water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

patio off the bar was a great place to relax

great bar and service

though i travelled solo, found many families with small kids, very family friendly hotel

not seeing any kids in the lobby but perhaps summer it’ll be more family oriented

i was provided complimentary shuttle to an event in town

hotel operates a shuttle bus that will take you within a mile radius, so you can get dropped at the station and

freshly made complimentary chocolate chip cookies, 24 hour room service and amazing front desk and housekeeping services

she upgraded both rooms to the corner suite and late check out in the afternoon

didn't know about the shuttle until i read about it in a tiny book in the room

were no laundry bags in the room and no trash bags in the wastebaskets

good location close to path to new york friendly helpful staff comfortable beds good breakfast

for a holiday inn the gym was pretty good

hotel's location near the path station (good connection with manhattan) - cleanliness - small laundry in hotel - comfortable bed - friendly

the personnel is great and supportive! breakfast was good! 10 minutes walking to path.

and that you access gym 24 hours with your room

facilities (kitchen/gym/laundry mat) -they have most kitchenware for cooking -gym is open for 24hrs (water and towels

24hr gym,

we loved the free laundry facilities and the location close to two path stations and lines meant that you aren't more

i walked to target with my 9-10years kids about 15 min

laundry was a bonus when into a lengthy holiday

with kids all you need is pool for relaxation and fun after sightseeing

the mini fridge in the room and free tooth brushes available at the front desk because both my kids neglected to pack them

also had indoor heated pool and laundry and dryer on

i did not like that it was 8 pm and the other guest had their kids playing in the hall

the rooftop bar was exquisite and the staff was friendly

breakfast, view, location and parking. hotel lobby, sfaff.

cash to use the laundry

the layout of the room which had a mini kitchen

the gym was great

the hotel also accommodated an early check in and late check out as well as luggage storage

24 hr gym and small swimming pool

the views were amazing and the bar area was so elegant, but didn't 'break the bank'

indoor pool and gym areas have serious hygiene issues. pool very small

staff member, german gave us an early check in which was really great

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

the bar is a bit small and food selection limited.

no room service either

two times that i ordered room service, the food was either undercooked, under seasoned or stale

i loved the gym and all of the restaurants in the hotel

concierge , front desk, room service and all other customer service was wonderful

the suite, location, design of the hotel, staff, room service. love this hotel

and restaurant, bar were very spacious and conducive to meeting w/ people

the rooftop bar and room service were also excellent

great location. plenty of food, shopping and entertainment options close by. great gym.

the wifi was noooooo good at all

�7[

love the renovated room, the gym and the location.

free wifi in the lobby is appreciated

room service was good and very reactive

the gym is great and we always got in when we wanted

but particularly the courtyard and drawing room reserved for guests , and the lovely pool

the staff polite, discreet and well chosen, awesome breakfast, good restaurant, amazing gym, the bed giant and the linens like they should be, bathroom was so cool and nice it completely

nothing. i mean for petes sake everything was free in mini bar except hard liquor!!

the hotel pool is amazing

the rooftop bar, for hotel guests only, was absolutely beautiful

spa folks very friendly

amazing rooms and spa and gym. lovely staff. good location

have stayed in this hotel several times we enjoy the spa the cleanliness the staff is attentive and

amazing rooms and spa and gym. lovely staff. good location

fantastic views from room and hotels bar and restaurant

free wahers and dryers to do your laundry

room service breakfast tray not picked up for 2 days

the experience was a little hands off. no room service. the coffee was never replenished.

i dient check out the gym or but the top floor had a great view

perfect stay, wifi speeds are awesome!

excellent hotel- there was even a laundry room with free guest use of washing machines and dryers, which we really appreciated after

the only thing the hotel can improve is the cleaning room

i should also mention that there's a well-equipped gym for those who enjoy exercising

just bad wifi on the tv but everything else was great and enjoyable

many facilities and the ones they had were not great (the gym had very few old machines)

the hotel provided with a fitness and a bar with outside seating with a stunning view to the wtc

views from the balcony amazing food friendly staff comfortable bed great gym facilities great

bed was comfortable. staff was extremely kind and helpful. gym was quite nice

the gym is perfect and we had a lovely stay

room service: 1 coffee is $9 + tax 9% + tip

breakfast is very good. we ve been having room service. service was fast

% nicely added so you don't have to count) = $11

the food, the water, the curated bar in the room and the products in it, bed was super comfortable, restaurant was great

service and attention to detail from the laundry to room service and housekeeping

wifi could be better

the property was listed as having room service but actually did not.

there is a small gym which is good enough for a quick all over body workout access 24/7 and immaculately clean

i begrudge being charged for wifi.

