s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the bar was reasonable for drinks considering the standard of the place

the phone and wifi didn t work

we had massages in the spa and that were great and the pool bar was also quite nice

my kids loved it very much

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

gym was small and poor

spa is bad

we specially enjoyed the spa and the billiards room

first, the spa is extremely small

gym/spa didn't open until 10am and closed for lunch

prices at the spa felt a touch heavy

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

the spa is lovely and again, the staff are great

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

had a lot of facilities, shops, swimming pools, bars, spa and others

kids spa for nails and massage

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

the spa was lovely and claudia was excellent

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

helpful staff lovely pools spa gym etc

spa and the food

i enjoyed the spa and the 2 pools outside.

hotel was lovely and clean, pool was nice and warm and spa was amazing.

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

parking was super easy and free of charge

hotel has very few parking spaces

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

had parking, was by the sea and had a small gym

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

the gym was good too

very noisy cleaning staff and constant kitchen smell in the lobby.

swimming pool was very clean and well maintained

good cafe bar area to

very clean both in the room and around the swimming pool

we did not have breakfast included, but the kitchen was well equipped

friendly staff - spotless property with nice pool breakfast bar - highly recommend

bar underneath hotel can at times be noisy - but didn't wake my child

choice of 2 pools was great for the kids section & the adults section

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

booked this hotel as i wanted a solo spa break/some peace and quiet

food, plants (inside and around the hotel), spa and location.

2 lovely swimming pools and a spa pool

spa was lovely

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

location of the hotel is very good the wifi was very quick

food was lovely, bar had all named spirits

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has

pool, dinner breakfast

be nice to have the spa open a bit later in the evenings

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

the spa was too expensive and i did not know prior too booking the facility

pool area great, spa fantastic, mediocre massage

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

room service staff

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music

how clean it is spa is good and also very close to oit you need

cleanliness. lovely spa and new infinity pool

stayed in deluxe room with spa bath

the nail in spa was really expensive and poor quality

brilliant location very clean friendly staff fantastic spa and pool areas loved it

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

no bar by the pool

perfect accommodation for 2 brothers on a 3 day golf break

should provide free wifi in rooms not just the foyer

could do with a decent bar not as i'm an alcoholic but sometimes you don't want to go far

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

games, gym and the spa - we spent an afternoon in the spa and sauna

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

spa experience could be much better

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

spa was great, entertainment was really good.

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

spa and gym

the spa and pool area were brilliant

everything was excellent slight disappointment that the spa was closed during our stay

the spa and the cocktails at the pool bar

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

to use gym - no suggestion that it wouldn t be included however the fee was not significant and i expect

spa pool jets excellent for joints

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

the food choice was very good. the rooms are huge. the spa was excellent

lack of information provided on check in about facilities and when asked at spa reception

spa time! till 1800!

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

our club room (with spa upgrade) was fabulous

the room, a good size, spa bath and an exceptionally comfortable huge bed

spa treatment was class

the spa is dated . some of the guests were chav.

if the spa area was bigger

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

very nice spa for massage and facials etc which was a surprise

the location, the room, the pool and the spa (i got a massage and it was super)

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

i used the spa once for a happymum massage and it was very relaxing

i visited the spa and had a treat which was amazing

the wifi didn't work in our room, my wife said the massage at the onsite spa was

also unlike previous visit you had to go to the bar to get a drink- no table

for a holiday with kids

great pool area, bar access

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

the spa was absolutely

spa option was super, had a fantastic facial, best yet

the downstairs bar area where entertainment is held could do with some refurbishing

always a free pair of sunbeds by the pool

adults only

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of

kids in apartment next door for hours , went to reception , they just looked at me no help at all

pool areas very good

2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the spa is excellent

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the cost of the spa was not related when checking in or booking

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

really nice spa too and we both enjoyed the massage on offer

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

s was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

borderline hostility from spa receptionist

rooms were very spacious with balcony with street and sea view

spa and massages

spa closed due to covid

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

spa is fantastic. best sun bed policy i have ever witnessed.

