it also said free wifi but found out it was only free in the lounge areas and to have wi-fi in the rooms, we had to

kids swimming lessons going on

it was nice parking was included

location and parking

plus pool was out of use

staff friendly rooms good size tea making facilities tv wifi, quiet room didnt get time to use the facilities but would stay

suite rooms great plenty of space and kids had a proper bed not fold out like some hotels we stayed in

i would just like to say all the staff are amazing but the lady with blonde hair in the pool and gym area

kids loved the fish tanks and the pool

pool needs a update

stayed here with 2 kids whilst visiting lego land, windsor

more food options for kids.

the gym was great and the grounds were stunning

was an unforseen powercut so i was unable to get a keycard for my room, no wifi available / power to the room

we had a bar snack in the evening, all good, accompanied by two dirty martinis, the best we've tasted

and helpful staff all around the hotel , from reception to the restaurant, sauna and room

the swimming pool good for kids he loved every minute

clean and comfortable. spa on site, and lovely restaurant/bar. staff was very helpful.

spent a lot of money in the bar were drinks seemed very expensive even though we are used to london prices

access to gym and pool big selling point for us

beds were comfortable .plenty of parking

wifi poor. when you are away this is important

the rooms has wifi so everything was good

owner/manager was super helpful and a really nice friendly guy, there's a little bar which made a nice change, lots of seating outside too

location value for money excellent breakfast owner very pleasant ease of parking

bar & restaurant staff as well

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

extra cost)

parking

hotel overall is a welcoming place very cosy and quiet with a bar and restaurant on site the facilities are great the room was very clean and the staff were very

they also offer free wifi and parking

we ordered room service this time and it arrived promptly

plenty of parking, ideal location with friendly staff and excellent restaurant

we were able to check in early

was nice, travelled with kids after lego land, stayed over night

free sweets for the kids on arrival

clean, spacious, modern good air con spa pool very nice

very nice breakfast

the best the kids loved it..it was clean and amazing

front of house staff in particular where excellent and are clearly used to having kids in the hotel as my 5 year old was made to feel really welcomed

the gym

was perfect - a huge range, with healthy favourites and delicious treats and lot of options for kids

facilities were great, we loved the pool

ev chargers and the ice machine on the floor. nothing else.

extremely fast wifi & convenient car park

the room we were in was spacious which was great for two active kids and the hotel itself is lovely all staff we came across would greet us and ask if we needed

drinks at the bar were quite expensive but really all was great.

good location. excellent breakfast gym good

have been very convienent for the half marathon if it had not been cancelled, and they offered a late check out for marathon runner with no additional cost

two extra large beds to space out in, even with our kids sharing with us

facilities were poor, the gym was very very small with little equipment and i couldn t use the sauna or steam room because

the tvs in the main hotel are old style with limited viewing however the wifi is excellent and can stream tv on laptop/ipad devices

m, sauna etc).

staff couldn't be more accommodating, whether it was sorting a parking space at arrival or prolonging the checkout by a few hours given our specific travel plans - all

spa facilities needed to be booked in advance

i was also very appreciative of having a late check out

i like the late check out of the hotel if necessary

the kids had a few activities they could have done at the hotel

early check in

the hotel was very clean the room was clean and the breakfast was really good lots to choose from and did vegetarian breakfast

i enjoyed the gym and games in the lobby area

free wifi was weak and poor - for a business hotel that is disappointing

a lovely breakfast to finish off the stay

they'd thought of everything you might need in a modern environment - plus, usb points, smart tv, wifi - all fantastic

not recommend the chinese next door , disgusting , after our late check out , had to buy imodium

swimming pool freezing

there s specific time for kids to swim so we tried to avoid the pool then

the breakfast was plentuful and of a high quality. staff friendly and gym facilities a plus.

could do with some lighting in the ev charging area

kids are only allowed in the pool until 11am, and the bar is a little expensive.

hotel was easy to find with plenty of parking, and the check in team were genuinely friendly, taking the time to show me everything i

attentive staff, plenty of parking, fresh decor good

bar and really good indian restaurant

parking is easy and the rooms are spacious

wifi works well

first 2 hours trying to find out why the milk had gone off in our room, why the towel rail and wifi wouldn't work

wifi and phone signal could have been better.

the spa and pool were amazing

the spa and pool were also excellent with above average facilities

jessica at reception was very friendly and helpful. great gym food was good

nosy - there was a 'christening' which went on very late, lots of fighting, shouting, swearing, kids running round like hell cats

dee made sure our room was ready with the beds for kids prepared which was a treat

the answer i got was, yes they seen it and they saw a note in the kitchen saying, baby spoon found and have bin it

dee made sure our room was ready with the beds for kids prepared which was a treat

if anything parking but that s a push to find anything

the location was ideal and the gym was good.

music in the bar and communal areas, the bar facility closed too early at the weekend, the breakfast was pretty

parking right outside the hotel

plenty of parking, staff very friendly, spacious room and nice gardens

it is a lovely hotel. so clean, staff so helpful. the breakfast was absolute brilliant.

they have ev chargers, very helpful staff

it is tucked out of the way, the parking is off the road and free

early check in

nobody there to check me in. had to go to the bar to find someone

the restaurant and bar area were lovely and i strongly recommend the sunday lunch

free wifi which was very quick

sofa bed in the room was on the small and slightly uncomfortable side for my kids.

prices at the bar rather high

oiler alert, i only got pizza)

lovely staff, clean and spacious room and good breakfast selection

was unable to be used as 3hrs of kids sessions then swimming lessons

location and room service was really nice and came quickly.

gym and swimming pool excellent, although sometimes very busy

have loved if the free wifi covers the outside seating area while enjoying the sun in the summer period

there needs to be more variety for breakfast

could be the best hotel breakfast i have had :) gym a little small but pool great

we were upgraded on arrival as well as getting an early check in which was perfect as we were attending ascot and needed to get ready beforehand

amazing decor, the kids menu was amazing, the breakfast was brilliant.

kids club ok could be more central

pool times for my teenager (nearly 14) were quite limited (-)the steam room was under renovation. so we didn't really use the spa as it was just a pool. (+)beautiful grounds and room, amazing pool and spa, usual exceptional service. (-)on use of pool due to covid (+) great spa facilities and pool too (-)spa needed to have more than just pool & steam room. (+) we enjoyed the use of the pool and my daughter went riding while we were there which was also great (-)the spa, fitness, pool - is not in the main building. (+) also a word about the spa which has a lovely pool (-) the gym and pool areas are nice, but not exceptional compared with other luxury hotels