kind of space to leave belongings - so having to leave the children on the way to and from the pool to go into the women's changing area by myself, to use a locker

the breakfast was excellent and it has 4 ev chargers so great for charging my ev car

wifi was the most important for the purpose of being here so great had that

great location for visiting legoland, clean room, great food and so much to do for kids.

just the parking can be a little hit and miss compared to room location

late check out include in the price

the welcoming staff, the great bar and pies, spacious and very clean room.

location, the bar , the food.

excellent wifi connection as well

lovely bar staff

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived at midnight and bar was open to

is vegetarian and she arranged for vegetarian sausages to be available for my daughter for her breakfast

m) as we signed up for the intercontinental hotels group while checking in

the biggest downfall in todays digital era was the very poor wifi

a small bar , and there was no draught larger available

other staff were quite blunt especially other concierge and bar staff but dean was your reprieve and saviour for my scores

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere they did not know which is not good for front desk

great breakfast the next morning

felt really luxurious walking into the hotel, room was great, breakfast was lovely great choice as well to choose from, bar was lovely and so were the

black pudding at breakfast excerlant room service very good

tasty breakfast, plenty of choice.

we sat in the lounge where wifi was working to do what we needed to do

cleanness,location,riverside view,breakfast

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them out

as well as bar /restaurant staff the hotel reception was very helpful

:) it would be nice if parking was free and breakfast less pricey

very limited room service menu choices.

the waitstaff at the bar was so friendly that you would have thought we were regulars there

the gym is outstanding, i was really impressed with the amount of equipment and how well the gym was

really made my kids feel special and really firendly staff, great breakfast.

wifi is quick enough to fulfil your

wifi was good

charge 10 pounds for early check in they are not in airport t5 must take the bus to go there it's not free shuttle but 9

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

breakfast, convenient to heathrow airport,

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

room had no wifi

and the wifi worked perfectly

just a tablet with a qr code - no instructions on how to use it to contact the front desk or room service

we didn't mind having to have room service but it was the smallest bowl of soup we've ever seen

otherwise a lovely stay in a superb location with secure onsite parking

a well equipped gym and nice hydro pool and steam/sauna

one of the steam room wasn t working and the room service charge is crazy

easy to get to great beds friendly staff great breakfast so tasty

good bar meals and breakfast

and the bar didnt have sports channels

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

we had 3 kids: 5, 9 & 11

great bar and restaurant/food

wonderful breakfast, large choice & quite delicious

guest for breakfast

welcoming staff, found us a room as promised with early check in

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

restaurant great for kids, free meals and buffet style

the facilities were great whether you were dining or using the gym

the two bikes and cross trainer did not work in the gym which was a shame as we live the gym.

was very modern and funky building with good facilities from the gym to the bar

the reception and bar staff were friendly and efficient

little selection of breakfast for all, kids entertained with football table and various games around the lobby

husband used the gym

meals were very good and the bar area was relaxing and the gym and table tennis table are great facilities

the room was immaculate, huge and had a full kitchen, it was like a mini apartment

comfortable room. very near the train station. breakfast was nice. gym was good.

use them there were board games too - even reception had magnetic letters to entertain the kids whilst checking in

very clean, modern, great little gym friendly, helpful staff

tasty food and great bar staff

comfortable, the staff are excellent, all rooms represent great value for money and the pool and gym are great

wifi was poor and next morning it stopped working at all.

the location was perfect, breakfast was delicious and the staff was friendly and helpful

the gym is well-equipped with a variety of cardio machines and weights, perfect for keeping up with

is just as it is on the website every think was fantastic the kids love it definitely will go back

amazing decor, the kids menu was amazing, the breakfast was brilliant.

