pool was closed. kids were very disappointed

the kids had fun so that s all that matters

we had asked for covered parking for a motorcycle, when we stopped at the entry

the location, free parking, large room, very comfortable bed.

the continental breakfast had a variety of food that my family enjoyed

com website there is an error saying the hotel had a spa tub

on line it said there was a spa tube when in fact there was faults advertising

a change machine in the laundry room might be nice.

really wish the breakfast would go later than 930, especially on a weekend

four days, we could never get our phones or laptops to connect to the hotel wifi

my spa tub was dirty and broke

the pool and spa were closed

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

we came here for spring break for the kids to be able to swim

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

i realize that it is the pet room but it needs to be sanitized to not smell so doggy

pool was nice and the kids loved swimming in it before community lessons started

the pool. the kids loved it. we also loved the staff! super friendly

the pool area is amazing and so is the backyard

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

messages and spa were fantastic.

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one

we want to come back to enjoy the spa downstairs and restaurant/bar

the spa and the experience was pretty great

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

salt water spa and pool, terraces, food

the water in the hot tub/spa looked like it had been sitting there for weeks and had a greenish tint to it

the pool/spa were out of order

the gym is a little small and it was a little pricey

the pool was well kept and clean

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

the breakfast bar and bar but i understand due to the covid

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

i didn t like the fact that the pool was dirty & the hot tub .

nice spa tub great after a long day of driving.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

the room was very nice. spa tub was excellent.

spa tub was clean and felt amazing

wifi would not connect at night

specifically picked this hotel because of the spa

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

pool was clean and well maintained

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob

clean. welcoming, friendly and warm enviroment. breakfast was so good

pool and spa nice,

room service took about an hour, and it cost $16 for a brownie with ice-cream

i just hate that the pool is always closed and it never says so on the website

the parking and location of the hotel near the freeway was a plus as well

too many unattended kids in pool area

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

convenient parking

breakfast was only adequate

on site parking in a small town was a bonus too

breakfast was fine.

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

pool was very nice and warm

was an event going on at the hotel and the parking was extremely limited

great parking, services.

bar and bistro were closed

the pool and hot tub were closed

wifi did not work

pool was closed and room wasn't cleaned

the gym had nice

could use a second eating room. bar is crowded and noisy

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

loved the shuttle and the warm cookies and comfy

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

we had appointments with the cleveland clinic and was pleased that we had a shuttle

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

breakfast could have been having slightly more variation

room service

got approached by homeless man asking to talk to me and my two kids in the parking lot

near cleveland hospital. laundry services

location to cleveland clinic and shuttle is well worth it.

room service came within minutes of me call for assistance

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

staff nice , great area for kids while traveling.

staff was very nice. room was very clean. breakfast was good.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

pool and spa were used, as was the gym

the bed was very comfortable. the poor and spa were clean and well maintained.

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the kids breakfast must be included along with the adults

cranky bar manager

rooms are small, but what they lack in space they make up for with class and character

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

didn t enjoy the room service option

the staff is great and also love the bar and food

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

nice corner view breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great