private on-suite private secure parking super staff clean which ticks my criteria

service of the staff was fantastic i requested an early check in which was granted by kirsten who was quick and efficient sorting and replying to the

available garden and bar areas

bar & restaurant staff as well

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

good wifi, way better than my

he allowed us very early check in and helped us up and down stairs with our bags

wifi poor. when you are away this is important

beds were comfortable .plenty of parking

very nice indeed nicely decorated place with great parking - would definitely stay again

ote- we attended on an event night)

the grounds are beautiful and there is ample parking

beautiful property with lots of history,lovely grounds and lots of parking

the kids behind the bar are lovely but under stress so had to wait to be served

why do you have only kids cereal cornflakes rice crispies and coco pops

staff, parking, food, rooms, cleanliness, everything was absolutely brilliant

central position easy parking check in straight forward now problem nothing.

free wifi which was very quick

location, free parking and plenty of spaces

the noise from neighbouring bar no one warned us of this

guests, they love the setup in the room, bed was comfortable and the facilities, gym and indoor pool was exceptional

so with two adults and two kids it meant that you couldn’t access the wardrobe or tea and coffee facilities because the

swimming times for families with kids

there needs to be more variety for breakfast

wanted a relaxing swim but got to the pool and it was full of lane swimming lessons and kids

all staff including 'new boy' behind the bar all very pleasant.

lounge was small and full of kids gave vibes of a wmc and there was alot of local people not stating at the hotel using the

wifi was not optimal in my room. everything else was great.

staff excellent.. especially in pool/gym complex

the bar staff were very attentive and chatty and couldn't do enough to make our stay a good one

room service was great and not over priced and the food was good

the tv wifi signal was not that good it kept freezing

gym was adequate. nice, quiet room. helpful staff

plenty of parking

wifi didn t appear to be working which affected the tv not connecting to the internet for movies

the breakfast was good. the fried eggs perfect

the price

changed our meals to accommodate my young daughter, as kids menu not up to much, but nothing too much trouble

quiet location, pleasant and clean decor. excellent breakfast

noise from the gym tent early on monday morning

of parking on site

barges room had food all over the floor kids throwing it and it hadn’t been cleaned up - and they ran out of butter on a saturday am

excellent refurbishment excellent amenities cosy rooms comfortable bed and excellent choice of breakfast highly recommended staying again april

ll cooked)

ee of charge)

parking was easy and we never struggled for a space

easy to find, free parking, comfortable room and excellent

breakfast good, bar menu could have more choice

better wifi - stronger signal, faster access.

lovely clean hotel in a good location with free parking and friendly staff

large rooms, good selection at breakfast, excellent free wifi good pool and spa facilities

wifi kept dropping but once in reception excellent signal

fabulous suite, kids loved the pool

gym hours could be longer.

room was nice and modern, free wifi, parking outside the hotel

great for families with young kids

menu could offer more choices especially lunch menu which was the bar benu

the newly refurbished bar downstairs is cosy and elegant at the same time - loved the ambiance.

kids club could be bigger.

yes it is a little pricey but so worth it for the extras; valet parking, water bottles and healthy snacks

lots of car parking, easy access to the library, 2 terraces, dining room & gardens

small gripe - kids around the pool, but nothing that shouldn’t be expected from a weekend stay at family

was booked out, lounge was full so had luke warm room service

i wanted to use the sauna and pool facilities as a relaxing experience

the dinner we had at the bar was delightful and was really good quality (the main restaurant was fully booked) (+) we stopped in the bar in the evening and enjoyed fantastically made cocktails (+)food excellent. room excellent. library bar excellent. (-)a clean bar surface in the library bar (+) the bar and lounge area was lovely and the pianist at dinner was ace (-)wasn't anyone posted on the bar during our stay and no low background music, something like slow jazz (-)service in lounge bar was very slow (+) pool and bar areas added significantly to my stay

the breakfast was delicious and plenty of choice

room was clean and very cosy. breakfast was amazing

staff were brilliant, the room was beautiful and clean and the food in the bar was excellent

lovely rooms . immaculate bathrooms . great breakfast

ntinental), food and location were all excellent.

good wifi

they have ev chargers, very helpful staff

great and easy wifi which is a must

parking good

wonderful breakfast and nice, clean, and comfortable

very comfortable, room service was quick

the rooms were big and clean, the food is tasty and the pool is lovely.

