the pool spacious room my room heat was broken they immediately reroomed me it was great

room was dirty, the carpet was coming up in the room and kids kept tripping on it

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

i always love my breakfast , the pool and hot tub so close to many activities

was very friendly, the room was big enough for me and 3 kids

pool closes early.

big rooms. nice, spacious pool.

had a suite that had a terrace that leads to the pool

we enjoyed the game room( ping pong table and pool table)

the lobby was beautiful, the pool as well

breakfast not included despite silver elite ihg membership.

it is very clean and the food is tasty, especially the breakfast.

i needed an early check in and they did it !!!!!

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

breakfast but not varied; it might be an idea just to add/replace one or two items per day

there was room service but i do understand due to covid you couldn't do it

oh, and the gym was not what i would have expected from such a large hotel

no room service

the parking area was full and it was difficult to find parking close to the main entrance.

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

the breakfast was enjoyable with plenty of options

kitchen ran out of breakfast. i got there in the last hour.

kitchen staff was not very friendly and hard to locate

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

pool and gym closed

having access to a full size refrigerator and kitchen made me feel like i was home

kitchen could have additional equipment even just for simple cooking, such as a colander, small

i loved the pool, breakfast and great customer service.

it include a kitchen and seating room

it’s expensive, the pool is dirty and the laundry room

the spa was also very nice

great for an adult weekend away from the kids

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

(drinks were amazing) we are looking forward to visiting again and using the spa services

kids totally love the fact we can finally use the swimming pool

the spa worked with us to the fullest to get us ready

the valet parking was easy and super friendly

bit small) and the gym is a bonus

greeting at check in was excellent. bar staff very friendly and engaging.

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

a lot of parking space, clean room, comfortable bed

restaurant was closed. no 24 hour room service. no refrigerator in room.

service from front desk and room service

the larger tv in the bar area needs updating big time

room was comfortable. staff were cordial. room rate included breakfast.

convenience of the location, because of were i was able to park my 18 wheeler

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

accommodations,staff friendly and professional,excellent breakfast

reserved a room for 2 adults with kids and got a king bed and nothing else

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

breakfast was perfect

swimming pool and gym

staff was friendly, bar was nice and it was very clean

hotel is beautiful. the pool was clean, close to the beach.

the hotel has a resturant, snack place, gym and pool

dinner - breakfast excellent service amenities pool pleasantly furnished

my kids hurt themselves on the bed several times

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

coffee maker in room, microwave and fridge are a must when traveling with five kids

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the gym is very small and seems scary

cookies at check in were a big win with the kids

the rooms and the breakfast area are so clean

the breakfast was extremely well done and delicious with a very nice variety

the staff, location, breakfast, parking

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

everything. especially the breakfast

the shuttle driver was very nice and drove us into town to eat

clean and airport shuttle and walking distance restaurants

staff very helpful. room was clean. breakfast options were good.

breakfast was very. nice to have shuttle service to jfk

full course dinner and breakfast complimentary shuttle and beautiful courtyard

breakfast and dinner though i didn't have the dinner

was no stove for short stay and on the website it says fully equipped kitchen other than that is was very

location is good, there's a supermarket, restaurants, barbershop, stores, starbucks in the walkable distance

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

the location the room was beautiful and parking convenient

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

like the fact the hotel had a restaurant room service and also a pool it was very clean and

room service was very good

nice outdoor swimming pool

helpful staff. excellent breakfast.

breakfast was really on the downside bed size was small

it was clean, the staff and breakfast.

clean, and recently renovated room with a kitchenette

breakfast was very good

there are clear social distance boundaries in place even at the bar and restaurant seating area

have

everyone from the check-in receptionist to the bartender

lots of parking... nice facilities

the bar tender is great

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

didn t use any amenities like the pool or gym

breakfast has not been requested.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

parking and the restaurant bar was horrible

no coke machines on property, had to use wet bar in room.

pool for my kids

i was sorry to realize the deterioration in the room service, cleanliness

gerald who ran the breakfast bar was terrific. a very good man indeed.

