pool area great, spa fantastic, mediocre massage

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

spacious room, good breakfast. excellent spa and a great location.

the spa was too expensive and i did not know prior too booking the facility

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

the wifi is fast, the food is delicious, and the pool area is excellent

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

gym is well-equipped for a hotel gym

staff friendly and wifi very

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

location - nice 5-10 minute walk from the strip/beach animation team easy to find parking space

very clean hotel, big room with balcony and great sea view. free parking nearby.

the pool and spa area are a dream

cleanliness. lovely spa and new infinity pool

the spa was lovely too

one back and upgrade my room staff very helpful and spa was

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

new comfy sunbeds were great right next to the spa pool

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

the spa on the last floor is also good value for money, considering the alternative is to have a

hotel with great roof top bar and infinity pools with the spa treatment centre

had to pay for wifi

everything exept wifi

the room service came in while i slept but i assume thats not their fold.

was lovely and clean and quiet, but wasn t adults only.

should provide free wifi in rooms not just the foyer

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

lack of information provided on check in about facilities and when asked at spa reception

the spa was wonderful

our club room (with spa upgrade) was fabulous

especially the spa and rooftop terrace

heated jacuzzi pool was great, gym and spa also good

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

really friendly staff. great facilities including the spa area

the spa and the cocktails at the pool bar

spa and gym

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

spa and the food

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

only the gym was free , for the steam and any spa service you need to pay > 15 euros

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

the breakfast was nice

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the cost of the spa was not related when checking in or booking

spa looked amazing

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

the spa was lovely and claudia was excellent

kids spa for nails and massage

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

i made breakfast myself in a well equipped kitchen

friendly staff - spotless property with nice pool breakfast bar - highly recommend

room was big and well equipped kitchen

kids bed was horrible

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

spa and massages

borderline hostility from spa receptionist

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

were a little surprised to have to pay extra for the gym

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

games, gym and the spa - we spent an afternoon in the spa and sauna

the spa is simply incredible, the massage is simply one of the best in life

pool, 3 different restaurants, spa etc

if the spa area was bigger

the spa is dated . some of the guests were chav.

plus their day spa is heaven

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

the spa (very small, in the close by hotel) wasn't free as i thought

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

sport gym had an awful smell, the equipment is outdated and broken

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn

had a gym if required and there was entertaiment every

for families with kids, totally recomend to take a suite/two rooms (we asked for the update after seeing the

prices at the spa felt a touch heavy

gym/spa didn't open until 10am and closed for lunch

spa is bad

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

we specially enjoyed the spa and the billiards room

indoor thermal spa was fantastic, we used it during a rain shower

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

i liked the location, the new spa and breakfast.

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

nice pool area

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

spa services and staff were exceptional

had a lot of facilities, shops, swimming pools, bars, spa and others

the spa is lovely and again, the staff are great

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

to come back in june and found ourselves handed over to this other girl spent an hour at the pool talking families

kids pool noisy

kids pool noisy

something to clean the dishes in the kitchen would also help

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

very nice spa for massage and facials etc which was a surprise

the pool, the spa was great

the location, the room, the pool and the spa (i got a massage and it was super)

the food and drinks were amazing; the spa services made you feel heavenly

i used the spa once for a happymum massage and it was very relaxing

the spa was absolutely

spa option was super, had a fantastic facial, best yet

hotel is one of the best adults only hotels we have stayed in

nice not to have kids around

adults only

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

food, plants (inside and around the hotel), spa and location.

spa was lovely

the spa cannot be used unless you pay 12 euros per hour for the spa

to circumstances beyond their control the spa was shut

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

spa was closed because of covid.

we don't usually do all inclusive but did as the spa was not open and it was very good

the wifi didn't work in our room, my wife said the massage at the onsite spa was

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker,

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

we had massages in the spa and that were great and the pool bar was also quite nice

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

mini golf, playground, and many games for kids

gym was nice to have

ud83dude0a amazing pools, gym, sauna

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa facilities were on point as were the staff in that area

our bedroom was very clean and spacious

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

thoroughly enjoyed the massage i had in the spa too

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

spa dispointing steam and sauna were not in operation and no disabled access

excellent service from spanish david in public relations who is a credit to the hotel

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

we self-catered a few meals - the kitchenette is not very well stocked

classical music from the kitchen playing from early morning till late night

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa is fantastic. best sun bed policy i have ever witnessed.

