clean rooms staff friendly close to pool and beach will come back

it had a full size fridge, and kitchenette

it lacked a large garbage can in the kitchen area.

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

nice breakfast included

room was very clean and spacious

lot of teenage kids running around the property with no supervision

the free continental breakfast was good

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest and tranquility

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

everything! the staff, the cleanness , the food and the pool which was so clean and refreshing!

ol in

but, we did order room service, which was fantastic

pool and hot tub were out of service and we were very disappointed about that

location was perfect. breakfast meal was good. bar was also very nice.

he started to mention the amenities such as the bar and restaurant and their times to open and close

the hotel has a resturant, snack place, gym and pool

and the hot tub wasn't working at the time but the indoor pool was super relaxing

gym seems like an afterthought, hidden away down a flight of stairs, and very limited

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

the gym area is not that good

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

than the annoying mix up on our reservation: the room was not very clean, the waste basket in the kitchenette was tiny and not suited for kitchen waste so there were flies everywhere

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

were so pleased with everyone and everything - even the parking area

room was comfortable. staff were cordial. room rate included breakfast.

fitness center did not feel like a safe environment

i made use of room service for a late supper which was fine, but i was disappointed with the choices

kids totally love the fact we can finally use the swimming pool

great for an adult weekend away from the kids

spa was excellent

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the bar and restaurant are cute and lovely

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

breakfast was perfect

the location was great and free hot breakfast was a huge save!

rooms were comfortable and clean. great free breakfast.

reserved a room for 2 adults with kids and got a king bed and nothing else

breakfast was a typical hotel breakfast

so clean! amazing breakfast. such a cute area.

breakfast was decent

the breakfast was great and there were tons of options.

gratis and very nice breakfast buffet w fritattas and sausages as well as fruit n cereals

they also have a pool

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

seemed a little ghetto in the parking lot, people were outside doing lawd knows what and standing by the doors smoking

is perfect wifi works well good water pressure in the shower

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food at the hotel

large ,clean,well appointed rooms. friendly staff - nice breakfast-

pool, gym, business center, etc

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

they offered local breakfast ideas when we asked for suggestions

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

it’s expensive, the pool is dirty and the laundry room

kitchen area was tired and let down the overall impression of the room, but was not an issue

the cleanliness, the kitchen area. nice size room

good location, free parking, ev charger on site.

i loved the fact that we were required to reserve the pool, and just our party had use of the pool for the duration

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

wish there was free breakfast, cups in gym area, and free parking.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i loved the small gym it was good to use some equipment again

breakfast was not included so we skipped it. i thought it was included

i needed an early check in and they did it !!!!!

the bar was nice

breakfast has not been requested.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

had breakfast at restaurant on last day, food was good not great

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the indoor pool

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

the bar tender is great

staying here it's got everything we need my kids always enjoy the pool

didn't go to swimming pool

staying here it's got everything we need my kids always enjoy the pool

late check out and very clean!

one of the kitchen staff members went out of their way to help my husband pack breakfast in some containers,

rooms were very clean, kitchen very spacious

room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was clogged so badly that it filled all the way to the top by the time she was done with

might just say that the kitchen was excellent though there was no fumes extractor

large room, very comfortable bed & bedding, fridge in room, continental breakfast

kitchen staff was rude and full of attitude

pool and gym closed

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

the lobby and kitchen area were very clean, the staff was friendly, great location

pool closes early.

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

the lobby was beautiful, the pool as well

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

the pool table and ping pong table in the game room were a lot of fun for our group

was bad: low-value cereals & pastries; choice of tea bags very limited, artificial orange juice gym place is small with very limited number of sport equipment

$100 a night incidentals, no microwaves, no fridge, tight parking lot, the breakfast could ve have been better but i ll give them the benefit of the

the spa is great too

nothing much, really. the location is nice. the free parking is good to have.

price for room service very high

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

early check in time due to early arrival

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

the breakfast and coffee the next morning. the room was comfortable.

installations indoor pool

they were willing to let us do a late check out- and then fit us in for another night last minute

excellent room and the room service was outstanding

we had room service for breakfast

well except for the screaming kids running up and down the halls all hours of the night and their parents shouting at them

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the gym was a little small

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

and the b inherit pool & jacuzzi was our favourite part

the pool was closed due to covid but that's ok... very quiet

really miss room service

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything was great

they have a convenient grab and go snack and coffee bar in the lobby

is water available in the lobby, but no continental breakfast or coffee/tea service

the location of the hotel is great. room service staff was awesome.

the lounge, bar and gym. location to restaurants and pharmacy.

breakfast was only served on weekends, which seemed strange

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

late check out, and what i loved the most was that they stored our bags for us even after check out

pool is outdoor on 10th floor

the pool

did not have breakfast

big, comfortable and have a very good kitchen accessories

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

every thing. close to the lirr--- good parking, doorman service...quiet room....

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

was great, the bar man, german, was an excellent chap

music in the bar area was great

breakfast was great! outdoor bar was fun!!!

st steps from out suite,) clean and inviting, and the room is fantastic

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

it is 2017. the wifi should work.

the staff were incredibly accommodating, the rooms were excellent, pool was lovely

staff was amazing from check in to check out the pool was refreshing and the facility was clean they had staff every floor cleaning they wore

wifi signal on the 5th floor was -90 to -80 dbm

room service was good and staff demonstrated attention to details

room service was descent

bar closed for a private party so i was left with only room service

more breakfast

breakfast could be better

breakfast available in the morning is the best

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

they have laundry facilities & location is good.

