the pool had way too much chlorine. it burned my eyes and i didn't even dunk my head in.

did not get room service. staff not welcoming.

poor free wifi

loved the free parking on site

easy parking, quick check-in and check-out, great front desk staff

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

bed so comfortable. glen bar excellent service and food

the room is spacious and comfortable the gym is well

love the water bar downstairs the property is just beautiful

terrific gym, nice breakfast

breakfast was great and room was spacious.

pool area was freezing cold

kids were disappointed

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

very friendly and helpful staff, solid breakfast, and fun pool!

breakfast could use a huge improvement

late check out

not a good breakfast too

microwave and fridge in room, breakfast included.

poor and limited breakfast options.

they have an ok gym

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

large room with comfortable beds, gym was ok to be a hotel gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

clean, new, nice gym, good breakfast

rolling table, the office chair, the kitchen, the living room area, the space well laid out

the gym and pool are a bit small. no toaster.

people slamming weights in the gym at 6 am, shaking our room

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

restaurant bar did not open until later in the day.

no staff, no room service

also the gym room, laundry room, etc

very nice lobby. quiet area. the most noise i heard was from kids racing down the hallway.

didn't like that you can hear kids running up and down the hall

the 5 star i give is for the room service.

the fact that it has a pool and hot breakfast really helped

room service didn t work

breakfast was very good, service was good, hotel was clean

food very expensive. only an indoor pool, small and full of noisy kids.

parking was ok

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

full service restaurant and room service

the shuttle to the city.

room service never came by to clean the rooms during our 3 day stay either

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the complimentary breakfast was not so great :(. maybe more options.

the size of the room and the full kitchen was amazing

we had two queen suites and were very impressed- a full kitchen with a dishwasher

breakfast was great, family felt safe, we were close to stores so that was

really nice staff! great breakfast and nice gym set up.

comfy beds free parking late check out 12 noon

breakfast and location was good.

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

breakfast ok location perfect

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

i didn’t use it but there is a gym and a pool

the pool kept the kids occupied in between attractions

breakfast was great

and the pool picture you used made it look adult friendly

breakfast was terrific, and so was the location

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

coffee was good, didn’t eat anything as not a breakfast person

location and the breakfast was very good

liked that the spa was right up the road easy drive to get there

apparently they offer coupons for the spa

the pool was closed and prior to booking, i was told it was opened. the kids were very upset.

there was no pool or gym

rooms were very clean and breakfast was amazing

the hotel was clean and the breakfast area had a lot of options

complimentary breakfast

there breakfast was really good

breakfast options weren’t that broad

the gym was small but got a great workout. great meeting room.

breakfast crew kept things well stocked

breakfast was a little light but it was tasty

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

room service very good

i like the kitchen area which was very practical, you get a microwave, stove, fridge, sink and pans and pots,

comfortable and great breakfast every morning plus it has a gym on 2nd floor

parking, clean, staff was friendly

room was good and clean in house self laundry is handy

my 4 kids and i loved the spacious suite we got

i like the set up of the room. it’s always a plus having a mini kitchen

the fitness center

the room is spacious and i love that it has a microwave & little kitchen

home, the pool is heated and they have no problem turning it up for you, close to lots of stores, bar located in hotel, very clean and staff is very happy and

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

the on site laundry facilities were a bonus

all areas were sparkling clean, smell good, omg and the location

everything was fresh and clean. well equipped. very comfortable bed. nice pool and gym.

there is a gym on 0 floor

room was clean very nice staff nice business center and gym

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

it was good! gym was perfect for me. great size. the

room is clean. staff are nice. gym is good. location is good.

unfortunately, the breakfast was very limited

kitchen

the room was huge which included a whole kitchen

i liked that there was laundry on site the location and the fact none bothered me

i ended up not taking advantage of the breakfast only because i never woke up early enough lol

the coffee bar is always full and the area clean

tv to small , kids running around and slamming doors late at night

the shuttle bus

their complimentary shuttle to mall and train station was perfect

the complimentary shuttle service is great and works really well if one is not driving

sometimes the parking lots its very hard toto find thats all

it s very quiet. room service is fantastic, everyone s friendly.