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

issues post renovation which weren t yet complete, some toilets not working and spa not

spa was closed

the spa was closed due to refurbishment, but nothing to complain about.

spa experience when checking in for our treatments was not user friendly.

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

great spa facilities with huge variety of treatments

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

spa and staff there were brilliant

didn't use the spa or any of the other facilities

with the spa area

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

the spa was also stunning

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the pool and the spa was great. the views from the property were amazing

spa and persian restaurant

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

could improve spa (very small)

spa treatments very expensive

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatment was amazing

helpful friendly staff, great facilities spa gym

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa still closed ( covid ) but offering massages one of the best massages i have had

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

breakfast was fantastic great variety

spa area pleasant

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

i wanted to use the spa but it was closed because of covid restrictions.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

the complementary chocolates and spa access were a nice touch

the spa is overpriced and did not match expectations

the spa was closed

in the spa people using sauna etc naked

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spa area very small

spacious bedroom, with a comfortable bed and a large bathroom

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

prices for the spa treatments were affordable

we book a massage through the app and when we got to the spa they said they had no record of it

the trash bins are hard to find and not enough in the spacious room like this one

we had a relaxing afternoon in the spa and wellness centre

i also wish that someone would have told me in advance the spa was closed and maresia too

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa is lovely and really good massage

really lovely staff, pools , spa and treatments were very high quality.

spa treatments were excellent

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

villa with spacious rooms and beautiful terrace with private pool

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was really amazing and clean

cute spa facilities that were available after reservation

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

the gyms weights were too light , no machine for chest work out and the spa is not included

there is the gym and spa facilities

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

hotel with spa and infinity pool

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa massage was not very good.

spa complex, delicious food, great attitude

spa - fantastic

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

only little complaint was about the spa

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spa area is a bit dated.

the spa was also great and showed a wonderful view of the coast

room was comfortable, spa was relaxing and breakfast was lovely

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

it also have a spa which unfortunately we did not have time to enjoy

there is also a relaxation spa with is a great addition

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

big room with kitchen, balcony and own sunbeds

also the kitchen wasn t so well equipped with basics like sieves grater peelers missing

pristine, amazing rooms, very high quality fixtures / fittings / super sleek kitchen

however, we spent 2 partial days at the pool with kids and friends and is amazing

the christmas dinner was not kids and vegetarian friendly

confusion regarding the spa facilities

bedrooms were spacious and clean

facilities and especially the spacious suite and value for money

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

spa is not worth visiting

the spa treatments are also incredible and cynthia was amazing

wifi in rooms was intermittent, considering it's not free, i thought it would be better.

they have a looot of activities - we had casino night, aqua gym, acrobatic show

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

laura at the gym and the pool was wery ceerful and professional

there is a lovely private spa , for who loves massages

the location is quite windy the spa was not open due to staff shortages

our room was clean & very comfortable & the spa was wonderful

big bathroom with spa bathub, excellent water pressure

stunning location, beautiful pool and amazing spa (massage therapist was unreal

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

i had to critique a little i found the spa to be noisey

staff at the spa were fantastic and the massages were great

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

unfortunately the wellness/spa service was poor

spa bath is nice

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa staff never actually seemed to be there so nobody to talk to about services etc

plus, deivis at the pool side who was so thoughtful and attentive, bringing little treats and drinks throughout

gym and spa are great and the food can't be faulted

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

it was busy so everything had to be pre planned and booked. spa and restaurants

the spa was stunning and the beautician who did my facial was excellent

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

beautiful and calm place, relaxing spa area, very friendly staff

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later

they put on a good entertainment schedule and the spa is good too

need to go out to buy mineral water and the spa was not good

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa was closed because of covid

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not