service, appearance, room, lobby and bar layout

very safe zone for kids and elderly

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

the room next to me kept making loud noises and the kids kept open and slamming the door

it’s 9pm and we just checked in with 2 devastated kids

gym was adequate

the breakfast was amazing. the hotel was very clean. personal was very curteous.

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

only complaint is that the website advertised a breakfast bar however it was not open

the breakfast was also better than most hotel breakfasts

need a microwave and open the pool

i like the fact that you had a little bar and i love your standards and rules

i loved the welcoming staff and absolutely loved the cleanliness the breakfast also was great!

wish the pool was open for the kids to use ud83dude15

pool is closed.

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

the pool and gym was open

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

lovely staff and very friendly bar staff

hotel was really clean and staff professional. nice gym and updated equipment

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

the gym the location

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

the gym

check in was fast. room was clean and bed very comfortable. room service food was really good.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

our room was very nice, the staff were great, and the bar was great!

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the bar was amazing

there was more water pressure out of the kitchen sink

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

the size of the room was very large. didn't expect a fully stocked kitchen.

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

people slamming weights in the gym at 6 am, shaking our room

breakfast was delicious location was convenient staff was friendly and professional.

didn't like that you can hear kids running up and down the hall

no bar or restaurant

staff is rude a condition did not work and the smell of marijuana to my wife and kids was absolutely disgraceful, but the staff did not mind is all ok

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

well appointed room nice bar area convenient location

a little bit old hotel and have to be renewed. fitness centre a bit old as well.

was great - i needed an early check in and late check out, and they were very accommodating

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

room was ready when we got there, nice bar area, nicely decorated for christmas

awesome gym , with full amenity

love the water bar downstairs the property is just beautiful

use of the gym next door convenient bus to/from nyc

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

breakfast could use a huge improvement

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

not a good breakfast too

breakfast is too simple.

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

the kids loved the pool

breakfast was very good, service was good, hotel was clean

a small pool for the kids

the pool for the kids was a plus

the pool for the kids was a plus

pool was closed

the pool was nice and i love how it is per family due to covid

breakfast was great with a lot of options

i love that they have rooms with a a kitchen

breakfast, pool, the whole place was amazing

awesome lounge and bar on premises

close to shopping at montvale and wagmen’s supermarket, nice staff and next door access to life gym ( the best if you did not see

property was in a nice location, kids enjoyed the pool.

the pool was a really fun experience! would book again in the future

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

parking fills up quickly

poor free wifi

gym is close.

is just great for families: from the availability of staff and the little pool to the careful way the cleaners deal with the children's stuffed toys

there's also a restaurant and room service

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the kids loved it

beautifull modern clean the pool everything

kids running up and down hallways yelling , parking was always full due to the fright truck parking

breakfast was great, the room were clean with lots of space and storage

the pool and gym

to relax, i put the do not disturb sign on the door, and room service did not knock

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

they allowed a late check out so that i could fit an unexpected call

it was farther from new york than i thought, but the shuttle was very convient.

able to leave my car and get a shuttle to the city put this hotel over the top

shuttle makes it so easy to get into town

i informed room service and the bottle never got refilled

there was no pool or gym

gym, in a crammed little room with a couple of oldish treadmills and incomplete set of barbells

they don't have family rooms with small beds for kids , most important

breakfast, courteous front desk

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

breakfast distribution.

loved having the kitchen area

are super comfy breakfast was awesome super clean rooms manager is super nice and she has a great personality i

having the knowledge of surrounding area complimentary light evening meal chess board pool / fitness centre

it’s nice there is a fitness center and pool

the breakfast, and all the services

good breakfast, nice exercise room

breakfast was amazing ud83dude0d

breakfast was a little light but it was tasty

breakfast can be a bit crowded if there are bus tours at the hotel.

everything especially the pool and jacuzzi

crowded pool. needed to be let into gym every time to use it.

really clean,friendly staff. pool area very clean and comfortable.

the pool was open and by appt

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

the high point of our one-day visit was dinner at the bar

wedding took up the whole lobby and entire to the pool area

gym had everything one would want for a workout

m, swimming pool, locker, hallway

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

the breakfast was fresh the kids love the pool and the room was beautiful

and the pool picture you used made it look adult friendly

i love the comfort of the room. i love breakfast.

the pool kept the kids occupied in between attractions

i didn’t use it but there is a gym and a pool

like the fact that you can bring your pets in due to cortina there’s no pool nor breakfast but is is safe and easy to get

of covid 19 the pool ,and gym was closed and they didnt offer anything for breakfast

the location is very good on public transport to new york city,,the swimming pool and the gym are the best

there was only bar soap and a shampoo

no pool. no gym.and no breakfast. fue to cov.19

breakfast and location was good.

