a very nice activity pool with slides for kids and adults + wave pool

rooms were gorgeous, breakfast was amazing and there was an adults only section to sit outside

kids loved the kids pool and the waterfall in main pool

avoid room service, although the service was prompt, the food was inedible

spa is fantastic. best sun bed policy i have ever witnessed.

also the gym was out of

gym that doesn't open until 10am

young kids were aloud in the jacuzzi unattended

underground parking super important when you come to visit during the summer hot days

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and

played tennis everyday, went to the gym and sampled the spa facilities as well

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

gym was small but adequate

breakfast was great. lots of choices, really fresh

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

was next to the heated pool where all the children and young families congregated and the aqua gym took place

fabulous breakfast

that it was 'adults only' which made it so relaxing by the swimming pool

the bread in breakfast was not fresh and crunchy.

5l) provided more than once per day - snack bar and cocktail bar

it was perfect in every way - adults only hotel that we ll definitely be going back to

pool was beyond amazing

room service menu is vague and gives no details what the dishes are

could do with a better menu poolside and in the bar

very good for families with small kids

pool area and gym really nice - super relaxing atmosphere

lovely heated kids pool. staff where lovely, beautiful views from the bar

two dorms and one kitchen / living was great very clean privat terasse free parking

only one uk tv channel - itv which was a let down when you put the kids to bed and that’s your only option

kids found big cockroaches in our apartment,twice

the bar staff were all wonderful, especially oliver and vadim, whose cocktail making skills were a

big pool, nice terrace, comfortable rooms and the gym was nice too

tiny issue was our room service wasn t great but we had arrived ridiculously late that evening and normally

extensive gardens and varied pool options

i actually liked the walk on an evening, i had the opportunity to talk to the kids longer than we get to at

the wifi is fast, and the bathrooms are very clean

friendly and helpful staff, good beds, perfect pool area, good gym, excellent breakfast, quiet and relaxed

-facilities modern clean and up to date - entertainment at night fabulous sunset views from the bar where you

the gym.

food was not great , they had no kids club , no kids entertainment at all

the adult only pool bar was delightful to sit in and enjoy the

the heated swimming pool. the food. the room. the kindness of the staff

reach breakfast big pool

beautiful hotel with 2 pools and kids area with a baby pool

for kids perfect

the saltwater pool, lunch bar and breakfast was very good

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

prices for the spa treatments were affordable

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

spacious bedroom, with a comfortable bed and a large bathroom

wifi in the room, very weak signal, also on outside balcony (4th floor)

great selection of food for breakfast and dinner

a wonderful breakfast every morning at the olivia restaurant- local specialities and a generous buffet

kids never left the pool

bar really, small one outside pool not great in the evenings

well equipped spacious kitchen and dining area

liked the laundry room; came back with all clean clothes

quiet, beautiful, clean, great staff, really nice breakfast

wifi was a nightmare, it didn t work in our room

nice swimming pool

the breakfast and dinner were great as well

menu was delicous, the views were stunning and all the staff was very nice, was sad ti miss breakfast but i had

location with plenty of shops and restaurants nearby, and always found available parking

very affordable & convenient laundry service (3 , usable at any time)

lovely garden and large kitchen

parking on the street, sometimes difficult to find a space close to the property

the smoking area could be a separate area and not in front of the room windows.

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst

the food, be it breakfast, lunch, dinner or room service was first class

the rooftop pool overlooking the golf course was absolutely spectacular

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

place, everything is beautiful and luxurious, from the parking to the private villas and public pools

breakfast was exceptional with everything you could wish for

the pool area is stylish with very comfortable beds

views were brilliant and the breakfast was best we have had anywhere

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

new quality bar beautiful rooms beautiful facilities 5 star

body lotion available in the room, the wifi was a little iffy (i think you can only use one device at a time)

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

convenient free underground parking

the gym is too small.

a drink after dinner in the evening which is sad as the restaurant and food is excellent and the room service

it reminded us of albergues for pilgrims on the camino de santiago, but with perfectly clean kitchen :) it is

there are also enough parking spaces and the road is good

very nice stone houses. pretty view. very good wifi all over, with mobilephone.

