small pool towels, low pressure on spa jets

strong smell of people smoking weed on our floor

laundry and microwave were good for amenities

the pool wasn't open all day.

front desk the owner or manager was very disrespectful towards kids it was dirty no one told me it was a extra

we had reserved 2 king suites with jacuzzis&spa bath

the tub and spa was dirty

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa bath had hairs and a ring on it

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

blinds let in the parking lot lights at night and the morning sun super early

very clean. nice breakfast. quiet. nice price. nice location.

decent restaurant with bar onsite where we had dinner and breakfast

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

lots of free parking, the breakfast was really good

shuttle service to the cleveland clinic or restaurants

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

hot water night 1 and night 2, no elevator, a/c, wifi, hot water or parking access all day/night

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the bar and grill has good food and a nice atmosphere

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

both restaurants plus room service were top notch

electronics, tv and wifi could be better. dated

good i had room service

access to cleveland clinic and ease of obtaining shuttle service as needed

no room service

and my daughter loves the pool

room service came within minutes of me call for assistance

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

gym, beds were very comfy.

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

staff nice , great area for kids while traveling.

room and breakfast

staff nice , great area for kids while traveling.

on-site parking was convenient

there was a continental breakfast. not many choices. muffins were fresh.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

parking was tight, but ok. desk between beds was not usable due to oversized

gas fireplace in our room as well as a turntable with vintage records

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

kids loved the pool/jacuzzi

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the staff is great and also love the bar and food

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

great valet service and bar and food was amazing as well

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

there s also a wonderful spa and a couple great restaurants in there as well

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

also the breakfast room service was delicious

it was mildly annoying because we prefer to sleep in darkness, and we had a pet that was curious about the

also they have now added a spa - great reason to come back

spa as

i made the reservation the women told me that the spa was same day reservations

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

friendly and helpful staff, the gym, location was excellent.

motel has a stand of trees across the parking lot which was nice to look out at

was not impressed with the quality of hot breakfast foods too pre fabricated

swimming pool was foggy

only thing i didn t like is that there are only a few parking spots that are close enough to an outlet for a

we liked the gym and indoor pool.

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great

great location in the flats. very clean, modern room. loved the bliss spa products in room

the free wifi was difficult to get on

no room service!

i will be back. the best gym of any hotel ive stayed in

late check out allowed us to sleep in and not feel rushed

spa tub was great.

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

all the staff members were very friendly, and there is plenty of free parking on the property

didn't like that front door was locked so had to use back door and carry luggage from parking lot

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

a free safe parking area behind with locked night time

the kitchen was big and well appointed

parking was free and the breakfasts were first class

they had a private parking lot that is gated late at night

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

nice fitness center and pool too

loved the room with a trundle option to allow kids to spread out in a hotel room.

also pool area was not that clean

kids loved the trundle bed

to many kids and not enough adult supervision

kids running up and down the hallway all night

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has

i wish there was room service. i could hear the door slamming to the stairs.

early check in and close to the national park

specifically picked this hotel because of the spa

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

clean. welcoming, friendly and warm enviroment. breakfast was so good

not enough parking because there were 2 big trucks that took up 4 spaces each

breakfast was good and the woman working it was extremely nice and pleasant