the room service was fast food affordable great value price for the weekend

when i check in there was lady she was very aggressive with my kids

convenient no charge for parking. used the shuttle to take the train to nyc.

the gym

gym

hotel was really clean and staff professional. nice gym and updated equipment

they gave me an early check in

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice, indoor pool is kept at a

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

a little bit old hotel and have to be renewed. fitness centre a bit old as well.

fitness roomtvs difficult to use.

room service was very helpful

old school customer service of an employee taking your bags from the car to your room and the room

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

wifi bandwidth needs to improve.

she went above and beyond to make sure i got all information i needed with parking situation

is a great place to stay when visiting new york city plus it has free parking

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

limited fitness center with missing weights

bugs, managers said they would contact us and never did, fitness facilities unusable because of storing mattresses in there

my kids loved breakfast especially the

everything. the breakfast stands out more though.

loud kids playing and screaming in the halls

the staff are not friendly, especially to kids.

hotel bar was very cool and the location was perfect

breakfast time changed i was told no room service and when i went downstairs to order i was told i had 15 minutes before the kitchen

wifi didn't connect

fitness room was nice & the parking accommodations was convenient

breakfast was not nice.

loved the room is was open space for me and my kids and my boyfriend loved the freedom the veiw it was absolutely beautiful

the room is very spacious and accommodates a family traveling with kids.

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

gym has a few machines and in a very small

got 30 min late check out

us almost 2 extra hours as late check out

appreciate the easy check in and fast responses, especially traveling with kids

room was decently sized for 2 adults+ 2 kids

my 2 kids and i had to stay in my friends room

the bar was closed on a tuesday night, which i think was unexpectedly

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

the lounge/ bar was nice

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

the breakfast was simple but variable

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

gym had no weights only cardio

pool should be cleaner.

kids were comfortable really enjoyed this stay

pool and hot tub

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that was disappointing

hot tub, pool, hot breakfast and staff were friendly

clean, comfortable, good breakfast and a small fitness center

the kids loved the indoor pool and the entire staff was pleasant

drinks in the bar are expensive

live the view and that i can bring my fur kids

the reception is on the 6th floor and so is a bar with a lovely view

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

no coffee from bar; very noisy bar fri and sat evenings

no complaints.....just wish i had the time to use the gym. it's good.

morning coffee shop and evening jazz bar were a delightful surprise

gym could do with an update. breakfast was a bit average

a 2 night stay, especially considering the bar/cafe was separately priced and we didn't use the gym

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very modern decor i would definatly come back to this

bad service customer service, bar service

the gym was a nice surprise too

love the late check out

pools , gym not open

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

cooking and laundry facilities

kitchenette

the gym

the bar was great we only used it one night but what a gem, great ambience

if you're looking for a spa or gym, it's not for you

also, the free breakfast was a mixed fruit cup and crunchy granola bar in a brown paper bag, that was disappointing

temperature of the breakfast dining room was a little hot and uncomfortable

the location is very good on public transport to new york city,,the swimming pool and the gym are the best

there was only bar soap and a shampoo

great location; pet friendly; indoor swimming pool; gym

the bar was on the pricy side, but i kind of expected that.

quick and efficient laundry

rooftop pool with an amazing view

pool was smaller than we thought but the kids didn't really mind

the rooftop restaurant would been helpful to have a kids meal

door stopper hurt me and my kids since after the door closed, it was easily tripped on and definitely safety hazard

very convenient free shuttle to newark airport. also offers a shuttle to nyc.

good parking, good restaurant in hotel and also gym

there is a shuttle right outside the hotel with a little fee too

room very clean, but the hallway and outside smells too of marihuana. not a save for kids