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

wifi works well even for streaming

they have a gym, but the pool is small, impossible for anyone but a child to do laps.

pool was overrun with 15 kids at a birthday party

half of the ocassions we could not get our breakfast items right or on time as per-schedule

the staff was great, as well as the bed and food from room service.

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

spa too expensive

there was even a spa and a transport agency within hotel premises

room service was very courteous and so was the server who brought our food

i love the outdoor seating area during breakfast

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

convenient location. easy parking. good breakfast. many options.

complimentary breakfast was terrific

breakfast internet free and people very nice sweet shop laundry and restaurant very

and also complimentary breakfast

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location,

the bathroom and kitchen were clean but not well maintained

love the kitchenette, and the fridge

the kitchen supplies included thoughtful and useful touches and was nicer than usual

the hot tub and pool were fabulous! good restaurant.

there was a dirty washcloth in tub and an open bar of soap

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

the gym could be a little better. limited space and equipment.

the pool had no clean towels. the bed is too soft. there was no hbo channel.

pool was under construction

nice desk staff. clean hotel. gym and pool are good

needs sanitizer and wipes in gym

it would have been great if there was a room service option or if the bar served food earlier

it says they have a swimming pool, the swimming pool on site was closed

don’t go down for the complimentary breakfast, but my husband does, and he doesn’t like it

gym needs improvement and they badly need to improve upon breakfast

was simple, but great when you wake up with hungry kids

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

they accommodated my early check in too

and the kitchen was a big plus

and i enjoyed the breakfast assortment

there was nothing i didn't like. the kids missed an indoor pool.

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

was filthy and outdoor pool remains closed (receptionist could not explain why, given the indoor gym is open)

very good free breakfast.

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

breakfast every day was excellent, with scrambled eggs, potatoes, meat, waffles, cold and hot

better-than-average hot breakfast

the rooms are small. so with kids withus it was little difficult to move around.

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

just the food for the continental breakfast could you some upgrading.

parking wasn't available at times

great breakfast, room accommodations and amenities

the staff were very friendly and the free breakfast was absolutely amazing.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast good. people be bad

the continental breakfast was very nice

nice, clean, new hotel with anindoor pool and jacuzzi.

the coffee was great and always available. breakfast was mediocre but that was expected.

they serve a small breakfast in the morning, consisting of cereal, toast, bagels, and waffles

the free wifi is a great option offered.

spa bath was really amazing everything was clean the bed was very comfortable first time i have

fresh waffles at breakfast!

wifi was spotty. please work on this!

the food at the bar bistro was just average.

gym is

bar is great friendly and always professional to include: hotel employees always very accommodating

excellent gym

room was nice and the bar area was a nice little thing to do to get out of the room for a

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

that the pool/sauna area was empty

clean. incredible breakfast and customer service from the fritz desk to all workers.,

affordable, great breakfast in a clean and comfortable seating area

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

everything the breakfast the room was clean it was amazing i never stay in the place like that

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

the breakfast part should of much better choice like years gone by.

breakfast was a plus and the staff was excellent!

the breakfast was good. the service was good

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

our kids were hoping for pancakes or waffles

i will not be going back to this hotel when i have kids

don’t clean up around the mom's with small kids

the breakfast hours should be extend to 10am. not 9am.

the only thing i was not happy about, was the bar was not open

breakfast amazing. betsy at breakfast bar is super helpful

gym

the water pressure is amazing and the morning breakfast was a free surprise

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially helpful for families with kid

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

we love this place. our kids have a great time at the pool. the staff is always friendly.

enjoyed having a light dinner and drink at the bar with nice service and friendly staff

was no room service due to covid-19, but that is not the hotels fault

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

the gym was small and under equiped.

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

the bar staff who gave me milk for my coffee in the room, thanks

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

the swimming pool and gym were a great addition.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the breakfast

the breakfast is a little basic but i had a kitchenette so didn’t need it.

breakfast is not buffet as usual, but the hotel offers some snacks

the breakfast was grab and go very limited​

they have a 24hr laundry room

to notifying the front desk for room service

super clean, great room service and super comfortable beds

like the gym- clean and sufficient equipment to get a good body workout

there is no room service unless you request a day before the actual service

the gym was available for free

clean. conveniently located. great breakfast. quiet.

only bagels were served at breakfast, no toast/bread option available

the complimentary breakfast was delicious

everything! breakfast is amazing, really clean and the staff is excellent !!

location was great. apartment was large with full kitchen.

some equipment in kitchen old.

my room was spacious, i liked the kitchenette and living was separated.

breakfast was ok

no sponge provided in kitchenette

convenience of the location, because of were i was able to park my 18 wheeler

breakfast was good but i miss the rolls and donuts we had last time we stayed.

the room is very clean, the breakfast is perfect, and the pool warm and cozy

the gym., because i really i wanted to exercise but it was only 14 up

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

the pool. the staff

staff was friendly and facilities like gym , 24 hour coffee machine was helpful

close to allot of stuff laundry rite next door best buffet a block away

how do you not have towels in the room when a laundry facility is connected to the hotel

but there is a laundry mat next door so parking can be challenging

i noticed some people said parking was tight but this is only the case if you choose to park at the front of the hotel