wifi seemed to be glitching with my iphone and ipad

nowhere to air dry/hang damp clothes in bathroom wifi was very patchy and

clean and comfortable. spa on site, and lovely restaurant/bar. staff was very helpful.

wifi signal in the rooml could be more strong

breakfast had a very good menu and again the quality of the food did not disappoint

the sofa bed was a little bit rickety but worked well enough for our two kids.

plenty of car parking, good tv and wifi, friendly staff, excellent breakfast.

wifi was slow, ended up switching to my mobile phone to tether as that was faster

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

could do with more people behind the bar when busy

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

bedroom was fantastic. bar food very good.

the spa facilities are amazing

the 'free' wifi is very slow and not usable for most things

de-luxe double room came with robes & slippers

the spa and pool were also excellent with above average facilities

room we were in (322) was unbearable hot, which with 2 young kids in the room meant not great nights sleep

wifi settings made logging into my work pc difficult

the staff were very helpful with parking and when we 1st checked in and just in general to be honest

the food service was unreliable. no staff in the restaurants. room service number just rang out.

good access to parking and lovely views

lovely comfortable king size bed and excellent breakfast.

cozy room and bed is incredibly comfortable clean and immaculate great gym facilities

the staff moved us to another room and made the safa bed into bed, with sheets covered, and the kids were very happy

able to connect my netflix to the tv/wifi in the room

bar served a great pint of guinness and the staff were great

us and made us feel really welcome , she asked if we would like a drink

great location, lovely room, spa bath

bed very comfortable - good shower -room pleasantly warm. plentiful accessible parking.

the shower is over the bath, which would be my only criticism but the bath is a spa bath which i didn't use

about the bar closing time, informed by reception on arrival that bar is open all hours only to be told

was nice, travelled with kids after lego land, stayed over night

me places don't), so this is an added bonus

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

nice little touch leaving colouring packs for the kids

for a family stay with young kids, clean, great service, excellent location and amazing food at the

claustrophobic gym

spa facilities were

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna

was to have body location refreshed in the bathroom you were only given an hour in the pool, my kids would have appreciated

had dinner and breakfast as room service and was delivered on time and tasted delicious

the network and wifi is very slow

were surprised how quiet it was and the fact it had a swimming pool etc, service was

welcoming, facilities were spotlessly clean, food was delicious, great location, restaurant/bar/room service team members were efficient and freindly

got back from a 1 night stay at reading hilton, had booked adjoining rooms as we had kids which now need their own space

was perfect - a huge range, with healthy favourites and delicious treats and lot of options for kids

ed the gym which was well equipped), friendly and helpful staff, lovely food

bar was open late on friday, so it was nice to come back from an evening out and have a nightcap

breakfast excellent

the staff were excellent, wifi was good, pleasant surroundings, good breakfast

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

spa and pool amazing and kids

the gym and pool areas are nice, but not exceptional compared with other luxury hotels

the kids loved the events

and my children got a real kick out of being driven around in golf buggys

lovely spa and gym

the food was good and the bar and dinner service was excellent

bar and restaurant show of a very impressive culinary excellence with good selection of wines &

no gym and tv channels not too good

food was excellent in the reading room

elevator wasn't working so its difficult to reach gym which was on 9th floor

pool and gym were also great

pool, sauna and steam room , gymnasium and sports hall, excellent location, superb breakfast each

including a heated swimming pool, sauna, steam room, massage parlour, manicure/pedicure, gymnasium with all the machines and a fully equipped sports hall for tennis and badminton etc ,

had a swimming pool, floats in the kids swimming pool.

nice bar with pool, spa and nice outdoors decking onsite

swimming pool, breakfast, great family room for kids

spa changing rooms likewise

the hotel was very clean the room was clean and the breakfast was really good lots to choose from and did vegetarian breakfast

really comfy rooms, lovely staff and gorgeous little spa to relax in

swimming pool, breakfast, great family room for kids

bed really comfy. late check out time. friendly staff. would stay again.

the buffet breakfast had a huge choice and was all well cooked and presented

i enjoyed the gym and games in the lobby area

breakfast was yummy

bar and seating areas great, games, books and tv on offer