everything. the spa and pool are my favourite

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

prices for the spa treatments were affordable

spacious bedroom, with a comfortable bed and a large bathroom

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

spa treatments were excellent

fantastic restaurants, pools, spa and gym

really lovely staff, pools , spa and treatments were very high quality.

we went to the spa and was amazing as well

spa and pool area and closeness to la caleta.

hotel staff and spa exceeded our expectations

the complementary chocolates and spa access were a nice touch

the spa was closed

was surprised that sauna and spa area pools were not included in already high price of the room

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

gym was disappointing - old kit.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

we also enjoyed the spa a lot

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

spa experience when checking in for our treatments was not user friendly.

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

spa and staff there were brilliant

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

with the spa area

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

spa treatment was amazing

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatments very expensive

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

spa and persian restaurant

spa dispointing steam and sauna were not in operation and no disabled access

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

had the gold level room with a spa wirlpool in the huge patio

thoroughly enjoyed the massage i had in the spa too

the lady at the spa was lovely and extremely helpful and accommodating

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa facilities are amazing and the massages are to die

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

our bedroom was very clean and spacious

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa is fantastic. best sun bed policy i have ever witnessed.

the biggest bonus for me was the room size which was so spacious

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa was closed

spa closed due to covid

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we don't usually do all inclusive but did as the spa was not open and it was very good

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

spa treatments were exceptional

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

cute spa facilities that were available after reservation

spa was really amazing and clean

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the spa was incredible, i got an amazing massage and the thermal suite was divine

spa was fantastic

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

location great gardens with path paths way flowers etc. pool all stylish

kids in apartment next door for hours , went to reception , they just looked at me no help at all

all inclusive was a dream we had drinks buy the pool most days

the spa was absolutely

spa option was super, had a fantastic facial, best yet

told a late check out was possible and then it wasn't

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

nice not to have kids around

the wifi didn't work in our room, my wife said the massage at the onsite spa was

pools great for kids

snack bar closes at 3:30pm

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

breakfast was the only meal we included and it was excellent, great selection and it is was great

the location, the room, the pool and the spa (i got a massage and it was super)

i used the spa once for a happymum massage and it was very relaxing

i visited the spa and had a treat which was amazing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

very nice spa for massage and facials etc which was a surprise

spa was great, entertainment was really good.

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

location was great. the property was nice and the spa was fabulous

the spa booking was hit and miss. we couldn t get clear info on the treatments.

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

would be good to have more seafood and to have good spa service would be the best.

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

pool, 3 different restaurants, spa etc

the spa is simply incredible, the massage is simply one of the best in life

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the spa experience was also great

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

room service, pool area closed at 1800, no shorts or sleeveless tops allowed in the restaurant at

gym disappointing some equipment not working.

staff was very friendly and it was very clean i defently will come back in summer with my kids.

from reception, restaurant, bar to entertainment staff were so nice and friendly

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the gyms weights were too light , no machine for chest work out and the spa is not included

my husband used spa and said it was great

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

only little complaint was about the spa

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

spa massage was not very good.

we were also given free 1 hour spa vouchers, which we didn't expect

spa - fantastic

hotel with spa and infinity pool

view, sweets, spa and swimming pool area

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

needs another bar open after 6pm other than small reception bar

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

one back and upgrade my room staff very helpful and spa was

stayed in deluxe room with spa bath

the pool and spa area are a dream

how clean it is spa is good and also very close to oit you need

spacious room, good breakfast. excellent spa and a great location.

spa lots of things wasn't working

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

a few free parking spaces are provided, for the rest you must pay, so we parked the car on the street which

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

a nice golf course out the back

we were on the top floor hence our wifi connection was a bit weak

were brilliant bar staff kitchen and dining staff all went above and beyond to make our holiday brilliant

nice to have waiters to lead us to table, beautiful surroundings, nice to walk around the golf course our room