the gym and pool areas are nice, but not exceptional compared with other luxury hotels

staff went above and beyond, the breakfast was excellent, the spa treatments were exceptional and i liked all the small details like upon leaving the spa the

the kids loved the events

spa and pool amazing and kids

was very accommodating to all of the kids and helped find medical care for a sick little one

facing river, facing town and there is room service

me that i should have already checked out when i had an agreement with reception i could have a late check out

it s not she said there is room service

wifi speed is pretty good

that it was really hard to get food or information; for example trying to get something for the kids to eat from room service turned out to be impossible

excellent with room service that is efficient breakfast offering general store items for back up spa was

great wifi for the next day s early meetings

well appointed room with high speed wifi

great room service

free parking, friendly staff, breakfast included, warm cosy interior design room, with en-suite walk-in

good parking, reasonable distance to heathrow

lady at breakfast was jean watts at 86 years old what a star cant wait to get back staff great very helpful

nice bar and food

breakfast was great

only complaint was looking out to the gym and knowing that i could not use it because of the mandatory

restaurant was closed, but the bar meal was delicious, and very well presented

not only had to wait for our 2 bedbroom check in,

excellent location for heathrow terminal 5. late check out was much appreciated.

i like the bar area and i like the restaurant. i thought it was lovely.

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

bar lady was amazing helping us with a video we wanted to film in the bar

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

swimming pool and spa are clean and really welcomed after long day

looking building, lovely staff, great free parking, rooms & bathrooms are a great size

. my bar meal the previous evening was very good. juicy steak.

gym facilities were a little bit basic in terms of equipment but adequate for a small gym session

bar staff make an excellent cocktail

the garden games for kids were a lovely touch

me places don't), so this is an added bonus

really nice garden, lots of space for kids to play and generally quite safe for the kids

were really kind and helpful and upgraded our room to a fabulous suite which was ideal for the kids

the hotel is a wonderful victorian building in a well kept, attractive rural setting with ample parking

decent restaurants and bar next door and room service from the restaurant

nothing 5*great room moved us to a room with a view of the runway. late check out at no cost.

close to airport and good restaurant, bar and outstanding breakfast!

the price was excellent considering we got a suite and breakfast included

wifi did not work

location is amazing for heathrow, the restaurant, bar and staff are all great

hotel is brand new very clean and the food and breakfast is amazing

lovely staff at the evening restaurant and at breakfast

very helpful as i was traveling with my elderly grandparents and young kids

great to have access to the gym prior to a long flight

added bonus of plenty of secure on-site parking

had room service too for dinner

a where i'm from) which was nice and very enjoyable

room service great

nice that there s a bar too and noticed there was room service for breakfast in bed

used the gym facility

the room service we ordered was delicious

comfortable bed and good air conditioning plus a handy laundry

asked for an early check in and they were amazing my had my room ready asap

the gym was an added bonus as well as the small convenience items available at reception

room, very comfortable bed, good wifi, big shower, friendly staff and easy to get to from the airport, close to a shop as

the in-house spa was spectacular

wifi would not work for us

of the spa staff seemed to be very sad and unable to function as a result

the staff were all lovely and room service is 24h and excellent

a perfect place for kids

a perfect place for kids

the outside natural pool the spa facilities and hot tub the staff were very freindly

everything, especially kids club

plenty of space , good breakfast, lots of parking, decent pool and spa

i could have had an early check in but it was not possible

spa not worth the visit, pool and sauna only.

ough not walking distance) 5 minute bus/taxi the pool & steam room really good ud83dudc4d

breakfast was not included. we ate at the airport.

the staff were very helpful assisting with early check in and arranging a cot for our baby.

wifi wasn t working, carpet in the room didn t feel very clean

love the short walk to the terminal staff were so friendly room service very tasty

couldn t get a hold of room service or the front desk for a really long time

bed. bathroom and shower pressure. gym.

also very good breakfast with plenty of choices

place had an unusual smell, a combination of wet laundry and incense

reception staff were brilliant and managed to get us an early check in after an overnight flight

the room sounded like it was next to either the heating system for the whole hotel or the laundry room because there was a constant clanging overnight which made sleeping a challenge

wifi was great in all parts of the hotel

only the breakfast was cold

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

the gym was nice too although a little

rooms were spacious and big beds with comfortable mattress and pillows late check out was

to get to from the terminals, and early check in from our long flight

early from a flight and had to pay 60 extra to get a early check in

was exhausted to the moment i stepped into my room everyone was very friendly and professional room service staff were amazing and explained in details the process

our flight for terminal and ordered taxi for morning pickup to nearby airport; accommodating with early check in)

other than the screaming kids in the corridor but that’s no fault of the hotel just inconsiderate

for the airport well presented friendly helpful staff good value for money francisco in the bar was

the kids enjoyed the breakfast and the style of the room