breakfast buffet was great, the property is a beautiful old mansion.

the bar is fun and has games which isn't totally a selling point

the bar wasn't taking cash and the atm was broken

room was very clean and spacious

the front of the building and the lobby was pretty. they gave us early check in

the kitchenette was tiny but serviceable

i love the fact that the property has a swimming pool

clean, quiet, spacious room, bathroom, and kitchenette

very nice staff & pool

had a room with kitchen facilities.

the pool wasn’t heated! lol but it was a great place!

restaurant and bar on site

swimming pool and gym

and the hot tub wasn't working at the time but the indoor pool was super relaxing

restaurant and coin operated laundry on site.

the restaurants & room service

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event the following day

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance parking

the larger tv in the bar area needs updating big time

the breakfast was superb in its quality and

rooms were comfortable and clean. great free breakfast.

accommodations,staff friendly and professional,excellent breakfast

the location was great and free hot breakfast was a huge save!

breakfast was perfect

reserved a room for 2 adults with kids and got a king bed and nothing else

the spa was also very nice

property was nice best part was the spa treatment.

fitness room. location. bar. room.

great for an adult weekend away from the kids

spa was excellent

gerald who ran the breakfast bar was terrific. a very good man indeed.

the breakfast and coffee the next morning. the room was comfortable.

wifi did not work

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

safety bar needed on the shower wall, not just in the tub

little tired. water bottle machine broken in gym.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

nice gym

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for the space

the location of the hotel is great. room service staff was awesome.

charges you an additional $16/night

the lounge, bar and gym. location to restaurants and pharmacy.

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

also we would have liked to know ahead of time that the pool wasn’t available

movie theater, funfuzion, applebees, buffalo wild wings, and plethora of other things like planet fitness are within walking distance

king 1 bedroom layout and kitchen amenities were aligned with my needs

literally given the furthest away room from elevator and denied late check out

gym is small but good life fitness equipment

location is good, there's a supermarket, restaurants, barbershop, stores, starbucks in the walkable distance

breakfast could be improved my kids didn t like pan cake

but, we did order room service, which was fantastic

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

free parking in front of the door

we only had a hour in the pool but it was fun

good location, free parking, ev charger on site.

the hotel was clean and modern. the facilities worked perfectly. the gym was a great bonus.

breakfast was good and location was great

breakfast was great to have on-site and included

they had a wonderful breakfast with lots of choices and a sweet staff to help you

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

the room could use a renovation, but the outdoor pool is all that mattered to the kids

no golf channel on tv

cleanliness, continental breakfast, staff friendliness

breakfast not included despite silver elite ihg membership.

i still prefer a bar of soap for shower and not the lotions

i needed an early check in and they did it !!!!!

i loved the convenience if early check in i had requested.

the bar was nice

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

room was dirty, the carpet was coming up in the room and kids kept tripping on it

try to give my kids a bath and the stopper in the bathtub did not work

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

lot doesn’t have enough space, breakfast was not what we expected but i’m sure is due to covid

ohh and i enjoyed the gym

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the front desk staff, kitchen and maintenance personnel were amazing

large room, very comfortable bed & bedding, fridge in room, continental breakfast

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

had a suite that had a terrace that leads to the pool

rooms are very large and all have a patio that faces the pool

we enjoyed the game room( ping pong table and pool table)

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

the gym facilities where clean and very up to date, and as for breakfast everything was spot on.

perfect bar scene at l'escale

room service were very slow & we used to go downstairs to get things by ourselves

wifi is kind of slow for today's time.

was great - one small request: some protein (eggs, sausage) for breakfast would be good

the outside pool was great

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

and staff made sure our room was directly next to theirs by a door with no steps and easy parking access

parking was

the bar tenders we met were all great

greeting at check in was excellent. bar staff very friendly and engaging.

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

the pool area is nice

red door spa waiting end of day and bar great with 2 different kind of

would have liked a wet bar in the room and/or a small refrigerator

better-than-average hot breakfast

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

aff changed shower/bath control instead, which was not broken) this was a

their was no breakfast due to covid

everything was fine. nice friendly staff. restaurant and bar close by . great location .

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

location, free parking

clean, comfortable, quiet, good breakfast.

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been that way for awhile

breakfast was decent

so clean! amazing breakfast. such a cute area.

breakfast was great

breakfast was good. location was excellent. staff was helpful.

gratis and very nice breakfast buffet w fritattas and sausages as well as fruit n cereals

the breakfast part should of much better choice like years gone by.

the spa bath

the most important thing is, this is not a place where you stay with your family and kids

spa tube not working

breakfast was a plus and the staff was excellent!

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything was great

ample parking, handicap parking close

great lobby, nice gym and pool.

they have a convenient grab and go snack and coffee bar in the lobby

no room service

excellent accommodations! breakfast bar was delish! everyone was very friendly.

breakfast was fresh and plentiful

the kitchen comes full equipped with

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

grounds were dirty, gym equipment needs repair or maintenance or updating

breakfast has not been requested.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the fitness center never had more than one person in it but we saw it and the pool in use

didn t use any amenities like the pool or gym

very nice staff, breakfast and the room

continental breakfast

pull out style bed was very nice for the kids

would have preferred better breakfast options

our kids were hoping for pancakes or waffles

breakfast amazing. betsy at breakfast bar is super helpful

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

the room was very spacious and the complimentary breakfast was the best i’ve ever had.

