comfortable rooms, beautiful pool and outdoor space, easy check in/out and coffee in the lobby.

the bar and the bed

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

the hotel asks for additional payments for the breakfast claiming that it is not included for the kids

only hotel you have to pay for breakfast

rolling table, the office chair, the kitchen, the living room area, the space well laid out

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

clean, new, nice gym, good breakfast

the size of the room was very large. didn't expect a fully stocked kitchen.

i had to walk through the parking lot through wendy’s with my family which included my two kids

breakfast was great with a lot of options

has a pool, fitness room, and a very nice breakfast

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

the pool was nice and i love how it is per family due to covid

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

breakfast could use a huge improvement

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

poor and limited breakfast options.

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

gym, in a crammed little room with a couple of oldish treadmills and incomplete set of barbells

they could not get the washing machine in their coin-laundry repaired during that time

the hotel was clean and the breakfast area had a lot of options

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

the only thing was the people that rented the room upstairs of me, sounded like they had kids and you could hear them running around

breakfast crew kept things well stocked

good breakfast, nice exercise room

there breakfast was really good

breakfast was a little light but it was tasty

the small gym was nice and not an amenity usually found in this class of hotels.

cleanliness staff was friendly and the complementary dinner and breakfast was really good !

and my family loved staying in the suite with the spa bath and kitchenette

breakfast faboulous

the kitchen and breakfast nook were exceptional and there was a shopping mall that was within easy

breakfast, laundry facilities & parking

breakfast was terrific, and so was the location

pool hours wish it was open later and earlier.

the breakfast was fresh the kids love the pool and the room was beautiful

the breakfast

could not get to use gym or pool children i there constantly even late at night

the friendly and accommodating staff, comfortable room, delicious breakfast, and convenient location all contributed to a memorable stay

comfy beds free parking late check out 12 noon

it says breakfast included, but it’s literally coffee and juice.

the breakfast was very simple.

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

parking was limited and areas of the lot were not well lit at night

pool. staff. easy transportation to nyc.

had been travelling all day and decided on room service

is just great for families: from the availability of staff and the little pool to the careful way the cleaners deal with the children's stuffed toys

parking fills up quickly

wish the pool was warmer . otherwise kids loved it.

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

i like they have a indoor pool and gym that's open.

breakfast wasn’t as great as usual

beautifull modern clean the pool everything

kitchen area was cool when dealing with kids

i ended up not taking advantage of the breakfast only because i never woke up early enough lol

kitchen

spacious and clean on site breakfast

the breakfast was nothing exciting but you get what you pay for.

when a family moved in next door, with kids screaming and banging on doors, i called down

my 2 kids and i had to stay in my friends room

brought my kids to this hotel after a family day out

then we were watching a movie with the kids and all of a sudden the power went out in the room

the hotel bar was closed at 10 pm and there was no wine or beer available

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

when i check in there was lady she was very aggressive with my kids

it s very quiet. room service is fantastic, everyone s friendly.

clean rooms room service was great checking in was fast

throom towels in floor, bed wasn t made, old room service trays, etc)

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

use of the gym next door convenient bus to/from nyc

bed so comfortable. glen bar excellent service and food

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice, indoor pool is kept at a

the gym

hotel was really clean and staff professional. nice gym and updated equipment

gym

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

a cute little gym also

great breakfast, great staff, near everything

the hotel is very convenient for pets and the pet fee is low.

of covid 19 the pool ,and gym was closed and they didnt offer anything for breakfast

breakfast, red robin. pool

and we had a couple drinks in the restaurant bar one evening and enjoyed a wonderful conversation with linda

poor wifi. very epileptic.

loved that there was a restaurant and a bar in the hotel

i didn t really like the breakfast

e bartender)

the breakfast could have been better.

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

renovation pending bathroom was not cleaned when arriving fitness center was not available

have to enter laundry room through the fitness room, it needs it

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

the only thing i would say is maybe the parking situation

bath cubicle is too small & inadequate laundry facilities

parking is bit confusing, kind of hard to get to.

very far from everything, bar is closed almost all the time

she went above and beyond to make sure i got all information i needed with parking situation

room service didn t work

gym facility need more updates, some machine was broken.

very good gym and pool. good breakfast.

pool was super. location easy to find. hotel very clean.

able to order movies, no room service

my kids loved the indoor pool

could have been better choices for food at the bar and some diet sodas without caffeine.

gym had no weights only cardio

and the continental breakfast was great

no free breakfast for third party guests!

then was told to wait while room service came back from lunch

location to nyc..great shuttle service..and a friendly and helpful staff

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

shuttle to the city. closeness to the highway.

the full bar tv and breakfast buffets was amazing

staff was so helpful and breakfast was good

perfect for a family with 3 kids

breakfast was not nice.