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

it says breakfast included, but it’s literally coffee and juice.

the breakfast was very simple.

no breakfast

complimentary breakfast is delicious and a huge variety of breakfast items

good breakfast. great location.

breakfast was good. front desk staff was rude

great breakfast.

the breakfast was very sad compared to what we thought

there was only one person working the kitchen and he was trying his best

their breakfast was also a plus from oatmeal to hard boil eggs

breakfast was very good

man who worked the bar/ coffee water station made us feel uncomfortable

think the pool area could use a bathroom, would definitely make going to the bathroom easier than running

restaurant on site & breakfast buffet. the fitness center is good too.

eat at the bar attached to the hotel

there was a sports bar in the facility.

room was as stated . staff friendly and professional. great breakfast

indoor pool.

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

brought my kids to this hotel after a family day out

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

the bar was closed on a tuesday night, which i think was unexpectedly

my 2 kids and i had to stay in my friends room

like it was old donations the type of guests were junkies banging on the doors ppl with lots of kids screaming and yelling out the doors it was horrific ud83dude33 never again i paid more for a

great budget accommodation. clean, free parking and great location. gym needs basic upgrades

location is ok with the mini golf and range nearby

my daughter and grand kids had to leave at 1:00 am because they found bed bugs on the bed

stay here but not longer and they need to get organized quick such as the lobby the pool and gym needs better attention a remake if you will and more people would

kitchen area was cool when dealing with kids

kitchen

very spacious plus kitchenette.

great place with a kitchenette so saves on take out

no breakfast the sleepsofas need to be replaced

the breakfast was great!!!

the kitchen and indoor pool and breakfast

the breakfast is amazing

breakfast was good too

clean, gym was nice

location for my needs (i chose this facility because it's across a spa i went to)

breakfast was pretty decent, i didn't need to eat any other meals until dinner

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

early check in

breakfast could have had a few more choices.

the pool was too small

you need an outdoor pool.

pool is very small, could probably only fit two couples comfortably at one time

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and swimming the room gets messy fast and the towels run out

cleanliness of the pool

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

room is clean. staff are nice. gym is good. location is good.

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

it was good! gym was perfect for me. great size. the

breakfast buffet was great both days and overall service was excellent!!

g shower head and moderate pressure), free breakfast and wifi, vending

like there's a bar and i don't need to go far away since i have the kids

the shuttle was greatly appreciated

was excellent but i don't drink coffee and it needs 24 hour pizza from in house restaurant for room service

pool closed.... still!!!

nothing i understood why the gym and pool is close

i was disappointed that the pool was not available, but that is beyond their control.

breakfast was good, my kids enjoyed making their waffles

we live in the area but wanted to get away, the indoor pool was so warm as it was snowing outside

there was hair in our spa bath so we didn t use it.

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

free parking , great public transport and nice view of nyc skyline

everything at the gym was broken

no pancakes or waffles were offered, so the kids were a little disappointed

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

they were consuming alcohol and it was just not appropriate for a family with kids it was disgusting the people were drunk, dancing inappropriately i had a 4 yr old and a 10 yr

i enjoyed the fresh breakfast every morning

the staff, layout and location. definitely include the breakfast in your stay.

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

very nice. good gym.

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

the restaurant and bar are closed on the weekend. disappointed

the hotel had a decent restaurant and bar down stairs

more food options after hours like room service on the weekend 24 hours

pool and gym not open due to coved. other hotels in the area have them opened.

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

breakfast and indoor pool

great breakfast

the breakfast was delicious.

free parking

no room service or any type of food available really

no room service or restaurant in the hotel but understand because of the covid

is a great place to stay when visiting new york city plus it has free parking

loved that the parking was covered and it was free

breakfast could have had more options

breakfast was very good

fitness centre was

renovation pending bathroom was not cleaned when arriving fitness center was not available

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

the kids and adults were running the halls very loud and unmasked

there is lots of parking available and it s conveniently located right next to a huge shopping center

there is also a pool and gym on site