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa was closed

naturist pool, no spa included in room price

issues post renovation which weren t yet complete, some toilets not working and spa not

enjoyed the family private spa hour for 60 enjoyed immensely

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

the spa facilities were on point as were the staff in that area

our bedroom was very clean and spacious

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa dispointing steam and sauna were not in operation and no disabled access

entering spa disabled access non existent

excellent service from spanish david in public relations who is a credit to the hotel

thoroughly enjoyed the massage i had in the spa too

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

the spa was amazing and very reasonably priced- we had three treatments each

the pool and the spa was great. the views from the property were amazing

spa and persian restaurant

pool beds were surprisingly comfy, and spa treatments were

could improve spa (very small)

spa treatments very expensive

helpful friendly staff, great facilities spa gym

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatment was amazing

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

we also enjoyed the spa and tennis court

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

the spa is also incredible

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was closed due to refurbishment, but nothing to complain about.

we also enjoyed the spa a lot

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

great spa facilities with huge variety of treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the indoor pool and spa was closed and that was the main reason for booking that hotel.

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

the complementary chocolates and spa access were a nice touch

the spa is overpriced and did not match expectations

the spa was closed

in the spa people using sauna etc naked

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spa area very small

spacious bedroom, with a comfortable bed and a large bathroom

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

prices for the spa treatments were affordable

spa area was also decent but could have been opened a bit longer in the evening

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we book a massage through the app and when we got to the spa they said they had no record of it

everything. the spa and pool are my favourite

i also wish that someone would have told me in advance the spa was closed and maresia too

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

we went to the spa and was amazing as well

spa treatments were excellent

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa was exceptional as were the treatments

villa with spacious rooms and beautiful terrace with private pool

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the lady at the spa was lovely and extremely helpful and accommodating

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa treatments were exceptional

cute spa facilities that were available after reservation

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

there is also a relaxation spa with is a great addition

great eco breakfast with local products and helpful staff

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

rooms were spacious and beds super comfy

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

view, sweets, spa and swimming pool area

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

hotel with spa and infinity pool

spa complex, delicious food, great attitude

spa was a wonderful experience

big room with kitchen, balcony and own sunbeds

also the kitchen wasn t so well equipped with basics like sieves grater peelers missing

pristine, amazing rooms, very high quality fixtures / fittings / super sleek kitchen

however, we spent 2 partial days at the pool with kids and friends and is amazing

the christmas dinner was not kids and vegetarian friendly

confusion regarding the spa facilities

bedrooms were spacious and clean

facilities and especially the spacious suite and value for money

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

spa is not worth visiting

the spa treatments are also incredible and cynthia was amazing

wifi in rooms was intermittent, considering it's not free, i thought it would be better.

they have a looot of activities - we had casino night, aqua gym, acrobatic show

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

laura at the gym and the pool was wery ceerful and professional

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

lot of space near pools

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

i had to critique a little i found the spa to be noisey

there is a lovely private spa , for who loves massages

had a massage in spa with denise it was exceptional

stunning location, beautiful pool and amazing spa (massage therapist was unreal

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

big bathroom with spa bathub, excellent water pressure

unfortunately the wellness/spa service was poor

spa bath is nice

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa staff never actually seemed to be there so nobody to talk to about services etc

plus, deivis at the pool side who was so thoughtful and attentive, bringing little treats and drinks throughout

beautiful and calm place, relaxing spa area, very friendly staff

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

great spa food catered well for vegetarians staff were really nice good breakfasts

spa could open a little later

the spa was stunning and the beautician who did my facial was excellent

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

gym and spa are great and the food can't be faulted

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

it was busy so everything had to be pre planned and booked. spa and restaurants

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

great breakfast too with beautiful views

the bar service on the deck was excellent and the view was lovely

also that the bar stayed opened later than 9pm & why was the swimming pool taken away