allowed a late check out at no extra cost

location, nice ambiance but simple, front desk is great, lobby seating area is cool, gym was nice, gigantic room for being in nyc but i think they also upgraded me, loved being in the

gym downstairs

great gym and the staff were very helpful

there is a gym, but most hotels have gyms

in bar needed a few nibbles to be served with drinks

also the room service food came as a take away with take away cutlery cups and no plates etc

fitness room very well equipped

cost of room service was a bit steep

kids enjoyed the pool and the trip

but it wasn t that serious because overall it was a nice pleasant hotel to stay it and my kids enjoyed it

gym is really lacking equipment, it has treadmills and dumbbells

early check in

it included water、gym、printer and so on

were efficient, straighforward, found early check in from overnight flight

there is a gym, vending machines and ice machine

the spa is the best

booked incl breakfast 3 adults - 3 kids and we could eat those on the mezzanine or room

wifi was not the best and limited to a certain amount of devices

good wifi service smart tv very welcoming and cooperative staff. professional front desk.

great view from our room. nice restaurant downstairs and bar by the pool.

had flown a long way and requested an early check in if possible which was accommodated so we were very happy with the service and

gym was ok

also, wish the gym was a little more updated

had to go the gym in the basement to fill up my bottle

basic amenities during the pandemic, no housekeeping/ take out our trash, switch out our towels, gym was closed

there is no bar in the hotel, but plenty nearby..

and quiet room, a bed you could easily move into, spot-on cleanliness (sadly not a given), a gym, easy subway access, and a genuinely caring staff

the team are awesome.roof top bar is amazing. food great quality

fantastic location, really comfy beds, great little gym and really friendly staff

it is sometimes frustrating having to wait for a lift as external customers use the bar on the 20th floor - this only happened a handful of times so wasn’t too bad

in room didn’t work well but kept us from freezing we also requested same floor as kids room but wasn’t available on arrival otherwise stay was

subway access was easy to get to and there are many restaurant and bar choices within walking distance

snack bar is outrageously priced, go to walgreens on the corner 4

if you had kids or luggage, you will find a difficult time in the elevators as they tend to take a lot of time

i was given 3 because it was my 2 kids and i in the reservation

half court, ping pong, nice lounge, bar and seating, pac man, foosball, skee ball

we actually played and danced with our kids on saturday evening

the gym is pretty simple.

gym could do with some love but good enough for what i used it for

he offered us a late check out

gym is rather small and limited

also the breakfast was very good

the hotel bars were fantastic too with great breakfast

the room service lunch and breakfast, complicated to understand the schedule and where to

limited room service menu for

there is friendly and helpful, from zillah at the front desk to the bellmen, room service and housekeeping

hotel is really nice and has a nice gym and coffee spot / restaurant within

also, i was surprised there was not a towel bar or anywhere to hang used towels

ey do have an adapter kit for purchase in the mini bar however

the oyster bar was fantastic

breakfast bar was superb, very clean and well organized, served on time as stated

all night, no ice machine on my floor, only one elevator, incorrect information regarding the wifi

the gym could have better ventilation

wifi did not work in upper floors room door handle did not open easily sounded as if someone was in

the wifi was not strong and kept disconnecting. the toilet paper was very thin.

the staff were really welcoming and helpful and the hotel bar was also really relaxed

front desk staff was very friendly and arranged an early check in for us.

wonderful view from room on 21st floor, club lounge access worth having with great continental breakfast and

breakfast buffet was sub-par compared to the rest of our experience in this hotel, but there are

got there at 6:30 am and they gave me early check in with no additional charges

over priced room service but i suppose it's always like that.

the bar of course is very famous and worthy of

burgers for room service were amazing

an adult hotel (we travelled with teenagers) as we didn't feel any of the menu's worked for the kids but that didn't matter

fabulous atrium with a dark and moody bar at its base

menu was small food was great hot and fresh gym was nice

slight gripe but nothing major is that the bar closes at 11pm prompt, would have hoped for 12 from a hilton hotel to allow a full day out and

room service was amazing and the wait wasn't long either

the staff down by the restaurant and bar were amazingly nice. made me feel at home.

room service

facilities are rather old * gymn area in the basement could be kept better * breakfast: poor quality

we took our kids with us this time and they said it felt like they were in a fairy tale

the kids also loved it

since it was very hot, and the kids don´t like sleeping with aircon, our room was a little sticky

room service option was not available

the staff the room the bar i liked it all

no room service

didn't realise there was a gym until the day i checked out, and it says there is a business centre but i didn't see it during

we didn't use the gym or bar but both looked nice and the downstairs pantry was useful

the free wifi was great. the staff was very helpful!

