the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spa is phenomenal, the heated pools and amazing thermal showers are a must

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

room was spacious and stylish with great views

only little complaint was about the spa

spa - fantastic

spa massage was not very good.

view, sweets, spa and swimming pool area

spa complex, delicious food, great attitude

we were also given free 1 hour spa vouchers, which we didn't expect

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

cute spa facilities that were available after reservation

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

villa with spacious rooms and beautiful terrace with private pool

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

really lovely staff, pools , spa and treatments were very high quality.

the spa is lovely and really good massage

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the trash bins are hard to find and not enough in the spacious room like this one

we book a massage through the app and when we got to the spa they said they had no record of it

i also wish that someone would have told me in advance the spa was closed and maresia too

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

spa area very small

prices for the spa treatments were affordable

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

gym and spa are great and the food can't be faulted

a number of pools to use, excellent spa and gym

the spa was stunning and the beautician who did my facial was excellent

the complementary chocolates and spa access were a nice touch

was surprised that sauna and spa area pools were not included in already high price of the room

the spa was closed

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

hotel staff and spa exceeded our expectations

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

the room size and bathroom not suitable for kids

the spa was closed on a sunday

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

the spa was also stunning

the spa is also incredible

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

spa experience when checking in for our treatments was not user friendly.

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

great spa facilities with huge variety of treatments

the spa was closed due to refurbishment, but nothing to complain about.

spa treatments very expensive

helpful friendly staff, great facilities spa gym

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatment was amazing

didn't use the spa or any of the other facilities

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

we also enjoyed the spa and tennis court

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

could improve spa (very small)

pool beds were surprisingly comfy, and spa treatments were

the spa was amazing and very reasonably priced- we had three treatments each

the pool and the spa was great. the views from the property were amazing

spa and persian restaurant

had the gold level room with a spa wirlpool in the huge patio

spa dispointing steam and sauna were not in operation and no disabled access

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

entering spa disabled access non existent

thoroughly enjoyed the massage i had in the spa too

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa is great and reasonably priced

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

our bedroom was very clean and spacious

enjoyed the family private spa hour for 60 enjoyed immensely

spa was closed

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

naturist pool, no spa included in room price

the biggest bonus for me was the room size which was so spacious

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

to circumstances beyond their control the spa was shut

spa closed due to covid

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

the spa was incredible, i got an amazing massage and the thermal suite was divine

the wifi didn't work in our room, my wife said the massage at the onsite spa was

great pool area, bar access

the karioki bar down the street. a bit loud in the evening.

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

facilities and very good buffet breakfast

the spa was absolutely

spa option was super, had a fantastic facial, best yet

time in adults only accommodation , we really enjoyed the peace during pool time, breakfast time, we have

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

kitchen equipment is limited reception is under staffed often had to wait for ages

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

something to clean the dishes in the kitchen would also help

allowed big groups in and never controlled their foul language with kids around

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

very nice spa for massage and facials etc which was a surprise

they always had a smile to spare even when it got hectic

the pool, the spa was great

the food and drinks were amazing; the spa services made you feel heavenly

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

the spa experience was also great

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

staff was very friendly and it was very clean i defently will come back in summer with my kids.

food was good, pool area great

staff, drinks, pool, lunch, breakfast

there was also a small kids pool and that would be my only concern - other than that there was nothing that

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

they follow strict covid safety measures, good for vaccinated adults who can relax

corridors and staircase are a bit shubby and need renovation - the adults only part actually meant 80% retired

the spa was lovely too

with the all inclusive package the mini bar and the spa was free of charge

the pool and spa area are a dream

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

how clean it is spa is good and also very close to oit you need

spacious room, good breakfast. excellent spa and a great location.

the spa was too expensive and i did not know prior too booking the facility

be nice to have the spa open a bit later in the evenings

pool area great, spa fantastic, mediocre massage

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

the gym was small but well equipped

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

some of the stag parties should have been told to calm down around the pool area

morning breakfast buffet was excellent in choice and quality

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

pool is boring for the kids, mainly since no toys are allowed in an empty pool

the spa was wonderful

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

spa time! till 1800!

the food choice was very good. the rooms are huge. the spa was excellent

especially the spa and rooftop terrace

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the spa is excellent

the spa the location

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

spa and massages

borderline hostility from spa receptionist

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

hotel was lovely and clean, pool was nice and warm and spa was amazing.

only the gym was free , for the steam and any spa service you need to pay > 15 euros

helpful staff lovely pools spa gym etc

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

spa and the food

the spa was lovely and claudia was excellent

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

the spa and pool area were brilliant

everything was excellent slight disappointment that the spa was closed during our stay

really friendly staff. great facilities including the spa area

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

spa and gym

staff, the rooftop pool and facilities, the quality of the room and the bathroom

had to pay for wifi

inexpensive wifi-12 euros for the week

adults only!

should provide free wifi in rooms not just the foyer

they put on a good entertainment schedule and the spa is good too

the gym and spa were also great

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa was closed because of covid

need to go out to buy mineral water and the spa was not good

the room was beautiful, i loved the spa and the pool

waiting time for check in and out and the spa was not included in the price.

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

good choice at breakfast with daily changes to the selection

the room includes a kitchen if you prefer to cook, though you ll need to buy basics like oil, sugar, and salt

i made breakfast myself in a well equipped kitchen

pool area was lovely sun all day until early evening

friendly staff - spotless property with nice pool breakfast bar - highly recommend

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

plus their day spa is heaven

the room, a good size, spa bath and an exceptionally comfortable huge bed

the spa (very small, in the close by hotel) wasn't free as i thought

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

if the spa area was bigger

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

gym/spa didn't open until 10am and closed for lunch

first, the spa is extremely small

gym and spa hours should be longer

prices at the spa felt a touch heavy

we had massages in the spa and that were great and the pool bar was also quite nice

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a

swimming pool bar close at 6pm

i really liked pool area and gym facilities

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

didn t like how there was no lifts because our room was so far from reception a kitchen staff had to help

the parking lot was always almost full (the hotel was fully booked)

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

+ bathroom with a lot of room for your stuff and with five different body care products + parking area for

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

the spa is lovely and again, the staff are great

had a lot of facilities, shops, swimming pools, bars, spa and others

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

the spa cannot be used unless you pay 12 euros per hour for the spa

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

2 lovely swimming pools and a spa pool

booked this hotel as i wanted a solo spa break/some peace and quiet

spa was lovely

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

the spa is in another building so you need to cross a small road to reach it

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

room was comfortable, spa was relaxing and breakfast was lovely

bonus free visit to the spa 5

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

the spa was in another building/hotel (which is not specified on the website) and was out of service

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the breakfast lunch and dinner was amazing

loved the amenities, the food was good, and the spa was great

spa and gym also a great

the spa was a little expensive but in the end was totally worth it.

offered the use of the spa on the last day to shower before heading to airport

spa and wellness is special and spacious with sea water (

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

spa could be better.

there were no hooks in the bathroom for towels or our spa robe

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

beautiful and calm place, relaxing spa area, very friendly staff

great place with spa wellness and delicieux restaurant

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

spa use is not included

breakfast was amazing

breakfast was good and varied.

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast wasn t fresh, all cooked meals felt precooked

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

only thing that was not perfect was wifi

the gym is new and good

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction

the kitchen was not well equiped

however, we spent 2 partial days at the pool with kids and friends and is amazing

spa was closed!

spa is not worth visiting

bedrooms were spacious and clean

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

confusion regarding the spa facilities