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

the kitchen is fully equipped and there is coffee and tea in the morning

liked the spa and bar and food

breakfast was ok but can be improved. air conditioning system needs to be renewed.

no bar service in the early evening.

really serious weaknesses but wifi kept breaking off

indoor pool needs a little clean. mini bar empty.

everything was perfect, nice hotel , good swimming pools, good food.

kids everywhere

there was a super friendly young bar man beside this pool from argentina so shout out to him

breakfast & dinner options were quite good, but the lunch options could have been better

there is a lot of entertainment for kids

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach

we made our way to the lagoon pool bar and set up camp

every day in the evening musicians played in the entrance area and sometimes also during breakfast time

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the

we stayed on bed & breakfast basis & we were very impressed with the quality & choice of food

if you like golf (i don't) this might be a place for you, it is surrounded with golf courses and they are meant

i like that they bring your drink to you when ordering at the pool bar -quiet

towels and a mirror in the gym would have been nice

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

there is no small pillow. the gym is underequipped, no dumbells

the property features excellent facilities, different pools and an excellent animation for kids

only 2 devices allowed with free wifi access per room

even for kids

breakfast staff were very efficient and cleared pots etc quickly

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

delicious buffet breakfast as that's the only thing we had there and quite reasonably priced

wifi is almost non existent

with a pool & old tired gym

we ate out on the last couple of days, only coming for breakfast as the only thing that is cook to order are

spacious apartment with a balcony and kitchen

no wifi in rooms or at pool, only in main reception area. shop in the hotel had very poor stock.

meal served outside the accomodation komplex, all inclusive drinks served only up to 7pm on the bar in the

staff in bar an restaurant were so friendly and couldn't do enough for us.

i'd also like to see music playing by the pool upstairs where the bar is during the day

wifi poor so unable to download app

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

the kids disco at night was quite loud but we couldn't hear it from our room.

have to say ,our kids were asked to take off their floats in an empty swimming pool

parking is a bit difficult as it is public parking bays

food was also very good - our deal included evening meal and breakfast

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

breakfast was included and was fantastic

f) there was no wifi signal - wifi was advertised as available g) most of the tv channels were not available

for a small swimming pool it should be heated because it was freezing cold

breakfast was amazing, lots of fresh, homemade food

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

spa use is not included

lovely hotel with open air pool and beautiful gardens, really good breakfasts

not a sufficient gym very antiquated

lovely little gym

apart from the gym facilities the description of the hotel was very accurate

effort they put to give a lovely staying in the hotel from the cleaners, chefs, waitress/waiter, bar staff,

didnt like the bar set up ans limited snacks through day .

very beautiful interior and exterior, amazing and various breakfast

of pools, quiet, free parking with lots of spaces and overall great facilities

wifi was poor

lovely pool and facilities

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

to use for services was not well utilised, in some cases i had to follow up requests such as room service

s hard to say as liked it all but it would be nice if gym was updated and the metal fencing updated around

room service and poolside service could improve

the mini bar wasn t replenished once, we had to call daily to be given some cartons of water

the royal level beach and bar were also great features, and the staff were friendly and welcoming

beight and clean room,good bed,close to many services, wifi and check in service top!

stay,good wifi and lovely staff at the check in,perfect customercare from the office repkying me to all my

stay, relaxing rooftop to enjoy a breakfst, comfortable room with small private kitchen

comunication with cami before and during the check in, bright and nice room, strong wifi and bus stop in few

strong wifi to work remotely, clean room and convenient for getting around by transport

large and comfortable common room and kitchen

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

no english-speaking personal, terribly weak wifi, not so tidy as could and should be

in the south, not far from the playa with some good restaurants, common bathrooms were clean, wifi was

wifi could be stronger, connection is not the best, especially on the upper floors.

wifi was sometimes unreliable.

nothing really. swimming pool would be a nice touch.

it was disappointing that the pool was closed during our three night stay.

ample parking space too

free, private parking

location in a forest extensive buffet large indoor pool and sauna included in the price good

the bar and restaurant staff were helpful and the food and wine delicious

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

the gym was impressive

would have been nice to have more vegan options at breakfast

we really liked the area by the beach, including the bar and

breakfast was superb, bedrooms and

excellent breakfast buffet, kids club and spa. beautiful pools.

the kids club is also excellent

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

wifi was not protected

they even volunteered to give me a late check out since it was after 2am when i arrived

strong wifi

convenient location. 24 hour access. wifi. clean. well ventilated.

the location is perfect and the wifi.

wifi was available only in lobby.

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

the wifi was bad in the room

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

breakfast was great, staff were friendly

parking is limited

has small parking space, take rental car anyway parking is manageable outside on street

hotel had a lovely pool, with plenty of sunbeds

very friendly and helpful staff, good breakfast

beautiful pool area and separate drinks area overlooking the beach

there was a fridge and a great wifi connection

not good wifi

very basic kitchen tired decor and fittings

also missing kitchen extractor and several essential utensils didn t help either

etc good wifi to work too

wifi not too great and guests are given passwords that may expire before end of stay.

great breakfast too with beautiful views

bar always closes at 9

a variety of food for breakfast for all tastes and dietary recommendations

direct access into sea, amazing sun rise views having breakfast on balcony