staff is wonderful but most of all the complimentary breakfast was exemplary

next time i will def try out the bar selection in the lobby

very friendly staff all round from the front desk, kitchen staff and housekeeping

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

the men’s toilet by the gym nasty

everything the breakfast the room was clean it was amazing i never stay in the place like that

the breakfast part should of much better choice like years gone by.

the spa bath

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

breakfast was a plus and the staff was excellent!

beds were nice staff was friendly pool was warm for kids to swim

laundry room and bed comfortable

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

was great except for the breakfast

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified people were running up and down the hall it was a

breakfast was great, room clean and quiet!

the parking and restaurant

facilities were good, had access to the gym which was good

very nice staff, breakfast and the room

our kids were hoping for pancakes or waffles

would have preferred better breakfast options

i was hoping that they have functional pool. kids were expecting

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

literally given the furthest away room from elevator and denied late check out

the friendly staff and immaculate condition of the room. the breakfast was good, too!

pool closed.

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

they have a functioning outdoor pool

breakfast was good!

fun bar with dance lessons. tasteful renovations and decor.

breakfast was only served on weekends, which seemed strange

eat food & drinks)

arrived and wanted dinner but were told there was a party and we'd have to order room service

laundry facility.

i was disappointed that the pool was not available, but that is beyond their control.

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

the bar was closed

pool closed.... still!!!

our night caps were very delicious since the bar was still opened when i checked in

breakfast is ok for me but could be better in terms of the quality of products

noise coming from the kids birthday party in the room net to me

the room above mine had kids stomping or running around 12 am in the morning

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

was great - i needed an early check in and late check out, and they were very accommodating

location, and ample parking and 1 block from town with different stores and eating options

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

there was also not enough parking

was disappointed the bar and restaurant were closed

unable to accommodate a late check out until the morning of

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

the gym was ok, the rest didn't have anything special

a limited continental breakfast would have been nice. kids should been able to eat free.

chose this hotel for the pool, so the kids could splash around in the evening

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

room was clean very nice staff nice business center and gym

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the fact that it has a pool and hot breakfast really helped

know that s covid related but other hotels have it), had to get a new tv remote

the pool for the kids was a plus

the kids loved the pool

amenities such as breakfast, the bar pool, restaurant all closed and the gym was closed in the hotel but offered a pass to a local gym but they weren't open until 7am which

furnishings/ building somewhat dated, gym was very basic, but covered enough with dumbbells.

able to leave my car and get a shuttle to the city put this hotel over the top

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

parking

i informed room service and the bottle never got refilled

bed so comfortable. glen bar excellent service and food

use of the gym next door convenient bus to/from nyc

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

love the water bar downstairs the property is just beautiful

the room is spacious and comfortable the gym is well

really liked almost everything about this hotel friendly staff, clean room, good gym, etc

great location. nice gym. lovely restaurant with good food.

we enjoyed the athmospherehe at the hotel bar and really fell in love with harlem

surprise: as many other reviews mention, you receive a $25 daily credit to use at the hotel s bar or restaurant

we had quite a bit of clothing and luggage (traveling with kids

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

location and confusing parking

i noticed some people said parking was tight but this is only the case if you choose to park at the front of the hotel

staff was very helpful, the parking lot always had available spots, and the room was comfortable

free parking

location and the breakfast was very good

breakfast could have had a few more choices.

breakfast was excellent.

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

breakfast

she did great job for an early check in

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

the breakfast

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

i was made to pay $35+tax for early check in for 2

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed before their camp started at 8am

had been travelling all day and decided on room service

the bar was good atmosphere in property.

plenty of parking space and also a good location as long as you have a car to get around

much noise from nearby highway and wifi never worked during our 5-nights stay

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

really liked the gym and the bathroom

great location and pool was awesome!

the swimming pool and gym were a great addition.

there is a gym and small inside pool that were open with some covid19 restrictions

a comfortable hotel with nice rooms, excellent staff, good restaurant, and a lively lobby bar with skilled bartenders

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day in the

bed matress. kitchen closes to early.

hotel was separate from the fantastic bar and eatery which is next door

the gym, racket ball court, etc was all beautiful, the

wish there is one outdoor pool where kids could use as well

kids loved pool

noise coming from kids jumping on their bed at 7am the level above us....

spacious, clean, good breakfast

parking is extra. no vegetables in breakfast. everything else was great.

no soap in the bathroom, no soap in kitchen sink

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

some equipment in kitchen old.

the bar staff who gave me milk for my coffee in the room, thanks

good gym

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

of the 3 treadmills weren't working) but front desk gave us planet fitness passes

the gym was not only too small but none of the machines were working

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

my kids and i loved the pool

they have a grab and go breakfast in the morning

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

was very nice every day shuttle was very nice to the airport

the complimentary shuttle and early check in was a wonderful add on when arriving in nyc for the first time

the fitness room is small

close to airport for early morning flight. able to get an early check in

breakfast and the staff working there super kindly

fun to have a bar and pool table to relax at and the food was good too

very convenient to have the restaurant and bar on premises

the lobby, great bar and eating area

and the shuttle to the airport was excellent

bar has great food as well and the free airport shuttle was clutch

was filthy and outdoor pool remains closed (receptionist could not explain why, given the indoor gym is open)

the kitchen and how it came with everything.

even the free 24-hr gym

walk around much but the pool looked inviting and the weight room was calling my name outside was extremely pleasant

room size bed size comfortable couches, the kitchen

free shuttle to lga. nice gym and restaurant in hotel.

free shuttle to lga. friendly staff and nice gym.

friendly staff and free shuttle to lga.

airport shuttle situation was awkward

shuttle to lga, cleanliness of rooms and nice gym.

due to covid restrictions the breakfast could have had more of a variety choices.

room and large bath, full kitchen, large couch, just tons of room

full kitchen and decent sized living room

location, breakfast, comfortable.

there was only one person working the kitchen and he was trying his best

early check in great breakfast

room was comfortable. staff was helpful. the shuttle to lga was great.

breakfast but they cant help it covid doesnt allow alot of options

very close to the lga. free shuttle from & to lga bus station is available near the hotel

the breakfast was wonderful

location and shuttle service is always easy to access, rooms are larger than what you usually get in ny

was some sort of convention going on and jacked with kids partying till all hours of the night

the free wifi is so slow. what a joke. you have to pay $10 to get

very close to the airport. they have a shuttle to and from the airport. staff is very friendly.

at the fd who was not helpfull when requestin a late check out

we booked a double bed room but was given a single bed room for four of my kids

wish the pool had been open later, wasn't ble to take advantage of it of gym

the gym was of a good size with numerous machines and weights

breakfast and drinks at the bar were wildly

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

patio was a nice feature and my kids loved the indoor pool

coming in the room even though i asked no room service

kids running through the hall constantly

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our little o n es

good facilities including gym and free wifi, parking and breakfast

early check in was good!

room service unless requested and only available 2 days or later upon request

breakfast was great and kids enjoyed baking waffles every morning

breakfast was great and kids enjoyed baking waffles every morning

quiet! starbucks. room service. small bar and restaurant onsite.

the parking lot is well lit and busy too

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

there's in house bar and restaurants

major pool updating needed

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

the gym is great if you don’t want to walk to the park for your training

another thing is that you could see other people's laundry left in the hallways

95 charge per day for water and snacks and use of a small gym

reopening of the bar area

kids were really looking forward to the pool, but they were disappointed that it wasn't in

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

poor breakfast selection of items.

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

comfortable beds, staff was helpful, free shuttle service to/from airport, 2 miles from chase

shuttle to and from jfk airport

absence of a bar and seems under staffed

the free shuttle to the airport.

stopped into the bar, the gentleman jumped up from eating to welcome us

choices for breakfast, french toasts, bagels, donuts, eggs, sausages, specially oat meal with walnuts and

everything! great staff, location and shuttle use, clean

breakfast was always delicious and staff made sure area was clean and food replenished

they had a shuttle and that was great

the complimentary shuttle to the subway station is definitely a plus in this hotel.