breakfast was 7.out of 10...not much more than carbs.

the hotel needs updating with decor, and gym equipment is archaic

gym equipment is outdated and run down

they accommodated my early check in too

wouldn’t check if i could do early check in after i was told i could, & had us waiting at the lobby for about an hour w/o

room service and hotel kitchen hours should be adjusted

the lobby bar was great

no room service or coffee for second day

the staff were beyond accommodating with an early check in at no cost and a late check out as well

not get a wifi connection the building

spa too expensive

the gym was the only nice part.

loved the pool, our kids loved the pool because it goes from indoors to out doors

the restaurant for breakfast, definitely the spa & the pool.

the room service was wonderful nice and hot and fresh

wifi was spotty. please work on this!

have a better breakfast selection but again you get what you pay for

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little dirty and the pressure of the water wasn t really running to

location room is spacious front desk staff was cordial and friendly ample parking

breakfast at your location

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

t coffee, but true breakfast, with waffle machines and stuff)

rooms were very clean, we were informed that room service is provided every other day

the complimentary breakfast ending at 9am was too early.

the pool had no clean towels. the bed is too soft. there was no hbo channel.

the swimming pool is very small and shallow.

pool a little small

pool temperature just not right gym is tiny no fresh air in the room no breakfast

pool was small but well kept. same goes for the gym was very clean but small

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

had a drink at the bar and the staff was very friendly and

our room was very clean, comfortable beds, good breakfast, quiet

complimentary breakfast was terrific

breakfast was very good. room was very clean.

nice breakfast buffet. enjoyed the indoor pool.

response: i placed a call twice on 2 separate days on the room service option on the phone

convenient to i-95; free wifi.

wifi was free and worked well

expensive garage, no room service

right by the i 95 highway comfortable bed and pillows setting and décor of room breakfast options nice fridge courteous, helpful

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

thank you for breakfast too

they have laundry facilities & location is good.

continental breakfast not much to offer.

indoor pool was amazing

no lobby bar or restaurant, at least not one that was open in the evening

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

affordable, great breakfast in a clean and comfortable seating area

friendly staff. clean facility with nice pool; hot tub; gym; bar and restaurants

wifi worked well

wifi reception terrible. multiple calls to the front desk to resole the problem with no success.

lack of breakfast options. sandwiches were prepackaged and not very good.

the wifi didn't work in my room, the ada shower had no way for the floor not to get soaked.

complimentary parking and free wifi

room service was awesome and was very prompt

will put together i like the artwork i like the layout of the outdoor bar with the vines on the

location, cleanliness, staff rooms, spa restaurant little coffe shop

it is 2017. the wifi should work.

the massages at the spa were heavenly

wine and cheese was a nice surprise, the free shuttle that came immediately, the restaurant attached was really really good

shuttle service sounded a bit difficult to use, or maybe it was not worth the hassle for me to

the spa staff was also

room service were very slow & we used to go downstairs to get things by ourselves

i think is outrageous, imagine a family with 4 kids, $100

tv in room was laughably small... room service breakfast was underwhelming.

the salt water pool was a delight

this left no parking and i mean no parking

it was quiet and peaceful the outdoor pool area was great

the bar inside shutdown at 10

it was a great especially when traveling with kids

we enjoyed both the bar and restaurant

we had a drink in the later evening at the bar and it was

gym was not in good condition & had broken equipment.

i like the workout equipment in the room and the bar area downstairs.

we had our two kids (under 3) and our dog

loved everything about this hotel perfect the room was so pretty it had gym equipment in the

also kids were partying across from us all night

i wish the bar stayed open a little longer than 11pm. but other than that everything was good

gym was great. hotel is well-kept and staff are very friendly.

friendly staff, clean, things were up to date. our kids loved the pool.

dated look and feel of hallways, gym, pool, etc. relatively pricy for what is offered.

the bed was comfortable and they accommodated our late check out request

the gym is very nice

little tired. water bottle machine broken in gym.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

gym facilities were not available.

large, well appointed gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

the pool

very small pool and gym

small gym

is my 5th time staying there my family loves going there kids love the pool and spa definitely recommend staying there

is my 4th time going there i love it clean neat the staff is amazing pool is always clean hot tub is so

very nice staff & pool

it had a full size fridge, and kitchenette

kitchen had years of grease, pans were broken

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

and i enjoyed the breakfast assortment

there was nothing i didn't like. the kids missed an indoor pool.

