the beds were so comfy! and the pool was the perfect temperature!

offering mediocre at best and bar is poor

no complementary breakfast

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

location was beautiful, gym was nice

ata

breakfast was great and kids enjoyed baking waffles every morning

the kitchen

though i'm sure this was because of covid)

some ladies were rude to our young kids

gym has a few machines and in a very small

got 30 min late check out

location was close to subway and not bad. they were helpful about late check out.

95 charge per day for water and snacks and use of a small gym

sign indicated it was for gym, water, couple snacks

breakfast was great

liked that the spa was right up the road easy drive to get there

early check in

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

view was amazing with the hudson river view, nice gym and very nice artistic view throughout the

gym wasn’t open due to renovations

no complaints.....just wish i had the time to use the gym. it's good.

the location is also really good and the bar as well

the bar and breakfast pastries and coffee selection

sofa bed wasn’t comfortable for an adult, but fine for kids.

poor gym

guest laundry was

bar in house free weights in gym would have been helpful. gym was small.

perfect for traveling with kids

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

live the view and that i can bring my fur kids

drinks in the bar are expensive

lied to me about a balcony room very small no ice no laundry no wifi no

location was good. early check in useful

i was able to do early check in and was kindly helped when i left my key in my

the rooftop bar and pool were a bonus

the pool was closed for repairs.

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone

rooms are large, there is a very nice gym, and they treat marriott members well with enhanced internet, and complementary breakfast

hotel bar was very cool and the location was perfect

breakfast time changed i was told no room service and when i went downstairs to order i was told i had 15 minutes before the kitchen

good gym, rooms are fine

the central park view from the bar was splendid!

sadly room service made mistakes and the door men are not well informed/misinformed rg parking

food/room service

circle right at the corner of central park with excellent views from both the rooms and the breakfast/dining lounge

spa and pool were lovely

the breakfast and the gym

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally good quality and staff are

practically a full bar in the room and the selection of treats was amazing

they gym could be upgraded

great bar food

for room service delivery could take up to an hour

vegan options and limited vegetarian options in the restaurant and/or room service

room cleaning was sporadic. often room service

room service was not that good.

room service and restaurant not very good.

the jazz bar was so crowded and popular we couldn't get in!

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

nice gym facilities (though small)

cover charge at the bar on weekends when jazz trip plays.

the bar, cafe, and restaurant

spa and gym well equiped

i called to ask if there was a pet fee and was told no and they were dog friendly

cleanliness, spacious room, gym facilities.

i loved the on-site gym and amenities options

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

the staff helped us with early check in

staff were very accommodating with early check in, late check out, holding luggage and providing directions

breakfast was excellent

breakfast room is quite busy

in central manhattan, the distance to a subway is not personally worth it to us, especially with kids

the bar was very expensive so we only used it once.

kitchen: the small kitchen is very convenient with coffee and keeping food fresh

quiet excellent lounge with bar at top floor

confortable and very spacious rooms, friobar, laundry machine, small reception room, two bathrooms

they had other elevators working, but you had to walk past laundry baskets and cleaning supplies to get to them

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

big rooms , great location and staff, room service and the food was good

comfortable room and bed. thanks for upgrade but see below. lovely pool.

food and room service assistance

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to midwest/north east part of

central location, clean and modern rooms, with wifi connection, helpful staff on reception

one staff member was very helpful in letting us have a late check out

nice bar attached

laundry was pricey, but it was great to have one on site to access

breakfast and evening bar was exceptional

loved the terrace for breakfast, drinks, and dinner

my kids complained the whole time, but i didn’t believe them until i tried it

convenience of dinner and breakfast.

resident’s fee (eg resort fee) is $50 per person per night, regardless of whether you used the gym or happy hour etc

we loved the bar itself but totally dissatisfied with the quality of the drinks

and kind staff very clean very good and fast room service of course the view from the suite was

i think the prices of the room service are very high !

wifi was fair but there was a direct connection

room service is too slow and sometimes dont deliver what u requested

good location. friendly staff. nice gym and a spacious bathroom. food was decent as well.

rooms, perfect location, gym is just good, staff extremely friendly and helpful, great

gym really needs attention

the restaurant and roof top bar was great too

excellent location , very friendly staff , ned the concierge super helpful , great rooftop bar .

no pet fee (with the understanding you'd pay for any damage of course) and great dog bed, bowls and

breakfast choices are limited for people with allergies. you need to wait to get a place.

i got hurt in the gym badly but was not compensated for it.

room service options weren't great

location and gym;

friends and i went to the piano bar for a drink and were surprised there was a $10/person charge for just going

too many kids, didn't really eat breakfast. but coffee and fruit was plenty for me

breakfast much better than most 'breakfast included' hotels

was some confusion about my late check out of 6pm booking

breakfast was great. saved us so much time in starting our day.

the room was clean and bright, and the room service was always on time

the 24-hour room service is another highlight prompt, reliable, and of excellent quality, ideal for both

i stepped on them when getting out of bed :

late check out location

claim to have high-speed wifi

the level of professionalism was bar none and the level of care and concern for each guest was outstanding

front desk staff was great as well as morning breakfast staff in the knave.

room service was toooo delayed, bad to call 5 times to get guy bring the iron board and coach

excellent location. great staff. room service very efficient, though a little rivet

our room rate included in-room breakfast and the food was delicious

the breakfast was a 5/10 the waffles were like i was eating bricks.

breakfast was not nice.

