the breakfast was nothing exciting but you get what you pay for.

the room was huge which included a whole kitchen

very spacious plus kitchenette.

great place with a kitchenette so saves on take out

not a lot really, no breakfast, no laundry supplies available to purchase

the coffee bar is always full and the area clean

property was very clean, the room was super spacious&clean

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

g shower head and moderate pressure), free breakfast and wifi, vending

breakfast buffet was great both days and overall service was excellent!!

it says breakfast included, but it’s literally coffee and juice.

comfy beds free parking late check out 12 noon

no breakfast

have breakfast

the breakfast

kids running all over

good for younger kids but would be better if open by 9am

there is a pool and a gym

the breakfast was fresh the kids love the pool and the room was beautiful

and big room with a hot breakfast, a pool, a fitness room and it was all included for under $300

my 2 kids and i had to stay in my friends room

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

took my kids to american dream and this hotel was 7 minutes away

when a family moved in next door, with kids screaming and banging on doors, i called down

breakfast can be a bit crowded if there are bus tours at the hotel.

breakfast crew kept things well stocked

the gym was small but got a great workout. great meeting room.

breakfast was amazing ud83dude0d

the small gym was nice and not an amenity usually found in this class of hotels.

there was no pool or gym

complimentary breakfast

the laundry area has one washing machine

rooms were very clean and breakfast was amazing

they don't have family rooms with small beds for kids , most important

breakfast distribution.

are super comfy breakfast was awesome super clean rooms manager is super nice and she has a great personality i

i didn’t know they had a salt water pool and fitness center

it’s nice there is a fitness center and pool

and my family loved staying in the suite with the spa bath and kitchenette

stores in every direction and the breakfast was great

breakfast was very good

nevertheless, the kids enjoyed the waffles

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

loved that the parking was covered and it was free

no room service or restaurant in the hotel but understand because of the covid

free parking in a garage

free parking

she went above and beyond to make sure i got all information i needed with parking situation

we used the pool and hot tub the first night, and both were very clean

didnt have enough info no pool i went there with my kids bad experience

also, we thought breakfast was overpriced

close to new york, indoor pool, free parking and free internet

loved the pool especially the jacuzzi

loved the room is was open space for me and my kids and my boyfriend loved the freedom the veiw it was absolutely beautiful

major downside is that the bar only carried shelf liquor and did not include brand liquor

perfect for a family with 3 kids

fitness room was nice & the parking accommodations was convenient

breakfast was great staff very friendly and room very spacious and comfortable

definitely with a big family with little kids

it was alright didn’t like the pool was not working.

i had to walk through the parking lot through wendy’s with my family which included my two kids

breakfast was great with a lot of options

pool was closed

hotel contracts with shuttle service to nyc for fee(currently $10 each

room very clean, but the hallway and outside smells too of marihuana. not a save for kids

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

we went down and the kids got plates with some eggs waffles and fruit cup

one turn off is that the above room had kids running around for hours until 2am and the hotel staff couldn’t do anything

on checkout day, i requested a small understanding because i was travelling with kids and might be about five minutes late

furniture, new curtains and the water pressure sucked the tub felt like it was caving and in the kitchen the cabinets were falling apart and when i checked out and mentioned the issues to the

wanted a room with a kitchenette

pans or utensils for the kitchen, broken fridge but was fixed, only one ice maker in the hotel was working

would not recommend staying there if you have kids

the tub doesn't have a small shelf to hold soap bar or

great breakfast, great staff, near everything

temperature of the breakfast dining room was a little hot and uncomfortable

the hotel is very convenient for pets and the pet fee is low.

there was only bar soap and a shampoo

microwave and fridge in room, breakfast included.

not a good breakfast too

poor and limited breakfast options.

late check out

i would like a variety of breakfast baked muffins, buns, bread, and bagel

i wish they offered free breakfast as well

have a more reasonable breakfast option

room service staff , cleaners couldn't communicate in english, cleaners should work along with

comfortable rooms, beautiful pool and outdoor space, easy check in/out and coffee in the lobby.

fortunately the college-kids werd not too loud

no coffee from bar; very noisy bar fri and sat evenings

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

live the view and that i can bring my fur kids

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

people slamming weights in the gym at 6 am, shaking our room

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

the gym and pool are a bit small. no toaster.

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

ammenities were also very nice,gym,pool,and breakfast area

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such pleasant and friendly

pool was dirty, gym had no proper equipment

the kids loved it

only thing i wasn t satisfied was a pool was small and water was a little dirty and the paint of it was coming off

also we did not get room service between the two nights, we arrived late the second night so did not ask

that can be transferred into a bed-that was nice and a bit money saving for family staying with kids

the swimming pool was a plus for relaxing

facilities including gym were excellent

nannette was very helpful and cheerful at breakfast service each morning. she greeted

their laundry in very nice

there is not a bathroom in the pool room or even near it.

hotel was a great location,near the sojo spa (5 min by drive) walking distance to nice restaurants and shopping

my wife and kids ordered dinner at the restaurant

location and the gym

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

helpful staff. cozy dining area. late check out hours.

