bed so comfortable. glen bar excellent service and food

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

use of the gym next door convenient bus to/from nyc

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

the pool for the kids was a plus

the area it was located was perfect, free parking and it was clean.

convenient to nyc low price lots of parking clean

the kids loved the pool

only to find out that they rent out the pool out to a kids camp and we could not use it

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

the bar was amazing

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

microwave and fridge in room, breakfast included.

they said free breakfast but they didn't have anything for breakfast

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

not a good breakfast too

late check out

order room service and had a burger medium well and it was not cooked at all

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

pool. staff. easy transportation to nyc.

kids play on the hallway

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

the gym and pool are a bit small. no toaster.

there was more water pressure out of the kitchen sink

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

gym could have been bigger

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

didn't like that you can hear kids running up and down the hall

breakfast was added to my stay and restaurant very limited to few items needs a few more vending

if there was a negative, the bar wasn't open as they were undergoing some changes but i do not fault them for

and breakfast not available for the price we paid

they should have said this at booking so i could have my options this was a family trip and the kids couldn't enjoy themselves and advertised it was a big

room service wasn t done in our bedroom

hot tub and gym closed

location to nyc..great shuttle service..and a friendly and helpful staff

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

breakfast was great, the room were clean with lots of space and storage

breakfast was good

the gym was not only too small but none of the machines were working

only they not give breakfast like they say

no hot breakfast

fitness center very good, but not terrific

no room service after 10pm no good for late arrivals ..no lunch available during week

old school customer service of an employee taking your bags from the car to your room and the room

room was ready when we got there, nice bar area, nicely decorated for christmas

there was also not enough parking

kitchen in the room

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

swim in the pool early in the morning and you'll have it all to yourself

we also enjoyed the rooftop bar it was definitely a vibe

gym

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

hotel was really clean and staff professional. nice gym and updated equipment

i had my four grandchildren with me and we had to eat in the bar area for

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

very clean staff was extremely helpful loved the 12 th floor bar and restaurant.

i loved room service

the gym the location

very clean and skyline restaurant and bar has excellent views.

the best part of my stay was the fact i got late check out.

bad service customer service, bar service

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

gym was small, but they always are

the room next to me kept making loud noises and the kids kept open and slamming the door

pool is closed.

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

our kids were happy and comfortable

and the continental breakfast was great

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

cleanliness and the quality of the room. breakfast was very good as well.

everything! the room, location, courteous staff, breakfast was great

very clean room, breakfast and location

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

breakfast could be better.

they don't have family rooms with small beds for kids , most important

complimentary breakfast

the staff were friendly and the breakfast delicious

coffee was damn good and quick. kids loved pool access

the pool area and the gym equipment could have been better.

good for younger kids but would be better if open by 9am

i didn’t use it but there is a gym and a pool

pool and gym good size

pool was only open until 7pm.

kids running all over

breakfast was a little light but it was tasty

breakfast crew kept things well stocked

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast was well stocked and tasty

good breakfast, nice exercise room

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

the breakfast was very simple.

no breakfast

breakfast and location was good.

the breakfast

the breakfast was okay.

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

breakfast

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

liked that the spa was right up the road easy drive to get there

it’s nice there is a fitness center and pool

and my family loved staying in the suite with the spa bath and kitchenette

having the knowledge of surrounding area complimentary light evening meal chess board pool / fitness centre

the room excellent love the kitchen with everything in it felt like home

i also really enjoyed the fitness center- wide variety of equipment including a working sauna

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

room was clean very nice staff nice business center and gym

room is clean. staff are nice. gym is good. location is good.

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

a real bonus was the safety deposit box and free parking and good included breakfast

i also loved the full kitchen

a real bonus was the safety deposit box and free parking and good included breakfast

the kitchen

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

breakfast and poll

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was a lot better

there is not a bathroom in the pool room or even near it.

i enjoyed the fresh breakfast every morning

we liked the pool. and our room was very clean and nice.

fact the has a little kitchen,that does help alot for trips too cook ur own stuff saving money in food

price is good and the kitchen is convenient

wasn’t enough dark roast coffee or chocolate muffins for the complimentary breakfast

breakfast could have been better and more

the room was large and clean. it was very comfortable. full kitchen.

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made me not want to go home

good gym, rooms are fine

such an inconvenience if you have kids the moment they wake up, they want breakfast

we enjoyed the athmospherehe at the hotel bar and really fell in love with harlem

it was new and the bar area was very nice. i could see the city from my room.

their complimentary shuttle to mall and train station was perfect

the breakfast,service n attention was so good

room service did not pick up the phone

parking for your guest, there was an event, when i returned after working 12 hrs, to no parking any

comfortable. rooms are large. you can breath well in room.the free shuttle service is helpful

the hotel bar was closed at 10 pm and there was no wine or beer available

then we were watching a movie with the kids and all of a sudden the power went out in the room

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

my 2 kids and i had to stay in my friends room

the bar was closed on a tuesday night, which i think was unexpectedly

coin laundry available

bath cubicle is too small & inadequate laundry facilities

no room service or restaurant in the hotel but understand because of the covid

wifi bandwidth needs to improve.

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

fitness center closed and used for storage

perfect room and breakfast

the breakfast could have been better.

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

breakfast was good, but not great

close to trains, even a cool little bar in the area

the kids liked the pool and contenental breakfast

breakfast, red robin. pool

the ice machine didn’t work on our floor and the pool was closed.

confusing but it doesn't take long to figure it out it is pretty basic so if you're looking for a gym or spa this is not for

another thing is that you could see other people's laundry left in the hallways

us almost 2 extra hours as late check out

that it was close to the gym, pharmacies, and food

appreciate the easy check in and fast responses, especially traveling with kids

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

friendly staff, at the open style bar made it easy to talk to them and other

were clean, breakfast was delicious, the 320 bus picks up and drops off right beside the hotel for easy travels

the quality of the breakfast food could be better.

breakfast was good and the rooms were nice and clean

close to new york, indoor pool, free parking and free internet

there no sign that says hilton garden inn they charge breakfast

pool was small but good for our 6 kids

pool and hot tub

there were a few choices for breakfast and all were of great value and the food was good

morning coffee shop and evening jazz bar were a delightful surprise

the gym needs an upgrade.

live entertainment in the bar on weekends

gym needs updating and had some mold and rust on equipment

gym wasn’t open due to renovations

live the view and that i can bring my fur kids

drinks in the bar are expensive

gym was very equipped too

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio