my love the pool area.

plenty of parking

the parking lot curbs and sidewalks need fixing and could trip up older travelers

convenience to our location for weekend and fab pool for kids

had room service for breakfast

the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

property was in a nice location, kids enjoyed the pool.

the location, indoor outdoor pool and the bed was comfortable .

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

to relax, i put the do not disturb sign on the door, and room service did not knock

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

by the way the restaurant at the hotel was run by one person and afte we ordered food for our kids and for me and my wife the waiter came after half hour and she said they didn t have the

room was clean and comfortable; gym was good - looked new. staff was friendly.

free wifi was fast location was great - could drive to a variety of places within 10

utensils in the kitchen weren t cleaned well

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

to have a drink at the bar

the restaurant is poor and the bar is a counter top

clean pool and spa

ordered room service it was prompt and the food was very good

wish that there was a way to inform guests that the pool was out of commission

breakfast great, pool awesome love the shower soap and moisturizer

breakfast wasn't that good

parking lot had some pot holes & breakfast was just ok.

pool and jacuzzi excellent for relaxing

breakfast and accomodations

the bathroom was also very clean breakfast

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

room and room amenities were great. breakfast was a disappointment.

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

the pool could have been a bit cleaner.

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

location, breakfast, comfortable.

we loved the breakfast! the room was clean and comfortable. also used the gym quite a bit.

suite had a stove, mw, fridge (full size), dishwasher and kitchen equipment i

stove top they have all the pots and pans and plates they also have a free laundry facility and gym and free wi-fi

how comfortable it is and useful kitchen features

i liked that the room had a kitchen in it.

great staff, great location, free laundry room, great gym, no complaints

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

wish i could ve reserved my slot to use pool facility came straight from worker i m a aid in a home for challenged adults

great wifi, in room coffee

room service, didn t bring up coffee pods or toiletries as requested.

place was packed no parking available, one of your employees gave me his parkin spot

the breakfast is awesome and the woman who handles the breakfast works so hard and is truly wonderful

have a bar and restaurant right next to the hotel

the fitness room was closed

they should put a bar in the shower for seniors.

should add a bar in the shower to hold onto

breakfast & lounge

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

gym was adequate

only complaint is that the website advertised a breakfast bar however it was not open

the breakfast was also better than most hotel breakfasts

the breakfast was amazing and i loved how clean the room was

needs more lighting in parking lot

shades didn't close together fully and being on the ground unit facing parking area was a minor issue

booked a room for our kids the night of their wedding

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

next time i will try out their gym

breakfast of eggs and potatoes taste weird that they need to change the oil

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

clean room nice and quiet breakfast plus a snack to awsome

very safe zone for kids and elderly

i only used the hotel bar and restaurant for one drink

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

the best part of my stay was the fact i got late check out.

love the late check out

extremely helpful staff, good room service menu

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62 degree on arrival, sour type smell in room

lighting is very dark, center of parking lot was bright

gym facility was great to have

plenty of free parking

the pool and gym were great

huge group of school age kids filled the lobby and hallways

name of the person i spoke to and they didn t try to work anything out for us we came with 8 kids ready to swim

the pool was clean and the kids had a blast

lastly, the gym has dumbbells which is nice, but a number of lighter weights have only one dumbbell

frigidaire for people that have kids/ long staying

kids friendly

my kids and i enjoyed the pool time

the gym has state of the art equipment

really comfortable, lovely pool and such welcoming staff. thank you all

great location. decent room. gym and pool.

clean, pleasant, comfortable, ample parking, decent food, nice staff.

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

the pool was amazing and in a good location

they had a pool, and plenty of room to be outside

pool and staff are wonderful

next i will know to ask about neighbors with kids

noise coming from kids jumping on their bed at 7am the level above us....

location and great rooms, the pool/ hot tub and sauna was great they also have a gym and racket ball court, great place for a day off from the regular day to day or even an

the pool awesome

had a room with 2 full beds and a pull out couch, room was huge with a desk, a small table and a bar area with a fridge and small sink, slept the 4 of us quite comfortably

food in the bar was exceptional

and the continental breakfast was great

pool should be cleaner.

fitness roomtvs difficult to use.

old school customer service of an employee taking your bags from the car to your room and the room

location, ease of parking

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

location. overall value. plenty of parking. boutique style. bath and body products.

we were able to early check in and late check out

the gym was ok, the rest didn't have anything special

gym

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

chose this hotel for the pool, so the kids could splash around in the evening

ice machine non-functioning and no laundry bag in closet.

breakfast is nice not that many choices but great and delish

breakfast buffet was really good the lounge and bar was also very nice very welcoming the gym was open 24/7 and they have a pool that is open on weekends as well and if your a smoker they

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

breakfast was great and other amenities were quite nice (pool and gym)

the bar and lounge and breakfast. the staff was awesome.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i loved everything. this is the best place to stay in the area, bar none.

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

booked it online with the expectations of pool and gym since it didn’t mention they would be closed

poor breakfast selection of items.

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

didn’t have a pool and there’s no shuttle service anymore

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might be

great room service

major pool updating needed

the gym was nice - just used the free

kids running and yelling in hall way late at night when trying to rest

i also picked this hotel for the pool my kids were expecting to use it and it was closed

there were a quick option for the kids for breakfast continental breakfast would be great

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

way too many kids in pool and hot tub

late check out wasn't problematic-free parking

breakfast and drinks at the bar were wildly

the wifi was not good at all

wifi dint work

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from 5lbs to 20lbs, no 10lb

plenty of parking

convenient to the elevator, outside door, gym and bottled water

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice, indoor pool is kept at a

i had my four grandchildren with me and we had to eat in the bar area for

they gave me an early check in

the gym

hotel was really clean and staff professional. nice gym and updated equipment

eddie was so sweet & friendly to my kids & i

when i check in there was lady she was very aggressive with my kids

the easy parking, location, comfortable beds

clean rooms room service was great checking in was fast

room service closed

like how clean everything was ,and it was quite,and loved the pool and the gym

close to sleepy hollow. room was comfortable. liked the gym for a quick workout

clean friendly amazing prices breakfast was good

excellent customer from the front desk staff and the server that assist with breakfast.

but good selection of continental breakfast that included make your own waffles

laundry room and bed comfortable

the water pressure in shower was awesome! breakfast was good. parking available.

also, the laundry facility consists of only 1 washing machine

beds were nice staff was friendly pool was warm for kids to swim

breakfast area so clean and fresh

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

breakfast was very good, service was good, hotel was clean

these two things are so important to me that i wound up going for 4 days to a local gym

room service didn t work

the kids loved the pool

really clean,friendly staff. pool area very clean and comfortable.

liked the pool and hot tub

we have adjoining rooms so we we close to the kids but with space

3 people has no separation between the bedroom and living so no separation between you and the kids

the restaurant and bar are staffed with friendly, hard-working people

i saw a coachroach in the hotel laundry room

com for a king suite with kitchenette n no kitchenette n the room i did receive while very comfortable n clean, the suite was

staff is wonderful but most of all the complimentary breakfast was exemplary

too much noise in its kids running they the stair well and running thru the hallway

next time i will def try out the bar selection in the lobby

the room is spacious and comfortable the gym is well

love the water bar downstairs the property is just beautiful

bed so comfortable. glen bar excellent service and food

terrific gym, nice breakfast

use of the gym next door convenient bus to/from nyc

they have an ok gym

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

i was hoping that they have functional pool. kids were expecting

breakfast was relatively simple but full of options

continental breakfast

i will not be going back to this hotel when i have kids

don’t clean up around the mom's with small kids

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

rolling table, the office chair, the kitchen, the living room area, the space well laid out

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

there was more water pressure out of the kitchen sink

clean, new, nice gym, good breakfast

have a more reasonable breakfast option

ven though it was added to our charge as an ammenity

no room service, no pool, no place to sit to hang out, only the room and no food

beautiful pool and friendly staff!

bar area was closed besides for breakfast.

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

furnishings/ building somewhat dated, gym was very basic, but covered enough with dumbbells.

booked this hotel because they provided free parking

clean room service

it was farther from new york than i thought, but the shuttle was very convient.

some equipment in kitchen old.

breakfast was sufficient

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

there was a laundry in the building

my room was spacious, i liked the kitchenette and living was separated.

breakfast could use a huge improvement

poor and limited breakfast options.

late check out

microwave and fridge in room, breakfast included.

breakfast is too simple.

the swimming pool and gym were a great addition.

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

i called the lobby and they said there was no one available for room service, so i had to come

poor free wifi

pool was not ready to be used

slow wifi..

clean room , spacious, great parking.

the gym and small shops in the area compliment the hotel's amenities

very poor wifi connection

unfortunately the gym was down 2 treadmills during our stay

the gym was small and under equiped.

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids

a hotel to charge you $28 per day for use of the pool and gym when you are not using either one of the areas does not bode well for me

there is a gym and small inside pool that were open with some covid19 restrictions

she gave us a late check out and was very understanding

pool was closed

was the only hotel with the pool open

breakfast was great, family felt safe, we were close to stores so that was

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

also, breakfast could have been a little better

the pool was amazing and so was the gym

maybe it's because there seemed to be a lot of kids around

no hot breakfast

the only thing that it could use some love was the pool it wasn’t clean

pool was dirty, gym had no proper equipment