and the parking was tight

the breakfast was only adequate.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

we were at the end of breakfast, so a little sparse.

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

we loved the restaurant, very nice breakfast buffet (not your usual hotel breakfast buffet), lots of selection

there were only two handicap parking spaces near the front and side entrances

just about everything. room was clean, staff was great. food was good for breakfast.

and gym not open which i understand, but the if some of the amenities aren't available then that should

how early the spa close

steps up and down to the rooms and spa services .

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

we want to come back to enjoy the spa downstairs and restaurant/bar

the spa and the experience was pretty great

we went down to the bar on saturday night to have a drink but i guess they closed early

great location. beautiful historic hotel. great value! pet friendly:)

parking lot should really have been paved before busy tourist season

also not a fan of pet friendly accommodations since we have allergies

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

among trees, lots of parking well lite area the breakfast was awesome especially the french toast and the staff

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

plus my kids wanted to swim

specifically picked this hotel because of the spa

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

curtains didn t close and there was a parking lot/street light right outside our window

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob

parking was convenient

small pool towels, low pressure on spa jets

some sketchy people in the parking lot at night.

the pool wasn't open all day.

desk clerk was very nice, changed my room with no problem to a smoking room for us which was greatly appreciated

couldn't use the laundry facilities

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

we had reserved 2 king suites with jacuzzis&spa bath

the tub and spa was dirty

the spa bath had hairs and a ring on it

the wedding venue stage and bar area

the bar and grill has good food and a nice atmosphere

shuttle service to the cleveland clinic or restaurants

to order room service for breakfast 2 days and there were problems both days

breakfast was great. the shuttle was a life saver.

my spa tub was dirty and broke

the pool and spa were closed

no breakfast

was maybe not the most up to date, but the rooms and pool were clean

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

the gym was clean and well equipped

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

breakfast bar is by far the best i have ever enjoyed during any of my many travels

the cafe breakfast was great and so was the bar and speakeasy

on line it said there was a spa tube when in fact there was faults advertising

com website there is an error saying the hotel had a spa tub

the pool and fitness center weren t available

wish all the chain motels could come up with a better breakfast

a change machine in the laundry room might be nice.

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

i had to request a late check out and she was able to extend my check out time free of charge

no room service

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

room service was great and most of the staff were friendly

the pool was cold, but the kids still swim. the pool closed early.

i felt the pool area could've been better

had a wonderful stay in a clean hotel with a great breakfast!

the gal who worked in cleaning and the gal who worked in the breakfast were so great and helpful

hope the next time we stay the pool area will not be under construction

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

2) wifi was extremely slow couldn t work off of it 3) a/c was not the

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

room and breakfast

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

we did have an ice bucket, called room service no one came

kids loved the pool/jacuzzi

rooms are small, but what they lack in space they make up for with class and character

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

didn t enjoy the room service option

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

no gym, empty downtown, not the hotels fault, though it felt soulless

there s also a wonderful spa and a couple great restaurants in there as well

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

the breakfast food is atrocious

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

nice corner view breakfast was excellent

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

spa as

also they have now added a spa - great reason to come back

i made the reservation the women told me that the spa was same day reservations

the bar menu for main course meals

the kitchen was also a bit slow, especially on friday september 13

we also booked a spa room for the extra price and unfortunately you cant have the jets on and light off at the

for a spa room that didnt exist

we had a spa tub in the room

i did however wipe down the surfaces and the spa tub due to my personal preference

the indoor pool/hot tub were amazing

great location in the flats. very clean, modern room. loved the bliss spa products in room

the gym closed at 5 pm on a sunday which was a bummer

room service took an hour and a half

late check out allowed us to sleep in and not feel rushed

hotel was very modern, and the gym was the best hotel gym i ve ever seen

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free

perfect location, breakfast buffet was fabulous, staff was wonderful!

no pool open yet

breakfast great coffee !!!!cinnamon buns.

motel has a stand of trees across the parking lot which was nice to look out at

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

i would have preferred if it was on a wall mount above the fireplace or something similar

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

parking was convenient, breakfast was lovely

love the inn with access to a full kitchen

the room was very nice. spa tub was excellent.

spa tub was clean and felt amazing

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

nice spa tub great after a long day of driving.

close parking