i loved the pool, breakfast and great customer service.

kitchen area was tired and let down the overall impression of the room, but was not an issue

the free breakfast was delicious, especially the eggs and sausage.

the room set up and breakfast was great

bed confortable, studio space nicely organized, kitchen ok, breakfast very good

large room, very comfortable bed & bedding, fridge in room, continental breakfast

staff and also if available they will give late check out.

kitchen staff was rude and full of attitude

gym equipment

clean and comfy bed nice breakfast

breakfast- n/a location great

i was a bridesmaid and was not provided any early check in, not even 30 min early

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

breakfast was not included so we skipped it. i thought it was included

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

big rooms. nice, spacious pool.

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

room was dirty, the carpet was coming up in the room and kids kept tripping on it

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

soiled mattress, small gym, no continental breakfast & dirty elevators

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early

even the parking attendants where super friendly and helpful

would have liked a wet bar in the room and/or a small refrigerator

the spa was great and the late

was great, the bar man, german, was an excellent chap

and the b inherit pool & jacuzzi was our favourite part

room service took a long time to answer and the food was so-so

no room service.

there was room service but i do understand due to covid you couldn't do it

i loved that there was a gym and swimming pool

spa was excellent

great spot for girls night with dinner, bar and spa

hotel & spa has become my home away from home

kids totally love the fact we can finally use the swimming pool

fitness room. location. bar. room.

a lot of parking space, clean room, comfortable bed

restaurant was closed. no 24 hour room service. no refrigerator in room.

service from front desk and room service

the larger tv in the bar area needs updating big time

room was comfortable. staff were cordial. room rate included breakfast.

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

accommodations,staff friendly and professional,excellent breakfast

reserved a room for 2 adults with kids and got a king bed and nothing else

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

breakfast was perfect

swimming pool and gym

staff was friendly, bar was nice and it was very clean

hotel is beautiful. the pool was clean, close to the beach.

the hotel has a resturant, snack place, gym and pool

dinner - breakfast excellent service amenities pool pleasantly furnished

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

wifi had some issues but this was later sorted.

gerald who ran the breakfast bar was terrific. a very good man indeed.

wifi did not work

breakfast was great

loved the lobby and bar area, had lots of options

there is no gym and the breakfast included is really poor

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

check in was very easy. breakfast was good. all employees were polite.

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

swimming pool closes way too early, my kids were very upset

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

great room, great to stay with kids, and breakfast excellent

the breakfast was extremely well done and delicious with a very nice variety

the rooms and the breakfast area are so clean

the price for breakfast included, the beautiful and clean room was fair

selection for breakfast was great

it’s great they have a shuttle to jfk

everything. especially the breakfast

breakfast was very. nice to have shuttle service to jfk

good location and clean room. breakfast was actually better than expected

adequate towels airport shuttle was probably the best kept secret of the hotel

convenience of the location, because of were i was able to park my 18 wheeler

the rooms are small. so with kids withus it was little difficult to move around.

everything was fine. nice friendly staff. restaurant and bar close by . great location .

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

to upstairs parking was tight and not easy to negotiate

tha staff was awesome . breakfast was delicious

clean, comfortable, quiet, good breakfast.

location and parking

friendly staff, rooms were clean, good breakfast

parking lot was very tight

breakfast could be improved my kids didn t like pan cake

enter toilet height and parking.

also, we ordered room service

loved everyone in the kitchen and wait staff

the parking !

is perfect wifi works well good water pressure in the shower

in the parking lot could have been cleaned better

seemed a little ghetto in the parking lot, people were outside doing lawd knows what and standing by the doors smoking

room service was very good

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

gym seems like an afterthought, hidden away down a flight of stairs, and very limited

a room with 2 queen beds and kitchenette, was shown a room with two twins and no kitchenette

the gym was closed

no parking lot, it was mud and the gym was closed. beds were very comfortable, ac was great.

