lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

one of the best adults-only hotels i ve been to

we had massages in the spa and that were great and the pool bar was also quite nice

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

cold pool

swimming pool bar close at 6pm

i really liked pool area and gym facilities

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

wifi was incredibly strong and stable the entire time, even during the brief thunderstorm

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

gym and spa hours should be longer

spa is bad

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

we specially enjoyed the spa and the billiards room

prices at the spa felt a touch heavy

kids spa for nails and massage

the spa was lovely and claudia was excellent

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

friendly staff - spotless property with nice pool breakfast bar - highly recommend

pool area was lovely sun all day until early evening

i made breakfast myself in a well equipped kitchen

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

when we called the reception for water they said there's no room service, that we were welcome to buy it

no bar or music around the pool

stated adults only hotel ,this was not the case as 13 year old were staying with parents

not the usual tourist hotel as it is adults only

inexpensive wifi-12 euros for the week

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

hotel room cleaned every day great food good wifi great game competitions (water polo,mini golf, ping pong)

we were on the top floor hence our wifi connection was a bit weak

bathroom, balcony, gym, swimpools, staff, cleanliness was perfect

11th floors view of the volcano and the golf area was very nice from the balcony, also the shower and everything

spa treatment was class

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

the spa is dated . some of the guests were chav.

the spa (very small, in the close by hotel) wasn't free as i thought

plus their day spa is heaven

it has a massive swimming pool and very good spa facilities

no spa in the hotel

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

green interior, large pool, private parking, direct acess to beach+promenade 9

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

no spa facilities e.g. steam room etc

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

spa and gym

everything was excellent slight disappointment that the spa was closed during our stay

the spa was also closed on our trip and the towel system at the pool could be better

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

very nice helpful staff, service, breakfast

the hotel staff where friendly and the hotel exceeded all expectations, breakfast was fantastic!

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

the spa was too expensive and i did not know prior too booking the facility

spacious room, good breakfast. excellent spa and a great location.

be nice to have the spa open a bit later in the evenings

pool area great, spa fantastic, mediocre massage

spa time! till 1800!

lack of information provided on check in about facilities and when asked at spa reception

especially the spa and rooftop terrace

the spa was wonderful

our club room (with spa upgrade) was fabulous

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

spa looked amazing

the spa the location

the spa is excellent

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

s was almost perfect except quality of spa services

rooms were very spacious with balcony with street and sea view

borderline hostility from spa receptionist

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

cleanliness. lovely spa and new infinity pool

brilliant location very clean friendly staff fantastic spa and pool areas loved it

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

how clean it is spa is good and also very close to oit you need

the spa was lovely too

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

gym very old and broken

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

it would have been nice to have had a fish option at the breakfast selection.

have been toilets and a small bar near the jacuzzi

cons: it s hard to come up with anything, but if being picky, a better children s pool area with a slide

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

the spa experience was also great

spa experience could be much better

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

location was great. the property was nice and the spa was fabulous

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

i visited the spa and had a treat which was amazing

the location, the room, the pool and the spa (i got a massage and it was super)

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

very nice spa for massage and facials etc which was a surprise

i used the spa once for a happymum massage and it was very relaxing

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

my kids loved this place and wanted to stay forever

dirty walls, oldet furniture, problems with electronic keys (not only in our apartment), kitchen mist knife

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing

allowed big groups in and never controlled their foul language with kids around

the spa was absolutely

spa option was super, had a fantastic facial, best yet

friendly staff. excellent location. plenty of sun loungers by heated pool.

the room and the room service was excellent. th breakfast buffet was also excellent.

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view

the wifi didn't work in our room, my wife said the massage at the onsite spa was

the karioki bar down the street. a bit loud in the evening.

the pool bar always had cold food , burgas hot dogs and chips

great and tasty breakfast.

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

spa closed due to covid

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

spa is fantastic. best sun bed policy i have ever witnessed.

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa was closed

naturist pool, no spa included in room price

issues post renovation which weren t yet complete, some toilets not working and spa not

enjoyed the family private spa hour for 60 enjoyed immensely

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

the spa facilities were on point as were the staff in that area

our bedroom was very clean and spacious

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa dispointing steam and sauna were not in operation and no disabled access

entering spa disabled access non existent

excellent service from spanish david in public relations who is a credit to the hotel

thoroughly enjoyed the massage i had in the spa too

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

the spa was amazing and very reasonably priced- we had three treatments each

the pool and the spa was great. the views from the property were amazing

spa and persian restaurant

pool beds were surprisingly comfy, and spa treatments were

could improve spa (very small)

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

we also enjoyed the spa and tennis court

spa and staff there were brilliant

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

with the spa area

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatment was amazing

spa treatments very expensive

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

the spa was closed due to refurbishment, but nothing to complain about.

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

we also enjoyed the spa a lot

the spa is also incredible

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

clean with a top class restaurant and a good sized pool and kitchen facilities in your own apartment whilst

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

all perfect for us as we played golf. breakfast excellent.

my teenage son also made good use of the gym

the gym was so well equipped and clean

the spa was closed on a sunday

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

the room was a very good size and the choice of breakfast and dinner were excellent

spa was closed!

facilities and especially the spacious suite and value for money

confusion regarding the spa facilities

bedrooms were spacious and clean

spa was far, it is outside the hotel

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

hotel staff and spa exceeded our expectations

was surprised that sauna and spa area pools were not included in already high price of the room

the spa was closed

the spa is overpriced and did not match expectations

the spa treatments are also incredible and cynthia was amazing

good breakfast, great choice of swimming pools.

all family members have to finish their drinks before someone goes to the bar for refills only them to have to

only one minus-poor wifi in the

breakfast was a bit cold

prices for the spa treatments were affordable

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

spacious bedroom, with a comfortable bed and a large bathroom

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

the spa was also great and showed a wonderful view of the coast

spa area was also decent but could have been opened a bit longer in the evening

the spa area is a bit dated.

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

nice spa pool

we book a massage through the app and when we got to the spa they said they had no record of it

everything. the spa and pool are my favourite

we had a relaxing afternoon in the spa and wellness centre

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

the spa was exceptional as were the treatments

i highly recommend to visit spa and to get deep tissue massage from carmin

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

we went to the spa and was amazing as well

spa use is not included

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

great eco breakfast with local products and helpful staff

there is a lovely private spa , for who loves massages

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

the location is quite windy the spa was not open due to staff shortages

big bathroom with spa bathub, excellent water pressure

the spa and sauna was not well maintained and could be much better if it was cleaned

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

i had to critique a little i found the spa to be noisey

lot of space near pools

unfortunately the wellness/spa service was poor

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa bath is nice

spa staff never actually seemed to be there so nobody to talk to about services etc

) bar shut down the two tv screens

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

cute spa facilities that were available after reservation

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa treatments were exceptional

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the gyms weights were too light , no machine for chest work out and the spa is not included

the spa treatments were top notch

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

spa massage was not very good.

view, sweets, spa and swimming pool area

spa complex, delicious food, great attitude

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa was a wonderful experience

beautiful and calm place, relaxing spa area, very friendly staff

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

great spa food catered well for vegetarians staff were really nice good breakfasts

spa could open a little later

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

slow wifi

lovely room overlooking the sea, great breakfast so much choice

wifi not too great and guests are given passwords that may expire before end of stay.

bar always closes at 9