swimming pool equipment was a little old fashioned.

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

parking

the hotel had a cozy atmosphere and had plenty parking.

great location. beautiful historic hotel. great value! pet friendly:)

the spa and the experience was pretty great

we also booked spa treatments and they were fabulous

how early the spa close

messages and spa were fantastic.

we want to come back to enjoy the spa downstairs and restaurant/bar

the pool and spa were closed

my spa tub was dirty and broke

best included breakfast i've had at any hotel.

pool facilities closed indefinitely so i was informed.

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

com website there is an error saying the hotel had a spa tub

on line it said there was a spa tube when in fact there was faults advertising

breakfast was great

in a number of places, worn out rugs and veneers in room, pool not open, room smelled of smoke, parking lot in

i liked the location and the parking for our truck/boat. breakfast was good.

the pool was cold, but the kids still swim. the pool closed early.

pool was nice

i felt the pool area could've been better

the parking lot was in awful condition

pool was closed. kids were very disappointed

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

and gym were closed

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

the jacuzzi at the room outside parking

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

specifically picked this hotel because of the spa

very close to the mgm casino where i was attending a concert. clean rooms!!!

the breakfast was small!

there was a big dining area for breakfast, a nice sized pool, and a small gym

parking could be better.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

coffee was good, but the rest of the breakfast leaved a little to be desired

we were at the end of breakfast, so a little sparse.

the pool/spa were out of order

the water in the hot tub/spa looked like it had been sitting there for weeks and had a greenish tint to it

salt water spa and pool, terraces, food

pool too small

swimming pool water was way too cold.

spa tub was clean and felt amazing

nice spa tub great after a long day of driving.

the room was very nice. spa tub was excellent.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

no breakfast or coffee in the morning

pool and spa nice,

too many unattended kids in pool area

park right across the street from the hotel near the splash pad with lots of fun activities for kids for free

the small wet bar with a sink and the fact the suite had doors that closed to a separate living room

nice gym

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

breakfast is simple but delicious, and staffs are very helpful

lots of free parking, the breakfast was really good

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

not enough of handicap parking

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

i was grateful they were able to accommodate my early check in.

the bed was awesome the pool was lovely the kids had a great time what

100 dollar hold for each night for incidentals but does not have room service at all, so i'm not sure why this

if you use room service it's a 22% gratuity charge and also 2

we had appointments with the cleveland clinic and was pleased that we had a shuttle

the gym is missing a pull-

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

bar and grill staff are very friendly, and we overall enjoyed the room and stay

the breakfast buffet on the 14th floor was exceptional

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

the gym was clean and well equipped

also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones

dinning are was wonderful & like how kids eat free at the buffet

restaurant and bar are brightly lit and not cozy at all

very close to cleveland clinic. shuttle service runs every 15 minutes from hotel to hospital.

comfortable bed. proximity to cleveland clinic. shuttle service.

pool area was nice for kids.

bar and bistro were closed

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

why is the pool closed?

i had left them twice when we went to breakfast and the pool and they never barked so something was wrong and

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

the stay was comfortable and the gym was basic

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering

breakfast

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

pool and spa were used, as was the gym

pool still closed!

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

rooms are small, but what they lack in space they make up for with class and character

no gym, empty downtown, not the hotels fault, though it felt soulless

the staff is great and also love the bar and food

great valet service and bar and food was amazing as well

didn t enjoy the room service option

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

there s also a wonderful spa and a couple great restaurants in there as well

we didn't have breakfast at the property

we ordered room service from the 1890 restaurant at the hotel

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great

nice corner view breakfast was excellent

originally added extra items to my room service tab

in room breakfast was excellent