when a family moved in next door, with kids screaming and banging on doors, i called down

took my kids to american dream and this hotel was 7 minutes away

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

nice breakfast

gym is clean the bedroom was cleaned & inconvenience with everything 5mins walked to target 12

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

the hotel is very convenient for pets and the pet fee is low.

breakfast is good but also more variety in the sides would be nice.

the breakfast was nothing exciting but you get what you pay for.

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that was operating in the middle of the night

very spacious plus kitchenette.

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so we have to wash them

they should give more for their complimentary breakfast

central location, and nice sized suites with full kitchen.

the kitchen and breakfast nook were exceptional and there was a shopping mall that was within easy

the full kitchen

cleanliness staff was friendly and the complementary dinner and breakfast was really good !

clean and large room, well equipped kitchen in the room. good various breakfast.

breakfast can be a bit crowded if there are bus tours at the hotel.

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast was amazing ud83dude0d

breakfast was a little light but it was tasty

the gym was small but got a great workout. great meeting room.

excellent service. great breakfast. amazing staff

breakfast, courteous front desk

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

the hotel was clean and the breakfast area had a lot of options

they don't have family rooms with small beds for kids , most important

kids enjoyed the pool and gym

the breakfast was fresh the kids love the pool and the room was beautiful

not comfortable with kids in the same room to

pool was only open until 7pm.

the pool kept the kids occupied in between attractions

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

free parking. shuttle service. friendly staff.

poor wifi signal

everything the staff were very friendly and helpful bed was comfy breakfast was lovely and fresh

phone in room did not work. no answer on number provided for room service.

i was pleasantly surprised at the full kitchen

comfy beds free parking late check out 12 noon

the breakfast

was very surprised about the breakfast, which served only tea, coffee and juice

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

breakfast, fridge (this had a great freezer) and microwave, beds were comfortable, nice size room

the exercise room was small but had just enough to maintain my simple fitness routine

would not have pleasant if my kids were with me

clean,nice beds,good breakfast, over all we enjoyed our stay

the room was very clean and i love the small kitchen area.

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

breakfast was very good

definitely with a big family with little kids

the yogurt bar was amazing

kitchen is well equipped if your staying for a week or longer it could be home away from home

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

nevertheless, the kids enjoyed the waffles

my kids loved breakfast especially the

fitness centre was

breakfast was quite limited in options but we've notcied that us breakfast standards are different

we used the pool and hot tub the first night, and both were very clean

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2 adults so i go back to him and ask what did i pay for i go back to the booking and it

clean, comfortable, good breakfast and a small fitness center

would love to have the breakfast included in the package

breakfast wasn’t free like most hotels

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

near transportation 1 min walk to bus stop to ny super clean room service

parking is bit confusing, kind of hard to get to.

the only thing i would say is maybe the parking situation

bath cubicle is too small & inadequate laundry facilities

movie theater and plenty of resturaunts in walking distance perfect and free breakfast

loved the size and setup of the room. perfect for a family with kids.

shane at the bar was amazing

breakfast was good and the rooms were nice and clean

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast at any

i requested room service and towels multiple times and nothing was ever cleaned or provided

had to use my phone hotspot because when i tried getting onto the wifi it looked like i might have to sign up for something

room rate was to high -nothing was open no bar, pool or gym not enough staff to clean up would not stay here

was loud talking in the hall that woke us up, as well as upstairs above us, there was loud noise

free breakfast and swimming pool and gym.

the staff was very accommodating and in a pinch allowed early check in

excellent room layout, location and breakfast

the hotel provided breakfast which was good i excepted something just simple but they provide different options of

especially the people who make that great breakfast happen

the kitchen area was modern with everything you could possibly think of to cook with and serve on

we have a good time and we got our breakfast thats a good deal thanks

location had zero accommodations completely opposite of what the web site said was available the gym was closed the dinning area was closed so there was no breakfast

laundry service is not available

only one elevator. gym room needs a little tlc.

