clean, location, room service, restaurant in the building, parking, kind staff

no room service on sunday mornings

breakfast was a treat (i may just drop by every day

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn’t included with the price i paid for the room, if i wanted breakfast it was à la

the larger tv in the bar area needs updating big time

the pool wasn’t heated! lol but it was a great place!

restaurant and bar on site

swimming pool and gym

and the hot tub wasn't working at the time but the indoor pool was super relaxing

restaurant and coin operated laundry on site.

the location was great and free hot breakfast was a huge save!

accommodations,staff friendly and professional,excellent breakfast

breakfast was good in the morning

kids noisily running around in halls at all hours

the breakfast ended at 9:30am a bit too early

broken equipment in the gym no shower in the pool area. no jacuzzi

property has everything included, no hidden extras: pool, gym, daily breakfast and roomy rooms that have cooking facilities and lounge area as well as

though breakfast was included- i think the cereal seemed a little stale

unable to use the jacuzzi or pool at the time of my stay

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

glad breakfast was included especially saturday

breakfast was great

no coke machines on property, had to use wet bar in room.

parking and the restaurant bar was horrible

wifi was weak. one of the valets was quite rude - demanding a tip.

safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the gym was a little small

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i didn't have breakfast because i had other meal plans that morning.

breakfast- n/a location great

breakfast was not included so we skipped it. i thought it was included

breakfast but not varied; it might be an idea just to add/replace one or two items per day

clean and comfy bed nice breakfast

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

kitchen staff was rude and full of attitude

the lobby and kitchen area were very clean, the staff was friendly, great location

property was nice best part was the spa treatment.

the bar staff were amazing !

kids totally love the fact we can finally use the swimming pool

hotel & spa has become my home away from home

the spa was also very nice

there is a modest pool and gym, which is nothing fancy but not bad

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

i always love my breakfast , the pool and hot tub so close to many activities

there's not much to do in the hotel when you have kids.

had a suite that had a terrace that leads to the pool

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

we enjoyed the game room( ping pong table and pool table)

the lobby was beautiful, the pool as well

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

the swimming pool is super small compared to the size of the hotel and so is the gym

there was also plenty of parking for my car

a place to rest, recharge, and got the gym

music in the bar area was great

the bar and restaurant closes early

they also did a buffet breakfast with a roaring fireplace

nice breakfast included

the front of the building and the lobby was pretty. they gave us early check in

lot of teenage kids running around the property with no supervision

room was very clean and spacious

the gym is average and good enough to do normal training

ample parking, handicap parking close

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

room service was prompt, the room was clean, there were plenty of towels.

ench toast was dry - considering

breakfast every day was excellent, with scrambled eggs, potatoes, meat, waffles, cold and hot

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great for kids

better-than-average hot breakfast

the complementary breakfast was very good

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

there was free wifi

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been that way for awhile

lady at check in was very helpful and accommodating to my early check in need

it had a full size fridge, and kitchenette

the kitchenette was tiny but serviceable

clean rooms staff friendly close to pool and beach will come back

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

the property, rooms need some updating and parking was tight but overall i will give it a nine out of ten

then despite the fact that kids were allowed to jump in the pool all day

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest and tranquility

the shuttle service was extremely useful and the complimentary dinner on weekdays was an added bonus

complimentary breakfast and full dinner buffets

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

the gym was clean and efficient

super clean, great room service and super comfortable beds

like the gym- clean and sufficient equipment to get a good body workout

there is no room service unless you request a day before the actual service

only bagels were served at breakfast, no toast/bread option available

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

nice breakfast served by another excellent staff member

very convenience and breakfast,

room and breakfast

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

not too much variety of breakfast food

is hard to find on long island and the room is a mini suite with a pull out couch and a mini kitchen with all cooking equipment and their free breakfast is fantastic

breakfast was really on the downside bed size was small

the kitchen is not well equipped there is nothing to cook the stove does not work well

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

the room and the pool location

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

new bedding. updated room. nice staff. allowed late check out.

more varieties of breakfast

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the breakfast was grab and go very limited​