hotel employee at the bar was amazing

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

we used the pool and hot tub the first night, and both were very clean

clean, comfortable, good breakfast and a small fitness center

kids diving into pool

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

there no sign that says hilton garden inn they charge breakfast

though i'm sure this was because of covid)

they have snacks in the lobby and grab and go breakfast

no pancakes or waffles were offered, so the kids were a little disappointed

gym didn t have any towels or cleaning wipes in the dispenser. it also lacked air.

breakfast was great and kids enjoyed baking waffles every morning

the beds were so comfy! and the pool was the perfect temperature!

i do miss breakfast being apart of the hotel experience but i’m grateful they have a bistro downstairs

and omg, they’re pool is open

i love their covid pool policy - one family at a time

rooms are clean love the bed and love the bathroom and love the coffee in the morning i love the bar was able to drink at

everything just great cleanliness,value,location to ny breakfast.

breakfast was pretty decent, i didn't need to eat any other meals until dinner

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

apparently they offer coupons for the spa

location for my needs (i chose this facility because it's across a spa i went to)

it’s 9pm and we just checked in with 2 devastated kids

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

the best part of my stay was the fact i got late check out.

very safe zone for kids and elderly

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

the reception is on the 6th floor and so is a bar with a lovely view

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

drinks in the bar are expensive

no coffee from bar; very noisy bar fri and sat evenings

lots of space with the kids

there is shuttle bus service from the hotel to times square, it’s super convenient

the hotel has ample parking spaces, a small gym and a restaurant

very convenient free shuttle to newark airport. also offers a shuttle to nyc.

easy access to the city. shuttle is great for airport and event.

not having a pool breakfast hour finishing at 10am

breakfast was hot and delicious. and that coffee, amazing.

staff was very friendly. breakfast was nice.

furniture, new curtains and the water pressure sucked the tub felt like it was caving and in the kitchen the cabinets were falling apart and when i checked out and mentioned the issues to the

wish there was a pool beds are supposed to be queen but i think they are much narrower

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

confusing but it doesn't take long to figure it out it is pretty basic so if you're looking for a gym or spa this is not for

location was close to subway and not bad. they were helpful about late check out.

there were no laundry facilities and the public one across the road was very busy and grotty

that it was close to the gym, pharmacies, and food

view was amazing with the hudson river view, nice gym and very nice artistic view throughout the

the location is also really good and the bar as well

no complaints.....just wish i had the time to use the gym. it's good.

also, the gym was small but had what we needed

gym needs updating and had some mold and rust on equipment

the separate living area with kitchenette was amazing, our kids could go to sleep and we didn't have to have early lights out as we had the separate living

if you're looking for a spa or gym, it's not for you

the gym

lively bar scene especially when there is a concert at the beacon theater -- love that it is near

station wasn't working properly and upon checking in the concierge never mentioned where the gym noor vending

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

room was clean very nice staff nice business center and gym

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

wifi didn't connect

room service will only go in the room to drop towels no cleaning of the room or whatsoever

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she

such an inconvenience if you have kids the moment they wake up, they want breakfast

the room and the bar had a harlem renaissance vibe to

front desk & room service were excellent, along with superb room amenities

hotel bar closed early on friday night, but was only a few people there, so made sense.

the desk staff was friendly, the room service meal was excellent, and the waiter was friendly.

00pm and the manageress in the restaurant bar would not let us in and purchase food and drinks we do not what her

nice heated pool and gym

breakfast was awesome

gym was adequate

only complaint is that the website advertised a breakfast bar however it was not open

new clean and interior design beautiful. restaurant and bar connected to hotel.

the breakfast was amazing. the hotel was very clean. personal was very curteous.

free parking

there was also not enough parking

room service was very helpful

was great - i needed an early check in and late check out, and they were very accommodating

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

cleanliness, spacious room, gym facilities.

i loved the on-site gym and amenities options

location, rooftop and view gym is well equipped and the rooftop bar has one of the best views of

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

there is a small gym that you can use free of charge 24/7 but there are obviously not too many machines to use

early check in

close to subway and times square. rooftop pool and drinks were great for relaxing

no coffee available in rooms or lobby, gym treadmills didn’t work well

i know hotel staff were working hard to get these kids in check but it was very frustrating to have that level of noise on the floor so late at night

clean rooms, great location, easy and early check in

i still have fears of my kids falling out the window a week after the stay

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

i was with my father in a wheelchair and 3 other family members (including 2 kids) we had taken the train from florida for over 24 hrs , had 4 suitcases and 4 bags and were

the fitness center was bad - just a couple treadmills

in central manhattan, the distance to a subway is not personally worth it to us, especially with kids