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

there was hair in our spa bath so we didn t use it.

gym is close.

booked the room with wifi but my room didn't access to wifi

the bar was good atmosphere in property.

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

i called the lobby and they said there was no one available for room service, so i had to come

the bar was amazing

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

our room was very nice, the staff were great, and the bar was great!

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

comfortable, clean, the gym is nice and 24hs, good staff

cleanliness, spacious room, gym facilities.

gym was good

spa and gym well equiped

some missing gym equipment (free weights).

room, it was a long queue every morning, as there were school kids there every morning

it was so wonderful to have breakfast included at the hotel everyday. the location was perfect!

i was with my father in a wheelchair and 3 other family members (including 2 kids) we had taken the train from florida for over 24 hrs , had 4 suitcases and 4 bags and were

there's a fitness center

rooms 111 through 113 are sandwiched between the front desk / elevator area and the fitness room

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

their slogan whatever whenever obviously doesn t apply to room service requests

room service did not visit my room at all not even to make my bed.

communication from room service staff was lacking, delay in order and one not received.

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

should have had a (small) table 29-30” height that could serve for eating, since there is a kitchenette

bar in house free weights in gym would have been helpful. gym was small.

the bar was great we only used it one night but what a gem, great ambience

laundry available on site was an added bonus

also the laundry room

liked that the spa was right up the road easy drive to get there

coffee was good, didn’t eat anything as not a breakfast person

breakfast and we had a room with a king bed and a balcony overlooking the water and nyc for only 10

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

room was huge with a spa which was great

the location is also really good and the bar as well

the bar and breakfast pastries and coffee selection

a 2 night stay, especially considering the bar/cafe was separately priced and we didn't use the gym

morning coffee shop and evening jazz bar were a delightful surprise

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very modern decor i would definatly come back to this

an item or two more of choices besides the muffins for breakfast would be great

no pool and didn’t know it had a gym

they offer a breakfast buffet and have a restaurant on site for dinner as well

can be noisy and busy in foyer and the main floor of hotel due to a bar / cabaret venue however this was ok for myself however could interrupt some

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i needed to have

gym was bigger and more equipped than average and the location was walking distance to midtown and

tv with several streaming services

the bar closed at 11pm

the cafe the menu is basic and the bar is open for mixed drinks and wine

i love the comfort of the rooms and the bar area , the lobby is amazing.

lied to me about a balcony room very small no ice no laundry no wifi no

i used the gym facility which was good

the pool hours were short 11-7. they didn’t have any ice machines which was kind of a shame.

loved the bar and restaurant upstairs

the dumbbells in the gym started at a high weight

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

breakfast a'la carte was ok, we can't complain, but we would appreciate having a small buffet as

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful (-)the food is horrible. the room service is subpar. (-) the room service menu had excessive prices

best coffee right in the hotel and a really cool bar on the 4th floor (did not know you could request a fridge until the end of our stay) as we took items out of mini bar to store our refrigerated goods (if you move the items, it is automatically charged to your (+) on top of that, the bar serves some really nice us wines by the glass, and the city view from the room was just great

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

the rooms were spacious and the gym was great

the amenities were excellent, including a well-equipped fitness center and a convenient laundry room

breakfast laundry

the lobby and the breakfast area are very small.

guaranteed my check in for 3 after expressing i wanted early check in

left luggage facility - although it didn't affect our party as they gave us a late check out

even i asking them about early check in and telling the time that i’ll arrived, nobody told about the fact that the

the amenities at truss were great, the gym had a great selection of equipment

were very willing to help with early check in

hotel was very helpful with early check-in and even asked us if we needed late check out

food/room service

could not get a seat at the bar for a light meal, which was full of non-hotel guests

the central park view from the bar was splendid!

the cocktails in the hotel bar were truly delicious, and it is a great place to watch the sun set over central park

brian was great and the room service

got 30 min late check out

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the gym is great if you don’t want to walk to the park for your training

room was decently sized for 2 adults+ 2 kids

that it was close to the gym, pharmacies, and food

also we did a late check out and there was no charge to stay 2 hours late as long as we leave before 1:00

laundry room on property

location great, gym great, bedroom and view great, good overall vibe.

the gym is awesome too, if you’re looking to stay active during your stay

had a slight issue regarding the laundry which got solved well not sure if this is a thing i didn’t like but yeah that’s the

the air in the gym is still and musty.

so many great places to have breakfast, lunch or dinner

having breakfast included for a decent price in nyc is rare tho… gym is really

maybe could bring more machines into the gym :))

quality of the services provided is very low, the breakfasts at the hotel are limited, and the laundry services do not meet expectations, especially in terms of work completion time, even though