the kitchen is not well equipped there is nothing to cook the stove does not work well

like the gym- clean and sufficient equipment to get a good body workout

to notifying the front desk for room service

they have a 24hr laundry room

there is no room service unless you request a day before the actual service

bar barely had alcohol and closed very

the gym was available for free

room and breakfast

the complimentary breakfast was delicious

very convenience and breakfast,

clean and the breakfast was great

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

the front of the building and the lobby was pretty. they gave us early check in

the bar wasn't taking cash and the atm was broken

bar and restaurant are on the third floor attic space with no elevator and limited choices for

pub only open thursday-saturday excellent breakfast/ coffee beautiful

she addressed us passively-aggressively and accused one of my kids of stealing candy

parking was plentiful good central

my kids room above us, the shower didn’t drain, and our toilet overflowed/ backed up and flooded the

cable was not working after the room service

staying here it's got everything we need my kids always enjoy the pool

didn t use any amenities like the pool or gym

the indoor pool

had breakfast at restaurant on last day, food was good not great

breakfast has not been requested.

the breakfast was yummy.

breakfast was delicious

loved the location. spacious rooms, yummy breakfast and a good gym.

pool, outdoor patio with tables and chairs, kitchen was great, rooms were clean

timing of breakfast should be extended due to kids

breakfast was fresh

a shuttle bus which was great but did have to call and chase it a few times as he just drove off

the breakfast was just breads, pastries, and cereal.

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to keep

one microwave, located on 1st floor in the laundry room

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

the coffee was great and always available. breakfast was mediocre but that was expected.

the breakfast was incredible value

the continental breakfast was very nice

wasn't crazy about breakfast. wife thought it was fine.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

the staff was extremely friendly and helpful . the breakfast was good..

i went in to the pool for a swim and even that experience was great

add a second coffee maker in the breakfast area.

to breakfast early; took most of the hot food, then went back to the room and screamed at the kids for not being there

is neat and clean, friendly staff, breakfast is great, ample channels to watch on tv, comfy beds, convenient free parking

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

hotel employees at the bar front desk and the team at the front desk

gym is

room was nice and the bar area was a nice little thing to do to get out of the room for a

the food at the bar bistro was just average.

the pool was ok ,but ambient when we get out the water was a little cold .

room service order was completely wrong for breakfast

excellent room and the room service was outstanding

rtender) was fantastic

christine in the bar

the gym is bigger than it looks in the pictures, its nice with towels and water provided

the wifi was working so perfectly

nice and fluffy bed, air-conditioning, free coffee/ hot chocolate all day, a small 24-hour gym, free wi-fi

love the double bed esp when traveling with kids. spacious room. amenities ****

we received late check out to 2pm on request for our brief 5 hour stay at the property

the shuttle service from-to the airport was efficient

the room had a small kitchen, which was nice and clean and had toiletries

practical hotel with laundry room in the basement and kitchenette in each room

the breakfast had a great variety and replenished, kept fresh and very

shuttle availability and helpful driver

convenient and reliable shuttle to and from the airport was a welcome amenity after travelling for so long

room had bed bugs, my kids got bite up i got bite up

the shuttle bus worked well which was the prime reason for choosing the hotel

had asked for rooms together as we were traveling with our 4 kids

gym was good. female steam room broken though.

staff is very pleasant. laundry room is very nice.

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

no breakfast.

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

more varieties of breakfast

excellent breakfast! good selection. even the coffee was good. very friendly staff.

(it wasn’t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and the reviews were so good i took the risk

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

the change machine in the laundry room did not work

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

very friendly staff and beautifully appointed. gym and pool very nice.

no bar or food!!!!

very nice new hotel with a shuttle to laguardia.

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

comfortable beds, staff was helpful, free shuttle service to/from airport, 2 miles from chase

included breakfast and shuttle service to airport

khan (gm) kitchen worker anisur, karim everybody was nice

poor quality linens - very rough no in house restaurant nor room service

love the breakfast choices!

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a shuttle and theirs

is a friendly, family facility, the pool very good clean area.

i love the fact that the property has a swimming pool

nice clean pool and we grilled sausages from nearby italian grocery store

kitchen had years of grease, pans were broken

it lacked a large garbage can in the kitchen area.

lack of breakfast

accommodates late check out for free

restaurant and bar facility closed on a sunday

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

better breakfast menu

nice size gym

pool and spa very nice

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

not find room service menu

would have been nice if they offered a shuttle service to citi field for the concert