dining, lounge, pool

the food order thru room service was great

food at the pool was super expensive and small for the price

wifi was up and down

wifi always a pain to deal with. shower and lights too much figuring out

substitute of 20$ minibar credit for your breakfast ( not able to provide due to covid and staffing) is a rip off

bar and the pool were much needed in the heat, views from the roof are amazing

staff was super accommodating and provided a late check out when asked

no breakfast

my kids got put on another floor - they also had one light by the bed unscrewed off the wall so their

only negative of the entire stay was downstairs we were told kids could go to the rooftop so we had friends meet us to go up and them couldn’t get past the

the gym equipment though was lacking and poorly maintained

super friendly staff a little gym with the most amazing views

yes, you share a kitchen but with so many great places to eat nearby, who needs a kitchen

ready for a steep flight of stairs to the shared kitchen area (also where the studio room is located)

fully equiped kitchen, friendly and helpful host, everything nearby (good restaurants, metro stop not far away),

the room was very spacious and we also had access to the kitchen on the same level so it really felt like we had a whole apartment incl kitchen to ourselves

the kitchen was downstairs and the in-room appliances very simple.

arious) teas and

did not feel cramped at all with are 2 young adult kids rooming with us

did not feel cramped at all with are 2 young adult kids rooming with us

friendly, room was nice and big con - soho may not be great for kids, no restaurant, cafe or room service in hotel, no view from our

late check out

horrible wifi speed for a 300$ room

room service was non responsive...they took order and never brought it.

mewhere in nolita) is excellent

friend and i booked this place for a little getaway from our kids, all parents need some me time

great gym

breakfast was delicious and bar staff made some tasty drinks

location was perfect, staff was outstanding and the bar was fun and wonderful.

i splurged twice and had room service for breakfast and it was delivered right away

no gym but complimentary access to crunch across the road

breakfast, the bar downstairs, great location close to hip neighbourhoods, comfy bed.

attention to details w room service was excellent too

no negatives to report at all well positioned, great atmosphere, wonderful courtyard and bar to relax in

the restaurant and bar was very chic, had a cool vibe with great bar hours and delicious breakfast

gym is well equipped and the service is solid

small room. small gym. service was ok.. could be better

bar was a bit pricey for dinner and not as delicious as some of the other restaurants in the group

they also have a coffee and tea bar in the morning

the check-in desk was very patient and lovely given the circumstances and i was able to secure a late check out free of charge to give us more time to recuperate

on check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks and comforted everyone as best as they could

liked the choice of the restaurant or bar for breakfast and the cocktails in the evening were appreciated

ordered room service for lunch and had to call back for utensils & napkins

no gym.

no mini bar in room or snacks. a bit sterile as far as decor and feel i m the lobby.

i had an accident and was on crutches they were willing to let me have another room with a late check out on the day of my departure

very good service and food quality in the lobby bar and restaurant

no crown for kids see the lights at night and take frame pictures with

hotel staff was wonderful and very patient with our large group of 17 people (12 kids under the age of 15) and did their best to keep us together

breakfast was a bit expensive (not unexpected though) at over 100 dollars for the family great

what location does not offer wifi password or have their own smart tv with proper connection

i didn t use gym or go to top but imagine it s good judging by the crowds

late night room service.

the bar tenders we had there were exceptional. a big thank you to warren!

excellent location and super friendly staff. great bar and restaurant.

stated to have a sofa bed based on availability, but since i was traveling with my wife and two kids, i couldn't count on availability and wanted to make sure my kids won't sleep on a mattress on

the lobby coffee bar charge $6 for a kids apple juice, you could watch them take out a bottle of ocean spray apple juice and pour it

minimal amenities, poor wifi

bar was awesome too

room service was excellent

the library seating and breakfast area ! the bar the interior decir

fyi the blond bar is a nice place to hang

a tuesday around 8:00 pm i called room service to request a wine opener

wifi is pathetic

position and services

lots or places to eat and drink

a previous guest or staff and we didn't know the information required to connect it back onto the wifi

front desk staff was very friendly and arranged an early check in for us.

with fewer towels after room service came

asked for an early check in

the size of the room the gym is not big but it has enough for a quick workout

room service breakfast was great

location great service from professional teams high quality facility and rooms rooftop with pool and stunning

the only thing was missing for me the space and the equipment of the gym

breakfast is included, it s 30usd limited, like a cheque you can use only that day

the room service lunch and breakfast, complicated to understand the schedule and where to

the room service is not so good.

ey do have an adapter kit for purchase in the mini bar however

also, i was surprised there was not a towel bar or anywhere to hang used towels

the room, the view the staff, the bar and the whole experience

rooms. check in and welcome. room service. everything was state of the art.

i enjoyed my stay, and i wish i used more of the amenities like the theatre and the gym

there is a gym, vending machines and ice machine

no breakfast in lobby. no gym. but plenty of cafes nearby.

great location, friendly staff, quiet and clean. gym good for a hotel.

they allowed us to do an early check in and had complimentary water

there was a gym but who has time to use it when you are in nyc

don’t allow kids to use spa, no swimming pool in winter. only one robe per room

no acsses for wifi during stay

booked incl breakfast 3 adults - 3 kids and we could eat those on the mezzanine or room

amazing views. stunning terrace pool.

