not enough towels at the pool

room service was great and worth the price

wifi & lots of towels

the guest was very loud kids running in the hallway could not rest.

loved that pool is open for the kids until 11pm on weekends

didn't have breakfast.

it states, that this location has free breakfast, but it didn't

when we got back we had to wait another hour with 2 little kids

breakfast was not until 6:30.....and no coffee to be found before that time.

parking was horrible and they had the pool closed and not breakfast

breakfast was delicious. waffles were excellent.

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

were knocking on my door at 1:30 am because kids were partying across the hall and the staff at the desk said they couldn't do anything but say

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location to alot of food places to choose from and the continental breakfast was great

outdoor sitting and play area was ideal for kids and adults alike

the breakfast was great also

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

5 min travel to midway airport, shuttle to airport, super breakfast, hotel was neat and perfect

free breakfast!!

all was well! breakfast was a major plus.

allowed early check in and great enthusiasm in greeting guests

early check in

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

pool area was relaxing-would have loved a hot tub

advertise pool more.... and offer continental breakfast.

had a nice bar and dinning area

convenience to airport, swiftness of shuttle, front reception friendliness

rooms were very clean, staff were amazing, and free shuttle trips to and from the airport and train station

the pool was fun and the breakfast was good.

close to many restaurants if you wanted to eat out and free shuttle to and from airport if needed

the way the employees talk to me an my kids i feel because of our race

the staff was top notch, very professional, staff is awesome, from the front desk, complementary breakfast, housekeeping, etc

breakfast could start earlier

ry early) flight

look, friendly and helpful staff, proximity to airport with frequent shuttle service

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

fitness center was small but efficient

the room service was excellent. i enjoyed my trip.

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

the breakfast was nice as well

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

staff, comfortable bed, breakfast

near airport & good breakfast kids enjoyed indoor pool

we caught the hotel shuttle and got there safely and they helped us find a pizza place and we

did not provide water for drinking . channel guide for tv ir number for room service

breakfast could of been better.

just think the room service menu should have more variety

free shuttle to the airport. restaurant within and lots of alternatives close by. very clean.

shuttle to the airport and the location.

the pool was a little chilly

loved the fireplace in the lobby and free shuttle service to the airport! very friendly staff!

my two small kids asked the wife and i what that smell was

the hotel was not offering room service or daily cleaning at this time

room service was fast

close and convenient to airport and shuttle took us right to departures.

they have a convenient shuttle service to/from the airport

shuttle service

the location was great and the fact they offer shuttle bus to hotel

room, the free shuttle service from the airport, the breakfast

noisey guest , no room service

good room service, complementary airport shuttle, and complementary breakfast

ter checking into the hotel, we returned our rental car to the airport and used the hotel shuttle to return to the hotel so as not having to pay the parking fee

some rowdy kids that were running around middle of the night around 2am.

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

has a great bar and restaurant

super convenient to midway airport, with a shuttle to and from the airport

location and shuttle to the airport

breakfast was a little disappointing

location of the breakfast area is awkwardly placed between the the mini casino and the main lobby

i forgot my freezer breakfast

continental breakfast good

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

pool and hot tub were a hit for both the adults and kids

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

the pool place

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

the room, pool, exercise room all too shelf

we used the gym and pool and were happy with both

friendly staff in the reception, pool and gym were awesome

location was a bit isolated. but they had a shuttle

employee who works in the bar & restuarant provided excellent customer service

also the best part is the shuttle service that the hotel provides

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

as a parent that makes their kids rinse off, it was difficult to use

was nice really enjoyed my visit, my kids really liked the hotel made me look good

pool great

the breakfast was also really tasty with both hot and cold options

pool and the room

very clean environment, rooms very clean and so comfortable, great breakfast ud83dudc4c

breakfast was very good, location excellent for where we had to go

the breakfast had a lot of options for everyone, we loved strawberries jam for our pancakes

clean, great service, excellent breakfast

for bare minimum, no amenities such as mini bar, room service, cotton swaps etc

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise

location. really good gym.

no children’s teams or partying kids

wonderful lobby, bar and restaurant all aesthetically pleasing

gym,laundry

location and gym

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

location was perfect for me…close to my friends muay thai gym

i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

the room service and in-room bar options.

in addition, i was denied a late check out the following day

the location for perfect for us to visit our kids at uchicago

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

it's clean, the breakfast bar had variety of options

maybe a bar of soap, plastic glasses in bathroom

they made us aware of the shuttle service

the breakfast bar was good, plenty of seating.

very friendly, convenient lication, & appreciate the shuttle!

i didn't take advantage of the breakfast.

the pool

received a room on the ground floor with parking outside my window and next door to the laundry which was in use through the night

was i charged a 25 pet fee

didn't work pool wasn't working hallways to the room were dirty i know they're under renovation but for the

room service isn't good lack of work.

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

never got room service the whole 4 days.

people not wearing masks staff is horrible room service is bad internet does not work

laundry strewn down the corridor

the housekeeping service every day was nice, the pool was really clean and welcoming.

inside pool is a plus

the pool and gym were closed.

it was sheets sent on top of the kleenex container so i pool want to blow my nose

pool was a little small...

the kitchen and outside overflowed

breakfast close to early

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

the room serves, the breakfast

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

that was very helpful and got me access rt away to the gym which had been closed

☘️ud83dude4cud83eudd70 oh and a really nice relaxing lobby area, great gym and a food/accessories shop for the essentials in the hotel

the pool was not circulating well, so didn't seem real clean

breakfast was very good, organized with plentiful choices

clean rooms very quiet throughout the night very comfortable beds and great breakfast

it has a small gym in the room!! amazing!!

i liked everything about it. maybe a complimentary breakfast

many options for snacks for purchase and no free breakfast---- if even just fruit and muffins

very clean, restaurant and bar in the lobby. near major stores and highways.

room has a gym

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

light breakfast

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

breakfast could have been better

the location was great, with the new casino and some good restaurants nearby

staff is always amazing && breakfast is great!!

excellent breakfast meals prepared

the breakfast was good for the value.

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

breakfast was somewhat disorganized.

breakfast a bit limited. restaurant food was fantastic

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

breakfast very poor

breakfast was delicious with tons of options for hot food with good coffee

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and restaurants, clean,

the gym was alright and they had a laundry room you could use for free

the gym was alright and they had a laundry room you could use for free

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

the fitness center and free laundry usage was super handy

to hollywood casino amphitheater plenty of parking very friendly staff great hot

the breakfast. the fruit and bread was old.

the room was very clean and comfy, the breakfast and the breakfast lady is what sets this property apart not only from its direct

clean and breakfast,coffee etc.

did i mention that our two children loved the swimming pool

the kids loved it as well since this was their first time in a hotel

heated pool was great

breakfast was probably one of the best we've had anywhere we've stayed

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

there were plenty of options for breakfast in the morning and lots of food options in the vicinity