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

staff is very pleasant. laundry room is very nice.

shuttle driver did not provide me with a safe experience

we did our laundry at the hotel, very reasonable for both the washer and dryer

the gym, and how spacious the rooms are.

we used the shuttle service to the airport and they were kind because we could lock our luggage until the time

the free shuttle to and from lga is also a fabulous perk

very friendly staff and beautifully appointed. gym and pool very nice.

location and gym

the gym was closed.

absence of a bar and seems under staffed

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

the staff, location, breakfast, parking

the breakfast was extremely well done and delicious with a very nice variety

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

great room, great to stay with kids, and breakfast excellent

breakfast of just ok, and location was great.

only elevator located outside our room despite request for a room far from the elevators and an early check in

meanwhile i heard doors slamming all night, kids running around

my kids hurt themselves on the bed several times

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

need nicer towels or use better smelling laundry detergent

they should not advertise a bar because you could only get beer or wine

didn't have breakfast.

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

bar was closed and the breakfast was bite sized frozen then microwaved food

lack of breakfast

little kitchen with microwave and fridge

great staff and loved the breakfast

breakfast in the morning was basic but perfect for what i needed

late check out, and what i loved the most was that they stored our bags for us even after check out

pool

didn't stay for breakfast

it’s great they have a shuttle to jfk

clean and airport shuttle and walking distance restaurants

airport shuttle, clean and comfortable bed

i wish they advertised their free shuttle service

we had to leave before the complimentary breakfast - so no review for that

rooftop bar was very nice but the outside couch i sat on was very dirty including long strands of dark hair

love the breakfast choices!

location and the bar on the roof.

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a shuttle and theirs

the lounge, bar and gym. location to restaurants and pharmacy.

possibly offer a set time and option for complimentary breakfast

no food or room service in the entire hotel monday thru friday.

arrived and wanted dinner but were told there was a party and we'd have to order room service

the lounge, bar and gym. location to restaurants and pharmacy.

not find room service menu

they were wonderful with the kids

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

the gym was amazing i wish i got to use it but i was only there a short time

the restaurant, front desk and the room service

parking lot is shared with laundry mat

offers free parking, but it is not guaranteed, so they will advise you to arrive early

parking

staff was very helpful, the parking lot always had available spots, and the room was comfortable

the fitness center never had more than one person in it but we saw it and the pool in use

breakfast has not been requested.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

the indoor pool

i wanted accommodations that were close to the airport with shuttle service, comfortable bed and was clean

was late getting to breakfast

i did not get to try the breakfast but that was because i had to leave before it was time for it be served

was slightly disappointed with the tardiness of the shuttle

shuttle

fantastic, clean location and friendly staff! free parking!!

clean place with nice amenities and a pool

the pool was good and my kids had an awesome time

liked the convenient location, the pool & workout room, the bar & restaurant

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

extremely clean. was able to use the pool for 30 minutes with just my family.

staff - parking - pool - gym - computer room - kitchen

rooms because another room thought we were making noise when it was some other room with about 6 kids for a birthday party

staff were extremely nice and helpful. kids enjoyed the pool.

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

breakfast was nice and a particular lady in the kitchen was

kitchen was sufficiently stocked with utensils and appliances

clean, spacious, has kitchenette and offers free breakfast

happy hour at the bar was really good

the kitchen set up

convenience of the location, because of were i was able to park my 18 wheeler

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

were kids on my side of the hotel room, the smoking section

great for the kids

the breakfast was good. the service was good

breakfast was better than i expected although i only indulged in my ice coffee it everything looked

parking lot small

they had a better parking situation, but they seem to be doing construction

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

not comfortable for working, wifi not work properly, no one change towels

ough it looked like there was supposed to be)

the pool and spa area could have been open a little later.

the amenities were great especially the pool and room service great service and food too

clean, staff were friendly, parking was accessible. very comfortable bed. pool kids loved!

the hotel is located directly across from lga and has a free shuttle

the cleanliness of the room, friendly staff and when i asked once for room service to make the bed, clean towels it was done more than once without even asking that the