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

the water pressure is amazing and the morning breakfast was a free surprise

parking was plentiful good central

she addressed us passively-aggressively and accused one of my kids of stealing candy

friendly front desk kate nice location easy parking.

could use more parking spaces

the bar tender is great

very comfortable bed and bathroom was spa like

complimentary parking and free wifi

room service was awesome and was very prompt

the staff were incredibly accommodating, the rooms were excellent, pool was lovely

i cannot wait for my spa appointment this afternoon

breakfast was fresh

when the kids are with me they like it because they can swim

very clean, nice pool, nice staff & supermarket close by

staff was great, rooms are very nice, and breakfast was good.

timing of breakfast should be extended due to kids

continental breakfast not much to offer.

thank you for breakfast too

breakfast could be better

breakfast available in the morning is the best

they have laundry facilities & location is good.

the breakfast was grab and go very limited​

she did great job for an early check in

breakfast is not buffet as usual, but the hotel offers some snacks

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

wifi works well even for streaming

the rooms were good, so was the gym

hotel was vlean and elegant. pool was lovely. staff were friendly and helpful. we will be back.

the tv is huge and high quality. food from room service was amazing! we truly enjoyed our stay!

the pool and whirlpool were a hit with my kids

keep telling them that they need a couple more weight resistance machines in their small gym instead of the bar bells only

beautiful gym!

no room service

gym and pool facilities were good and utilized during our stay

elevators, water stains and chipping ceiling paint from a history of roof leaks, cleanliness of gym and pool areas), conference and events were at full tilt during my stay but staffing at the

kitchen staff very courteous friendly and helpful

the bed was comfortable. good internet connection. empty gym.

limited bar service

staff is wonderful but most of all the complimentary breakfast was exemplary

breakfast is very good as well

it was dark, dingy, dungeon like, kids screaming in the halls, no staff to police it

they gave me a king room as i requested and also allowed for late check out which i greatly

room service was disappointing, seemed more like we received a door dash order and took much

no slippers and no robes available. juste one bar of soap available for hands and body

room service order was completely wrong for breakfast

they have a 24hr laundry room

early check in and very nice check in girl.

to notifying the front desk for room service

the bar besides it.

super clean, great room service and super comfortable beds

only bagels were served at breakfast, no toast/bread option available

everything! breakfast is amazing, really clean and the staff is excellent !!

nice breakfast served by another excellent staff member

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

clean and the breakfast was great

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

in the corredor with kids and people talking late night , dog barking and kids running in

room service was fast and the food was good but there were many added fees

staff is very professional and friendly, the rooms are very clean and the swimming pool is a nice touch

location restaurant and on-site bar were excellent clean comfortable room staff was

rooms were clean and their gym had good equipments

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for two adult's and three children as i had to wash everything we came with for three

upset the pool wasn’t open, whole reason we booked there

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

free parking

parking was a bit of a challenge especially at night!

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

parking difficult with laundry patrons taking many spaces

our room was very clean, comfortable beds, good breakfast, quiet

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

complimentary breakfast was terrific

clean room and bedding good hot and cold breakfast selection

very convenient to my son's apartment in stamford; love the breakfast.

loved the pool, our kids loved the pool because it goes from indoors to out doors

the room service was wonderful nice and hot and fresh

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

room service was very courteous and so was the server who brought our food

loved the pool, our kids loved the pool because it goes from indoors to out doors

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

the gym and small shops in the area compliment the hotel's amenities

unfortunately the gym was down 2 treadmills during our stay

good gym

very poor wifi connection

great location and pool was awesome!

the swimming pool and gym were a great addition.

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

really liked the gym and the bathroom

breakfast at your location

amazing beds, super clean rooms, luxurious bathrooms, lovely staff, and hot breakfast included

amazing rooms , lobby, staff , and breakfast!

the bathroom and kitchen were clean but not well maintained

no pool or fitness center on site. no free on site parking.

the restaurant has a wonderful bar and the food was excellent

in the mini-bar, they had forgotten to stock it

pool and gym are extremely small and not well equipped

pool a little small

pool was small but well kept. same goes for the gym was very clean but small

the gym, and how spacious the rooms are.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

rooms, breakfast, proximity to the metro was really good. staff friendly and helpful.

very very nice hotel and staff. hate we had to miss breakfast

10/10 stay food to try lucky chen (the shuttle driver told me about this place it was amazing and directly next to hotel

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

the free shuttle to the airport.

location and gym

separately for laundry and the gym isn’t well stocked very barebones

very nice new hotel with a shuttle to laguardia.

location was great. apartment was large with full kitchen.

breakfast was ok

there was a laundry in the building

my room was spacious, i liked the kitchenette and living was separated.

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

all the bar servant's are great overall everyone is very friendly and professional

bed was too soft, there was a stiff charge for early check in even when room was available, and the distance from the train station is a challenge

no room service.

they had a gym and indoor pool

the pool and gym were great too

the next day i asked for a breakfast item on the menu, they did not have it either

cleanliness, friendly staff, yummy breakfast

they should not advertise a bar because you could only get beer or wine

there is a gym and outdoor patio to view nyc skyline

no restaurant or bar except coffee bar until 10

the hotel needs updating with decor, and gym equipment is archaic

hotel has a lot of old-world charm with all the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a central location

they accommodated my early check in too

breakfast is mostly fast food, carbs and sugar

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much