the pool was out of service

timing of breakfast should be extended due to kids

very clean, nice pool, nice staff & supermarket close by

pool could be a bit warmer and the hot tub a bit cooler

beds were very comfortable and i loved having a kitchen to work out of with my family

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the gym was a little small

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

safety bar needed on the shower wall, not just in the tub

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

breakfast good. people be bad

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast was great

the continental breakfast was very nice

breakfast not stocked or replenished well.

had a good breakfast avail

the room is very clean, the breakfast is perfect, and the pool warm and cozy

was nice and it was very cleanunfortunately it wasn’t advertised at the pool was closed the gym was closed and there was no hot breakfast those are the reasons that i booked the

to breakfast early; took most of the hot food, then went back to the room and screamed at the kids for not being there

very clean property. staff was friendly. outstanding breakfast with lots of healthy options.

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

hotel employees at the bar front desk and the team at the front desk

the food at the bar bistro was just average.

the room service lady is especially lovely.

well except for the screaming kids running up and down the halls all hours of the night and their parents shouting at them

indoor pool

quite a few kids running around uncontrollably

was not tucked into a separate area, it s

the rooms are small. so with kids withus it was little difficult to move around.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

actually thought the hotel was clean and neat, but its good when you travel without kids

great for kids

great for kids

parking wasn't available at times

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

clean, comfortable, quiet, good breakfast.

location and parking

the staff was incredibly helpful, breakfast buffet was great

the bar is fun and has games which isn't totally a selling point

an hour in the pool with kids for towels

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

bar and restaurant are on the third floor attic space with no elevator and limited choices for

early check in , room makeup timely, cleanliness is top notch

early check in and very nice check in girl.

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

to notifying the front desk for room service

there is no room service unless you request a day before the actual service

only bagels were served at breakfast, no toast/bread option available

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

room and breakfast

everything! breakfast is amazing, really clean and the staff is excellent !!

very convenience and breakfast,

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

the breakfast need to have more selection

the shuttle service was fast and super nice

shuttle service on time

i have two very small kids, it's cold outside, we're waiting in the street where they told us

pool closed early due to an event kids crying and dogs barking on our floor

location beach property with boardwalk in long beach with hotel amenities, bar, restaurant and pool

is no gym and no indoor pool

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

pool was little bit cold but refreshing for kids to play in

could’ve provided more basic dish needs for the kitchenette so we didn’t have to buy items as they were very limited and not

nice clean pool and we grilled sausages from nearby italian grocery store

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

kitchen had years of grease, pans were broken

convenient shuttle, decent breakfast, friendly staff, clean rooms and comfortable beds

market was pretty bare bones, and online ordered room service food was mediocre at best...

love the double bed esp when traveling with kids. spacious room. amenities ****

room service is from a online service that didn t work

shuttle to and from the airport, free breakfast, free coffee ud83dude01comfy beds, late check out, friendly helpful staff

a very quick layover, so i really didn't stay long enough to observe any negatives, except: the shuttle lettering should glow in the dark to make it easy to identify, and the shuttle schedule

breakfast was excellent, there was very little else that could have been included

was perfect, sparkling clean, new furnishings, great shower, kitchenette, large bed

good to have a kitchen area in the room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

we had a very late check in so he gave us a late check out

waterpark/ activity for kids

location to airport & shuttle service a plus

hallways, gym equipment, elevator and rooms (especially the shower/bathroom) needs a complete upgrade

my kids were so exhausted that they were willing to just sleep on the floor at this point

breakfast was a typical hotel breakfast

breakfast was good. location was excellent. staff was helpful.

breakfast was decent

in addition, the breakfast was plentiful and delicious

so clean! amazing breakfast. such a cute area.

no breakfast.

the breakfast is a little basic but i had a kitchenette so didn’t need it.

more varieties of breakfast

she did great job for an early check in

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked staff a question they had

we did our laundry at the hotel, very reasonable for both the washer and dryer

10/10 stay food to try lucky chen (the shuttle driver told me about this place it was amazing and directly next to hotel

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front