the bar was a bit expensive, but it was a special occasion!

they have a mini bar in the room if you would like to use it but if not you don't have to

lively bar and wonderful breakfast

other nice things including having breakfast at the next door resturant is great, the coffee machine, the high ceiling room etc

they charge for the wifi and was not very clean in general, the restaurant is pricey

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on the 5th floor with a view of the statue of liberty

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight) and also received an upgrade to a grand king for

the gym was also great, never crowded and with all the equipment i needed

the room is very nice and have enough space for our family ( two adults and two kids)

a bar to have a drink after a long day

spacious rooms and comfortable bed. very clean and great facilities including gym and bar.

gym a bit small

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

loved the location and the gym!

the same time with the kids and in this price one can expect at least a sized room

nice gym

easy to book, price not bad for the room we got, liked that there was a laundry room and gym, view not bad

is great and they refill your fridge for free everyday - they also have free wifi along with tea, coffee and cookies

- old and required lot of maintenence , fan in gym and no ac

delicious breakfast in the restaurant

the wifi wasn t that good. kept loosing connection at times.

included breakfast was very nice

the beds were extremely comfortable as was the sofa bed the kids slept on

wifi was not working in my room.

the wifi in the rooms was poor and no breakfast at this price is a scandal

pool said to be heated but it washed, i went with the kids in the morning and it was freezing

we didn t go to the restaurant or bar so we don t have views on them

the staff were very attentive and room service was great

bed was super comfy, the shower was very powerful, great gym, beautiful bar area too

the room was clean, the staff was very accommodating, the room service was quick and attentive.

services that came with the hotel room and the 'all inclusive' amenities for guests - wifi, laundry, dry cleaning, lounge drinks, cookies, sweets

the bar tenders we had there were exceptional. a big thank you to warren!

the breakfast room was cozy and warm, there was always

it's a good ambiance and lot of choices of breakfast.

the staff were so helpful and friendly and there was lots of choice at breakfast

our early check-in and late check out needs were met

and the gym was great, i'm in love with the exercise room

finally, the wifi didn t work so i wasn t able to do something for work

room service was excellent

not recommended for family. bar doesn't open until 5pm.

bar was awesome too

there was also room service charged incorrectly to our account, but this was resolved quickly by the staff

no mini bar in room or snacks. a bit sterile as far as decor and feel i m the lobby.

bathroom very small and difficult to move around, broken window, very noisy ac, not very clean, room service operates only until 10 pm and after that it s impossible to get anything

a little more room to sit at bar area off of lobby would have been nice

the complementary snacks in the mini bar were fabulous

we had a large and comfortable room, the room service and cleanliness of the room was excellent

i also saw a laundry area

n a freezing cold hall ) all the interior is at it's limit and needs an urgent renewal gym out of

location had zero accommodations completely opposite of what the web site said was available the gym was closed the dinning area was closed so there was no breakfast

you will find tablets on floor (when you check in with very young kids)

the gym was closed and also we weren't aware until we arrived

choice of the drinks at the bar was poor, the breakfast was very disappointing, no hot items available and also no choice of

the bar is open all day but the restaurant is only open for breakfast, lunch and dinner

breakfast was great; the cheese selection is phenomenal.

lovely simple breakfast. nice dinning on the deck. amazing morning vibe.

should do a limited buffet bar in the am i think it would be profitable and good for guess, a chance to mingle with others -

om service), and tommy

gym could have looked a little livelier!

the gym is v

t fiji ) to the gym to

no coffee in room but room service was great always timely

room service

the gym could be more extensive

room service and house keeping were also top notch

gym as sub standard and no coffee machine in room

small room. small gym. service was ok.. could be better

the ferry is around 9 usd per person for only one way, our luck was that around the holidays the kids were free, but for a family with kids would cost at least 25 usd one way, so if you add this

the folded sofa for kids was really uncomfortable.

bed location pool & gym staff restaurant

the bar the waiters didn't gave us the right amount of change and were very rude when we asked for our

view from the hotel, nice gym and swimming pool, helpful and friendly staff, spacious and comfortable room and good

wish there was more area in the reception as limited to the sky bar hours with kids

the gym is very good

hotel, with courteous staff, easy parking, nice roof deck for breakfast / cocktails & fabulous gym, great amenities

they were extremely busy and couldn't accommodate any early check in which was difficult as we got in super

the gym is small but has everything you need

slow wifi and no microwave.

bonus is the free gym access to a local gym that had everything you could want for a workout

friend and i booked this place for a little getaway from our kids, all parents need some me time

wifi speed was low, could be better

view, great customer service, clean room, fast wifi, great area