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

hotel contracts with shuttle service to nyc for fee(currently $10 each

easy access to the city. shuttle is great for airport and event.

it has free shuttle to newark airport

best thing in my opinion was the shuttle to time square

does not have microwave in the room which makes it impossible to heat or reheat the food/milk for kids or anyone

bar area was closed besides for breakfast.

have been told room was next to the hotel laundry at time of check-in

pool area nice even though it rained so we didn t get to enjoy it

the parking space is bit scattered.

no staff, no room service

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

loved the view loved the bar / restaurant an also gym

laundry on the floor.

pubs & night clubstons of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

i ordered my food via room service

we need to stop at b level and walk pass the gym room then walk upstairs to the bar then to the lobby

the airport and penn station shuttle was very convenient

hotel, good value for money, decent bar and restaurant downstairs, small gym but enough to get a workout, room was sizable and comfy, close to penn station and central in

the family suite (with bunk beds for the kids) had an oddly flimsy ladder which made us worried

room with bunk beds is great, kids loved the fold out

think when booking, the hotel should have informed guest that there is no room service due to covid, and also parking fees were a separate charge

food at hotel bar for both dinner and breakfast was great and good prices

free airport shuttle

i called in advance to ascertain whether there is a laundry service; i was told simply yes

r) which runs every 30 mins

people slamming weights in the gym at 6 am, shaking our room

gym could have been bigger

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

poor and limited breakfast options.

late check out

microwave and fridge in room, breakfast included.

not a good breakfast too

i would like a variety of breakfast baked muffins, buns, bread, and bagel

prices at the restaurant and rooftop bar are very reasonable for the area

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and knowledgeable

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

we will go to this hotel again when we visit the kids in new jersey again

bar was closed due to a private event

the comfort feeling, the room size. the strong wifi connection.

just wish there was room service!

pricey breakfast

nice breakfast choices

i think room service would make a killing at the location in newark

the additional perks of a wine bar, library, free breakfast, ice cream and candy closet were special unexpected touches too

my room was clean and well appointed, the common areas cozy, and the breakfast buffet was delicious

i think it is very cheap of them to charge for each item at breakfast

the wine tasting is very special and the breakfast has a variety of wonderful and tasty foods to choose from

the complimentary breakfast was refreshing

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

our room was very nice, the staff were great, and the bar was great!

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

great staff. i like the fact they called out to see if the room service appropriately fine.

the folded sofa for kids was really uncomfortable.

bed location pool & gym staff restaurant

no mini bar in room & tv by bed didn't work

that can be transferred into a bed-that was nice and a bit money saving for family staying with kids

no gym closed as well

false advertisement- did not have free breakfast

a roach crawling in the bathtub and people trying to break my door down in another guest room no breakfast or gym or

i would recommend staying here if you don’t have kids

i booked hotel because of breakfast included and gym

no coffee from bar; very noisy bar fri and sat evenings

drinks in the bar are expensive

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

gym was very equipped too

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such pleasant and friendly

everything was amazing. the service and the breakfast was very very good.

the staff was great! we had the pool and gym to ourselves.

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

kids running up and down hallways yelling , parking was always full due to the fright truck parking

the rooms were spacious and the gym was great

breakfast laundry

the amenities were excellent, including a well-equipped fitness center and a convenient laundry room

breakfast area is little, but you can always take your food to the room, which is not a big deal

were no laundry bags in the room and no trash bags in the wastebaskets

rooms are very cozy. breakfast is the best

the spacious all suite rooms, free wifi and free breakfast.

kitchen staff was very nice

dinner and breakfast, plus a quaint bar in the lower level

to our kitchen renovation & it was amazing, so nice & quiet room, we also had chance to enjoy the pool , the front desk guy was super nice , even the housekeeper ladies