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

lack of information provided on check in about facilities and when asked at spa reception

our club room (with spa upgrade) was fabulous

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

spa looked amazing

the cost of the spa was not related when checking in or booking

staff, deluxe lounge, food, everything. the spa was lovely too

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

spa and the food

staff where friendly especially at the spa we had an amazing couples massage

borderline hostility from spa receptionist

spa and massages

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

kids spa for nails and massage

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

the spa and the cocktails at the pool bar

really friendly staff. great facilities including the spa area

the spa was also closed on our trip and the towel system at the pool could be better

the spa and pool area were brilliant

everything was excellent slight disappointment that the spa was closed during our stay

pool side bar but nothing said regarding bring your own drinks in

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

a small rooftop bar would be great during the day for those relaxing at the pool.

no bar by the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

i was loooking forward to train in the gym there , i was thinking it s for free but wasn t

very clean both in the room and around the swimming pool

kids bed was horrible

room was big and well equipped kitchen

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

friendly staff - spotless property with nice pool breakfast bar - highly recommend

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

spa is bad

prices at the spa felt a touch heavy

we specially enjoyed the spa and the billiards room

gym/spa didn't open until 10am and closed for lunch

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

spa treatment was class

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

the spa (very small, in the close by hotel) wasn't free as i thought

if the spa area was bigger

we had massages in the spa and that were great and the pool bar was also quite nice

sauna wasn't working. gym equipment needed updating

_kids club-almost full day long really meaningful activities organized for kids

pool bar staff are friendly and a good laugh.

we loved the mini golf which was free and good fun

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

the staff were friendly, restaurant food was really good & the breakfast was nice

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

great breakfast and swimming pool area

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

ocean view, upgrade to suite :-), rich breakfast, clean room, friendly helpful stuff, free parking

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

the spa is lovely and again, the staff are great

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

booked this hotel as i wanted a solo spa break/some peace and quiet

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

spa was lovely

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa area is a bit dated.

the spa was also great and showed a wonderful view of the coast

room was comfortable, spa was relaxing and breakfast was lovely

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

it also have a spa which unfortunately we did not have time to enjoy

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

a number of pools to use, excellent spa and gym

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

gym and spa are great and the food can't be faulted

the spa was stunning and the beautician who did my facial was excellent

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

the spa and gym are part of the package and are a very nice treat

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

there is also a relaxation spa with is a great addition

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

need to go out to buy mineral water and the spa was not good

the gym and spa were also great

spa was closed because of covid

a towel robe in the room, cushions on sunbeds, a drink with evening meal if half board and full pool waiting

if you like golf (i don't) this might be a place for you, it is surrounded with golf courses and they are meant

i like that they bring your drink to you when ordering at the pool bar -quiet

also a very large and beautiful swimming pool available next to you

however, we spent 2 partial days at the pool with kids and friends and is amazing

spa was far, it is outside the hotel

bedrooms were spacious and clean

facilities and especially the spacious suite and value for money

spa was closed!

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa treatments are also incredible and cynthia was amazing

have to say ,our kids were asked to take off their floats in an empty swimming pool

the gym was not equipped and did not even have a single dumbbell.

golf plaza bus stop

in the evenings, there was a mini disco for kids followed by different shows for adults very entertaining

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

i had to critique a little i found the spa to be noisey

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

lot of space near pools

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

big bathroom with spa bathub, excellent water pressure

the spa and sauna was not well maintained and could be much better if it was cleaned

there is a lovely private spa , for who loves massages

had a massage in spa with denise it was exceptional

the location is quite windy the spa was not open due to staff shortages

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

unfortunately the wellness/spa service was poor

spa bath is nice

spa staff never actually seemed to be there so nobody to talk to about services etc

the royal level area and pool side service was excellent

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

the spa was in another building/hotel (which is not specified on the website) and was out of service

bonus free visit to the spa 5

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

exceptional breakfast and dinner, cozy pools.

loved the amenities, the food was good, and the spa was great

spa and gym also a great

evening activities, food options, pool activities and the spa massages

offered the use of the spa on the last day to shower before heading to airport

the spa was a little expensive but in the end was totally worth it.