at bar for yogurt could have been a little better

staff was so helpful and breakfast was good

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast at any

bar/restaurant/gym open

actually included breakfast.

breakfast is always very good

common spaces weren't great, so mostly went elsewhere for meals or gym, etc

great hotel with perfect location and very spacious rooms . very nice breakfast

very convenient with restaurant and bar inside

they also had games consoles for the kids and other games, which was great

i wish the room service menu was more basic.

the outdoor bar area overlooking times square was a neat experience

gym is more than enough with clean towels, water and nice view of the timesquare

want lure 1800's to early 20th-century opulence with all the modern facilties such as seamless wifi continuity and large flat screen tvs etc

sent up a piece of cake to wish us happy birthday to the comfortable beds and amazing food from room service

the high price you had to pay for wifi

room service was quick and friendly

room service, valet, bellhop, security, housekeeping, front desk team, and especially the manager

sill was gross, room phone did not work and no room service menue

there was no room service

wifi isn t free

the elevator system and the gym. also the smell of the hotel was nice.

we requested an early check in and late check out

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

no room service but i know that is covid related. hallways are a bit tight.

was fantastic, room service great, room upgrade pretty sweet

great location good staff, room service good

they met our request for an early check in

lack of a nice bar area to unwind before bed

they charge you for newspapers that you did not order we have ask to gt a late check out until 2 o clock instead of noon time they have refused immediatly in fzct i will not

tried to go to the restaurant to have a drink at the bar

only thing that we missed a bit was a bar or cafe in the lobby

we had late flight back and the hotel permitted us the late check out without extra charge

big parking garage

the only thing i would say is maybe the parking situation

parking is behind the hotel and if you don't see the sign, you'll drive right past it to the front

loved that the parking was covered and it was free

hotel bar

very few healthy breakfast choices.

very friendly,we got early check in

lots kids in a smal lobby area

no morning breakfast

times square is a horrible place, but it is right next to hell's kitchen and central park so that is a great location

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only had information related to the hotel

also has a nice lounge for work and a small gym if you like to workout inside

coffee hatch in the lobby that serves complementary tea and coffee, and also croissants juices breakfast sandwhiches etc

was great lots of restaurants outside, the bar on the roof top is lovely, room was clean and good view of the city, staff were helpful on

the gym could have potentially had a cable machine in to allow more options for the small space

it would attract a little younger crowd if a brighter bar was in place with

i wished there had been room service for food.

no mini bar or room service.. but it s covid time.

the prices at the bar and in the restaurant are very reasonable for nyc

is not kids friendly

the lady who brought us bedding for sofa bed & made the bed for the kids was very

expensive. no swimming pool for kids (maybe swimming pool is not necessary in nyc).

also they had below % which was an awesome ice bar in the

my husband came from sweden and the kids & i from usa

was told there is a $35 destination credit for food and $25 for laundry

also wish there was evening room service

wifi is fast and free, and the staff were extremely helpful

we didn t try the breakfast at the hotel nor used the gym, so can t comment on those

the wifi was not secure.... that s a problem for most people

little bit too noisy, slow elevators but it was ok. gym a bit small and had old equipment.

i liked the linens and the room service was very good

the fitness room is well maintained with the best quality equipment

room service food was delicious

have preferential treatment on reservations in the hotel restaurants- it was very crowded and room service took over an

the wifi could have been easier

grabbed a drink at the bar and were politely told it was last call

location, staff, bar exceptional

very spacious rooms, friendly staff, cheerful decor, good gym, excellent amenities

nothing i could think of...breakfast, bar service, room and location all great.

room service good awful

breakfast could have had more options

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

nevertheless, the kids enjoyed the waffles

my kids loved breakfast especially the

did not like the fact your renovating your bar and dining room when i payed to have breakfast and their was no facilities available

wish that a breakfast (continental style) was offered

junior's across the street is open past midnight for breakfast lunch dinner and late night coffee and cheesecake

long lines at check in & breakfast

quiet although in the middle of times square, bathroom had all essentials, modern appliances, the breakfast was amazing not continental

located, maid service daily, 2 restaurants and 1 bar was nice for quick bite or drinks

the online check-in and checkout sites and room service sites were not

gym was good but peloton bike needs attention

after a long flight, there were two bottles of water waiting in the room and at every day after room service i found find new water bottles

i made the reservation it said that the breakfast was included, however only a sandwich was included and only one choice of beverage, ( (-)enjoyed the overall experience, i wish the advertiser would be transparent about the breakfast situation (+)helped us with find our daily activities invited us to free wine &, cheese event which was lovely breakfast was (+) the hotel itself offers very good facilities, comfortable rooms, and a nice, well-organized breakfast that gives you a great start to the day (+) good breakfast not typical in us, nice rooms (should need a refresh but hotel is really big), strategic (+) amazing breakfast with many different options (+)pleasant staff room was very spacious being a family room 2 queensize beds in breakfast was good (+) we like the breakfast that was offered (+)and go breakfast fairly ordinary (+) breakfast was a great idea - grab;n go was a splendid idea (+) the wine hour and breakfast vouchers were a fantastic perk

was only there on sunday and monday and both nights the rooftop bar was closed

the gym, spa and pool are exceptional

gym was amazing

art work and gym

pool was quiet and relaxing. spa changing area. location

we really enjoyed spending time in the bar which served a great selection of drinks

the lighting in the rooms was brilliantly designed. we enjoyed the pool.

friendly, great service and perfect location bar is amazing..

beautiful pool in basement

the bar is a must-go-to