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

two times that i ordered room service, the food was either undercooked, under seasoned or stale

coffee bar in room with nespressso machine made the morning start great, nice shower

room service did not visit my room at all not even to make my bed.

good free wifi in the room

there was no laundry soap for selling

was not told about the wifi and it was not stated anywhere that the wifi is free

were told that we didn't need a password for the wifi connection but we were still unable to connect to

cleanness, fast wifi.

gym always open

the snack bar had limited choices for foods and snacks for the life style of us americans

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

also, the gym looked like it hasn t been cleaned in a while

the hotel bar food was good too

slow wifi..

closed pool

the bar was good atmosphere in property.

kids loved going in the pool

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

nannette was very helpful and cheerful at breakfast service each morning. she greeted

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

and omg, they’re pool is open

the pool wasn’t open i traveled for my daughters birthday & the girls were highly upset they

how big was the sofa bed and they told me was a full bed but it really was a twin bed where my kids didn’t fit

great breakfast, reasonable parking, good location, comfortable room and spacious.

wifi is no good they could do better with the kids channels on cable also rather then that i like

booked the night before to ensure a room would be available for our early arrival and asked for a late check out to continue our trip

suite had everything, great space, really clean, comfortable beds, excellent tvs and free wifi

the gym and pool, though small, were a welcome 'chill' after a day in new york

elevator from kids running around after the pool

so many amenities gym, pool and spa, laundry room, ice machine that all came in extremly handy.

gym/heated pool and hot-tub which i didn't take advantage of but will next time

with kids all you need is pool for relaxation and fun after sightseeing

min path ride from world trade center and one world obervstory)

no pancakes or waffles were offered, so the kids were a little disappointed

free parking , great public transport and nice view of nyc skyline

you have to request room service 48 hours in advance

some ladies were rude to our young kids

the parking lot was well lit and safe

very convenient, clean, decorated tastefully. pool was enjoyable.

restaurant / bar not open till 5pm on a saturday

is a 'snack bar'

the bar closed at 10 pm

heated pool

great service for a beautiful glass of chardonnay even though the bar was closed!

pool was awesome!! kids loved it.

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

nice they had a bistro bar serving dinner and breakfast.

the quietness and the breakfast

friendly staff, full breakfast included

we were also waiting 45-50 minutes at station p4 for shuttle to hotel on wednesday evening

was great close to downtown newark the room was very clean an being i don't eat pork products the breakfast was on point with no pork

the bed that my kids slept on broke so they had to sleep on a broken bed

there were a lot of items left in the halls, such as room service trays

room service was a bit pricey. 10 for oj is a little ridiculous.

2 of my kids got uncomfortable beds that made their back hurting, too much money for the vaiue we

there wasn't a bar or restaurant functional in the hotel.

shuttle to airport is missing

the beds were uncomfortable and at one point it was around 1 in the morning and the unsupervised kids in the room next to ours woke us up around 2:30 we were woken up again to banging on the next

pool very relaxing

wish the pool was open, my son was very excited to swim; aside from that everything met our standards

i do wish the pool was a bit larger and also do you have an outside pool for the summer stays

when asked, staff told us it’s in the laundry and rudely

nice staff, good gym, cool bar upstairs

location, rooftop and view gym is well equipped and the rooftop bar has one of the best views of

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

i loved the on-site gym and amenities options

spa and gym well equiped

patio off the bar was a great place to relax

the gym is pretty good

though i travelled solo, found many families with small kids, very family friendly hotel

gym was great

the bar had a beautiful patio area with outdoor seating which was excellent

i loved room service

clean rooms room service was great checking in was fast

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator and there was no adult supervision -

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

initially gave me a room that wasn t cleaned

breakfast was excellent

staff were very accommodating with early check in, late check out, holding luggage and providing directions

the mini fridge and the room we can see the city view and the breakfast was perfect.

picked it for the free breakfast and the fitness center but neither were available

staff were very accommodating with early check in, late check out, holding luggage and providing directions