useful for going to the pool ) & elemis toiletries & a real coffee machine

there were beer taps with sparkling and still water available for free in many areas of the hotel

the wifi was weak. the hairdryer was tired.

st covid) but perhaps that will return soon

good parking, smart reception, great well fitted room with all amenities

the steam room was under renovation. so we didn't really use the spa as it was just a pool.

only thing if you love the gym it is very small but otherwise it s perfect

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club

rooms were lovely and the bed was so comfortable, grounds were great and spa was well worth a visit

gym area could have been a little bigger but that was all

spacious, quiet room great room service

was nice, travelled with kids after lego land, stayed over night

managed to get early check in so

really nice garden, lots of space for kids to play and generally quite safe for the kids

bed was comfy. room service food was excellent.

and spacious rooms, lovely space outside for kids to play after breakfast, great remote working facilities, good gym

i had two kids with me

had an odd shaped room making bed tight to wall - but it had character cold in bar area as door always open to

it s for kids but it was soo thin and noise everytime he moved

gym was good, the hotel was nice and big and deers around the estate

gym hours could be longer.

great value for breakfast.

staff were super friendly, breakfast was good

it was comfortable and clean. loved the pool

entrance area was bright warm and welcoming, good looking bar area was busy on check in and made me want to have a drink before sorting my room out

the gym/spa was also brilliant

room service meal not piping hot

the pool

hotel was tired in places, poor wifi signal.

lift, poor wifi

wifi was the most important for the purpose of being here so great had that

staff where great we went for the golf which was cancelled due to the death of the queen the hotel was very helpful we asked if we

just the parking can be a little hit and miss compared to room location

we enjoyed exploring the grounds, gym and swimming pool

the swimming pool was fantastic. walking in the area. reception staff were amazing.

on arrival, we were presented with a delicious treat and little goody bag for the kids which absolutely set our stay off to a great start

nothing really. parking was very full, but not their fault!

all good staff good facilities ok food excellent parking good

bed was v comfy. gym was well equipped but spa was a but tired.

ich is probably town to corona virus) but kids were disappointed

fact that we were offered a late check out when we arrived and were given membership information

like the idea of takeaway breakfast baps to take when in a hurry in the

also the bonus of late check out when you join the club

m) as we signed up for the intercontinental hotels group while checking in

a small bar , and there was no draught larger available

no actual wifi in rooms. you couldn t even connect to the pubs wifi.

the welcoming staff, the great bar and pies, spacious and very clean room.

we had an amazing sunday lunch in the bar before we checked in

was grand walk to office and restaurant table to put laptop on easy to use lights wifi worked fine windows opened hook to put jacket

very good location, clean, friendly staff as well as a late check out.

access to nearby golf courses

there was no qr code in the room to use the room service app

room had no wifi

car parking. when other functions were on it made it very difficult to find space to park.

looked on website regarding pool and spa

the outside natural pool the spa facilities and hot tub the staff were very freindly

in and outdoor pool, gym, spa, restaurant

staff, gorgeous facilities, so convenient with small kids

room was superb as was the breakfast, gym and spa ... fautless !

spa and location

free parking and plenty of car parking

great parking, nice surroundings, spacious clean room. very comfortable and friendly staff

great on site parking too

wifi poor. when you are away this is important

very nice indeed nicely decorated place with great parking - would definitely stay again

great staff. great breakfast choices a great hotel

ra or similar)

a nice lobby bar for a few drinks

walking into the hotel, room was great, breakfast was lovely great choice as well to choose from, bar was lovely and so were the

room service was extremely disappointing.

parking can be expensive, and the wifi might not be the strongest

was very noisy in the early morning with vans and cars to the train station and dropping off kids to school

good wifi everywhere

very friendly particularly the spa staff and staff who bought us breakfast

only thing he uses is the jacuzzi but that was out of order, this was our first time away from kids and we had to get up early to go for breakfast

breakfast was generous with great coffee

rooms were spotless, and very comfortable, and food and breakfast superb, good quality

wifi was a bit dodgy.

excellent location, staff and outside bar area. room was cosy and clean

the food was delicious and the bar drinks were excellent

wifi speed is pretty good

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

scruffy exterior , noisy with kids running about

the lovely magda on the bar was so kind to my son, teddy

rooms were lovely bed was huge. restaurant was nice. allowed late check out free of charge.

added bonus of plenty of secure on-site parking

room service was prompt, efficient and very tasty

could eat that club sandwich every day);

room service great

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

cooked parts of the breakfast were cold.

restaurant great for kids, free meals and buffet style

parking charges and early check in

comfy room and a great breakfast

breakfast was an amazing selection and the kids were delighted to have pancakes

free kids meals

location, on site parking, good food and bar, wifi good, large room with plenty of space with desk to work on, good view from

i was an hour early, my room was ready, however, he wanted 20 for an early check in

gentleman who served us was amazing and the lady who does room service

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

unfortunately no spa and gym facilities

room service for breakfast was excellent

loved the outside heated pool you can enjoy this in the summer and also winter!

spa was great, the gym was very decent, the outdoor heated pool made all the difference

a menu of what is available via room service would be good to have in the rooms

kids loved the breakfast

lot of kids running around

goland

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

great from when we arrived to when we left always on hand if we needed anything, the food and the bar area was great

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

plenty of free parking

free wifi was of good enough quality to stream on laptop

the staff are always very helpful, room service excellent and the location is fantastic too

near my venue for the next day easy parking room spacious shower hot room service excellent

the gym is small but has everything you need for a few days away

little selection of breakfast for all, kids entertained with football table and various games around the lobby

staff amazing room amazing great location. amazing for kids.

4g reception but offers free wifi - unfortunately not protected

meals were very good and the bar area was relaxing and the gym and table tennis table are great facilities

also loved moxy bar decor and games available ie table tennis, table football, giant jenna and although we didn t

tasty food and great bar staff

breakfast was wholesome and plenty off it made with fresh ingredients

kids was entertained with the playstation, table tennis and gym

very nice design and i really liked the kitchen in the room. the staff is nice and helpful.

convenient location with easy access to london. excellent staff, food, facilities and gym.

pool was handy great for the kids

from the warm welcome in every department to the extra comfy beds, spacey bedroom and facilities, kids welcome activity and delicious breakfast

massive tv. great surroundings. gym and swimming pool. nice room and bathroom

pool and gym were very clean and a good size

service of the staff was fantastic i requested an early check in which was granted by kirsten who was quick and efficient sorting and replying to the

room was great, comfy beds and great daily room service

extra cost)

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

drinks in bar reasonable prices for london area

d the kids) needs

ds free) 10 - taxi was quoted as 25 one

staff very helpful. great value for money. kids happy : xbox!

lovely clean room and a very good breakfast

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

excellent breakfast and restaurant quality bar food, and not expensive

hotel bar food was delicious

free parking and wifi

good wifi speed

the wifi was almost non existent

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

also poor quality dinner menu - and no kids food- waitress very accommodating and helpful

easy to get to great beds friendly staff great breakfast so tasty

breakfast was great

foyer is a nice place to sit and the bar is inviting with great ambience