great modern gym and spa

basic amenities during the pandemic, no housekeeping/ take out our trash, switch out our towels, gym was closed

gym was ok

also, wish the gym was a little more updated

had flown a long way and requested an early check in if possible which was accommodated so we were very happy with the service and

had to go the gym in the basement to fill up my bottle

have stayed in this hotel several times we enjoy the spa the cleanliness the staff is attentive and

spa folks very friendly

amazing rooms and spa and gym. lovely staff. good location

the gym

amazing rooms and spa and gym. lovely staff. good location

room service and front desk experiences were accommodating and smooth

maybe implement in shower dispensers like a gym

was no wifi for 2 days, this was a bit of a bummer as we had to add expensive data from our providers on

allowed a late check out at no extra cost

the roof bar was fabulous with a view of the statue of liberty

pool was amazing

but particularly the courtyard and drawing room reserved for guests , and the lovely pool

the hotel pool is amazing

hotel that is an incredibly comfortable experience for the guest with an outstanding gym and pool, incredibly comfortable common areas and well appointed rooms

this hotel is exceptionally good in every way. the pool and spa is extremely nice.

staff weren't sure how to deal with included breakfast, but otherwise very good.

even the small gym did not disappoint was spotless

the staff were friendly and helpful and it was easy to call for room service

diego

not for kids

the hotel extended a late check out for us & that was very helpful & appreciated with our later flight

no complimentary coffee in the morning. restaurant closes at 10:30. small basement gym.

great quick room service, lobby lounge, nice staff

room service was offered every day during the stay

, the staff was exceptionally hospitable, the room was beautiful and spacious

not happy about this since i had to work while on vacation and my kids had to do school with no way to get connected to the hotel's wifi because it was nonexistent

breakfast was very basic all cheap carbs and kids cereals and breakfast room was too small for the size of hotel, very crowded people had to

there is an elementary school, my friend is a light sleeper so she did wake up to the sound of kids yelling and screaming

and convenient location (went with my teenage kids), very clean and comfortable, teeny but excellent price of you’re only needing a place to

kids next door, very noisy, bed sheets kept coming off the bed, uncomfortable, temp in room

room service was prompt, i wasn t rushed to check out, and it was peaceful

the dark-out shades were great too - the dual level gym was fantatsic- lot's of machines, weights, and two

gym facilities could be upgraded and have shoes for the bikes in all sizes

team was delightful, front desk took great care to remember names, housekeeping cheerful, and room service rolled out the hospitality as if it were a fine dining experience

the bar of course is very famous and worthy of

service and attention to detail from the laundry to room service and housekeeping

24/7 room service

the food, the water, the curated bar in the room and the products in it, bed was super comfortable, restaurant was great

room service: 1 coffee is $9 + tax 9% + tip

service and attention to detail from the laundry to room service and housekeeping

no room service

bed was very comfortable, the wifi worked great

split our 4 kids up into two separate king rooms

room service only available on demand. noise isolation of rooms could be better.

that you had to go get ice from the bar and that it had no room service

vibe, location, the gym, the food, the room, all great!!

also we were able to do a late check out

like service, gym, interior and location

great for families with games room and gym

of 6 and we where left with no towels, terrible hotel for family’s as it’s party vibes, my kids wanted to play basketball in the hotel basketball court and it was a different rule everyday

the charging doc station did not work

excellent room service staff

the breakfast was good

free breakfast and friendly staff.

breakfast was fresh pastries, cereal and fruit, it was a great bonus

room service was very off on this particular trip, however i received a personal phone call apology

gym wasn't great

location room service = available all night staff = front desk view = incredible

expensive room service

room service, very clean and quiet room with sufficient space and great view, bathroom with great

the hotel has a well resourced gym and i understand a roof terrace with a bar will open once a licence has been granted

the gym is well stocked and has a separate yoga room

comfortable beds, clean facilities, nice gym

the hotel has a well resourced gym and i understand a roof terrace with a bar will open once a licence has been granted

the gym was really clean and had everything we needed

breakfast was not provided as the restaurant was under renovation, and we were not informed in

cost of room service was a bit steep

no complimentary breakfast

it was closed most times the kids wanted to use it

drinks at bar too pricey

the resort fee includes a glass of prosecco at check-in and wifi, however no coffee and bottled water in the room or spa and pool

friendly and welcoming staff, prosecco on arrival, room quiet and comfortable, bar and restaurant

good breakfast choices -hot breakfast cooked to order

i would skip the breakfast here next time. definitely not worth the extra money spent.

by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss

the same time with the kids and in this price one can expect at least a sized room

it is very hard to find a nice restaurant with kids within walking distance

i went to the gym just about every day and it was roasting, the heat was so high

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

gym is well equipped.

cosy clean rooms, friendly staff, and great breakfast!

would like more gluten free options at breakfast

wifi is slow

no bar area, breakfast buffet sufficient but no other food options

breakfast was a nice touch

breakfast was delicious & they had a wide variety

location, staff, breakfast and late check out.

it was really unpleasant to hear your neighbours speaking to their kids at 5 am

i wish there was a coin operated laundry facility at this venue

location, very comfortable beds, day-to-day laundry service, fast wi-fi, good personnel

energy in that hotel will always be special- even with no room service/ restaurants the place was awesome

great location, beautiful hotel. the rooftop bar and pool have amazing views

view from the rooftop bar and rooftop swimming pool is remarkable and outstanding

limited facilities for now - spa and rooftop restaurant were yet to be open.

room service menu is very pricey for what it is.