quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping

decent restaurant with bar onsite where we had dinner and breakfast

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

only thing they were doing construction so we couldn't use the gym but all else was

small pool towels, low pressure on spa jets

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

has truck parking more or less

it made me so uncomfortable i told my kids to throw the food away and we would go to mcdonalds

they gave me fresh towels good room service.

drain plug was tricky on spa tub!!

the tub and spa was dirty

the spa tub was nice and for the price of the room we were happy with it.

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

i wish it was a hot breakfast.

i don't remember there being any other breakfast

and the parking was tight

breakfast was fine.

room service unless requested

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

if you use room service it's a 22% gratuity charge and also 2

friendly staff. clean. quiet. comfortable beds. shuttle.

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

electronics, tv and wifi could be better. dated

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market,

excellent location, amenities, room service and staff was very helpful!

room service was quick and delicious

exercise room and pool great, clean, and available

- no laundry bags, no in room directory (e

wifi did not work

room service came within minutes of me call for assistance

room service and cleanliness

upon entering room, glass enclosed spa tub and shower on left

specifically booked this hotel for the spa bathtub

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

staff was very nice. room was very clean. breakfast was good.

i just wish it was a microwave i had my kids

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

kids loved the pool/jacuzzi

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the staff is great and also love the bar and food

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

great valet service and bar and food was amazing as well

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

there s also a wonderful spa and a couple great restaurants in there as well

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

also the breakfast room service was delicious

it was mildly annoying because we prefer to sleep in darkness, and we had a pet that was curious about the

also they have now added a spa - great reason to come back

spa as

i made the reservation the women told me that the spa was same day reservations

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

friendly and helpful staff, the gym, location was excellent.

originally added extra items to my room service tab

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

nice corner view breakfast was excellent

staff is kind, free parking, breakfast included

do a lot of traveling and enjoyed having a hot breakfast

breakfast great coffee !!!!cinnamon buns.

an immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and

clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

great location in the flats. very clean, modern room. loved the bliss spa products in room

the free wifi was difficult to get on

no room service!

i will be back. the best gym of any hotel ive stayed in

late check out allowed us to sleep in and not feel rushed

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the pool was not working for the kids

parking was horrible

the breakfast buffet was great and snacks and beverages near the

breakfast bar was above average

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

the wifi did work for my phone but i could not connect the laptop to it

beautiful building, cozy room, amazing location, kitchen available for use!

feels like home. great game room. private parking and the beds are beyond comfortable.

wifi password didn't work

it s included in the stay not just that you have breakfast specify what is required like paid wifi for example

pool is amazing and huge

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

entire hotel, staff, rooms, area, dining in for breakfast was top notch and just excellent

they have an indoor pool.

they room was nice. had a spa tub and very clean.

indoor pool and spa was nice

chef actually took a request for the kids and they were very happy

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

loud kids running around playing hide and seek it was horrible all evening and early morning

spa tub was great.

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

all the staff members were very friendly, and there is plenty of free parking on the property

the room was comfortable and clean. breakfast was great. in a great location.

simply lovely, with ample parking, always clean, good food and drink a delight close

messages and spa were fantastic.

steps up and down to the rooms and spa services .

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

we want to come back to enjoy the spa downstairs and restaurant/bar

easy reservations for spa services

swimming pool available, big parking lot

the pool. the kids loved it. we also loved the staff! super friendly

on the first floor, there is a bar that serves great food

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early,

only con was that my teens wanted to use the pool but too many little ones in there