the staff at the front desk and shuttle were so helpful

was assuming that their free airport shuttle would be able to pick me up, but it is only for monday-friday 8am to 4pm, but hey, uber to

breakfast was so so. scrambled eggs were tasteless and bacon rubbery

room service was fast and the food was good but there were many added fees

in the corredor with kids and people talking late night , dog barking and kids running in

room service brings food and coffee in to go cups and packages

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

there is a gym and small inside pool that were open with some covid19 restrictions

wifi excellent

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

in the hotel lobby and gym are non existent

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

for $400 a night the breakfast was really a disappointment and underwhelming

the free continental breakfast was good

room was very clean and spacious

lot of teenage kids running around the property with no supervision

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the pool seemed over chlorinated burned my eyes when sitting there

the pool

the big pool out

the fact the restraunt bar was closed during my stay,and no fridge in room rates

heated swimming pool

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

great location and pool was awesome!

we enjoyed the pool, gym, and in-room dining

the staff was nice,room was clean and comfortable. breakfast was delicious.

parking is extra. no vegetables in breakfast. everything else was great.

location was great. apartment was large with full kitchen.

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

no sponge provided in kitchenette

in addition, the breakfast was plentiful and delicious

comfortable bed, spacious and well-equipped gym

breakfast was a typical hotel breakfast

so clean! amazing breakfast. such a cute area.

breakfast was good. location was excellent. staff was helpful.

breakfast is perfect, the bed was comfortable

couldn’t get appointment for spa treatment.

we didn’t have the chance to eat breakfast there, but yes the bed was very comfy

breakfast was extremely convenient a change of egg type mid week would have been nice but i

the breakfast was amazing, buffet, with a great selection of foods

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

delicious breakfast, with choice of eggs/sausage/toast, oatmeal, or yogurt each morning, along with tasty

wonderful breakfast, great location. incredible staff.

loved the accommodations. amazing hosts wonderful breakfast

excellent room, staff, breakfast and location in a town where i grew up

drinks at the bar were very expensive

the curved shower bar also made it hard to sty in the tub

pool area was not properly organized

pool, beds, pillows

convenient, clean, quiet, nice wooded view out back, really nice pool

bar tender with nose piercing was rude

ol in

parking could have have been better

we did have ants in the kitchen

also, we ordered room service

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

breakfast was very good

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

no golf channel on tv

the room could use a renovation, but the outdoor pool is all that mattered to the kids

continental breakfast

our expectations for the breakfast were low and it met them, so

there with my two dogs for a show and no indication of a pet fee

complimentary breakfast could of been better stocked ....

continental breakfast ended at 9:00 on sunday morning. :-(

it was a pleasant surprise... good staff, room great, nice breakfast

and the hot breakfast was delicious and well stocked

while i fully understand that certain services were limited because of covid, the fitness room was still closed even though a gym 5 minutes away was open

the fitness center had 2 machines and the thermostat registered 85

comfortable beds; very good selection for breakfast

complimentry breakfast had lots of healthy options

didn't like that one of the staff told me the wrong time for breakfast and when i got there it was closed

breakfast was very nice with plenty of everything

the continental breakfast was by far the best i have ever had

very helpful staff - especially the night attendant - good bedding- good breakfast

the atmosphere looked incredible. i loved the bar restaurant set up, and the room was so nice.

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

restaurant and coin operated laundry on site.

the pool wasn’t heated! lol but it was a great place!

staff was friendly, bar was nice and it was very clean

nice hotel, staff, great little bar area with fireplace.

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like turkey bacon

room was comfortable. staff were cordial. room rate included breakfast.

excellent buffet breakfast, easy parking, could not have been better

expected room service to be available. front desk said

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

reserved a room for 2 adults with kids and got a king bed and nothing else

the location was great and free hot breakfast was a huge save!

accommodations,staff friendly and professional,excellent breakfast

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

it has a perfectly adequate gym and pool, breakfast is really good and coffee / tea is available 24/7

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

there was a jacuzzi and that gym was larger

gerald who ran the breakfast bar was terrific. a very good man indeed.

more cereal selections for breakfast as well as fresh fruit as an option.

we heard kids crying and screaming for a couple of hours

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

wifi didn t work and only valet parking was available

safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

loved the lobby and bar area, had lots of options

there is no gym and the breakfast included is really poor