great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

nice spa pool

the spa is in another building so you need to cross a small road to reach it

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

breakfast was amazing

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

the bar was reasonable for drinks considering the standard of the place

the adults-only pool area was quiet and relaxing, exactly what we were looking for

the breakfast and bar snacks (poke bowl) were delicious

we had massages in the spa and that were great and the pool bar was also quite nice

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

swimming pool bar close at 6pm

mini golf, playground, and many games for kids

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

the wifi didn't work in our room, my wife said the massage at the onsite spa was

5 o clock the kitchen extractor fans started

great pool area, bar access

pools great for kids

the wifi was intermittent which is very annoying when listening to the radio.

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa treatments were exceptional

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

issues post renovation which weren t yet complete, some toilets not working and spa not

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

naturist pool, no spa included in room price

the spa was amazing and very reasonably priced- we had three treatments each

spa and persian restaurant

could improve spa (very small)

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

they always had a smile to spare even when it got hectic

very nice spa for massage and facials etc which was a surprise

the pool, the spa was great

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the food and drinks were amazing; the spa services made you feel heavenly

the spa was absolutely

spa option was super, had a fantastic facial, best yet

the staff the pool and the quietness

nice not to have kids around

told a late check out was possible and then it wasn't

spa treatments very expensive

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

helpful friendly staff, great facilities spa gym

spa treatment was amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

villa with spacious rooms and beautiful terrace with private pool

the lady at the spa was lovely and extremely helpful and accommodating

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

enjoyed the family private spa hour for 60 enjoyed immensely

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

our bedroom was very clean and spacious

the spa facilities were on point as were the staff in that area

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

spa was fantastic

really nice spa too and we both enjoyed the massage on offer

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

of restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

only downfall was we had the room directly below the sky bar which blocked out the sun from balcony & the sliding

swimming pool is fun for kids

hotel outside area, location close to the beach, great facilities (gym etc

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa dispointing steam and sauna were not in operation and no disabled access

excellent service from spanish david in public relations who is a credit to the hotel

entering spa disabled access non existent

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa closed due to covid

spa was closed because of covid.

the spa facilities also have an additional charge

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we also enjoyed the spa and tennis court

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

with the spa area

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was also stunning

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

the spa was closed on a sunday

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

the spa was closed due to refurbishment, but nothing to complain about.

i liked the location, the new spa and breakfast.

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

is especially good for families with kids because there is always a nice program for them every day

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

spa is bad

gym and spa hours should be longer

gym/spa didn't open until 10am and closed for lunch

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

we specially enjoyed the spa and the billiards room

hotel staff and spa exceeded our expectations

was surprised that sauna and spa area pools were not included in already high price of the room

in the spa people using sauna etc naked

the complementary chocolates and spa access were a nice touch

the spa was closed

spacious bedroom, with a comfortable bed and a large bathroom

prices for the spa treatments were affordable

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

spa still closed ( covid ) but offering massages one of the best massages i have had

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

coffee during breakfast could be improved.

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

the spa was exceptional as were the treatments

spa treatments were excellent

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

fantastic restaurants, pools, spa and gym

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the spa is simply incredible, the massage is simply one of the best in life

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

spa experience could be much better

the spa experience was also great

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

the spa was lovely and claudia was excellent

kids spa for nails and massage

had a lot of facilities, shops, swimming pools, bars, spa and others

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

staff where friendly especially at the spa we had an amazing couples massage

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

helpful staff lovely pools spa gym etc

i enjoyed the spa and the 2 pools outside.

spa and the food

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

was lovely - staff were great, especially rita on activities, dave on bar and fernando at lunch

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

the bar staff at the pool were also excellent

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

wouldn t say there is much for kids

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

be nice to have the spa open a bit later in the evenings

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

the spa was too expensive and i did not know prior too booking the facility

pool area great, spa fantastic, mediocre massage

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

the nail in spa was really expensive and poor quality

the pool and spa area are a dream

one back and upgrade my room staff very helpful and spa was

brilliant location very clean friendly staff fantastic spa and pool areas loved it

stayed in deluxe room with spa bath

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

spa was not available many activities were not available the beds were on wheels(like the hospital

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

lot of space near pools

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa staff never actually seemed to be there so nobody to talk to about services etc

spa bath is nice

unfortunately the wellness/spa service was poor

breakfast was delicious and so fresh. plenty of choice. with very good table service.

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

kids bed was horrible

bar underneath hotel can at times be noisy - but didn't wake my child

lovely location. perfect for the shops and beach. pool with plenty of sunbeds.

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

spa was closed!

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

bedrooms were spacious and clean

facilities and especially the spacious suite and value for money

spa is not worth visiting

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

small wellness and gym area

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa was excellent and so were the meals

booked this hotel as i wanted a solo spa break/some peace and quiet

the spa cannot be used unless you pay 12 euros per hour for the spa

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

2 lovely swimming pools and a spa pool

had a massage in spa with denise it was exceptional

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

the location is quite windy the spa was not open due to staff shortages

stunning location, beautiful pool and amazing spa (massage therapist was unreal

wifi is for now a day standard bad

staff, the rooftop pool and facilities, the quality of the room and the bathroom

bar or entertainment

no bar or music around the pool

room service was very good and the 3 elevators were quick.

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

only little complaint was about the spa

rooms were spacious and beds super comfy

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spa treatments are also incredible and cynthia was amazing

clean, nice big rooms, beds for the kids were good size

very clean. food great. pool areas fantastic

the wifi in my room wasn't stable. i always had trouble getting internet.

gym was barely functional

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the gyms weights were too light , no machine for chest work out and the spa is not included

the spa treatments were top notch

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

my husband used spa and said it was great

apartment with separate ac in the bedroom and living room, a big balcony and a well-equipped kitchen

pool area was gorgeous

laundry on site

loved the heated swimming pool

all perfect for us as we played golf. breakfast excellent.

the spa was also closed on our trip and the towel system at the pool could be better

heated jacuzzi pool was great, gym and spa also good

spa and gym

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

the spa and pool area were brilliant

view, sweets, spa and swimming pool area

spa was a wonderful experience

spa massage was not very good.

hotel with spa and infinity pool

spa - fantastic

our club room (with spa upgrade) was fabulous

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

the food choice was very good. the rooms are huge. the spa was excellent

especially the spa and rooftop terrace

lack of information provided on check in about facilities and when asked at spa reception

it has a massive swimming pool and very good spa facilities

no spa in the hotel

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

overall wifi was ok, the function of elevators was ok

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

spa looked amazing

the spa the location

the spa is excellent

staff, deluxe lounge, food, everything. the spa was lovely too

spa treatment was class

the room, a good size, spa bath and an exceptionally comfortable huge bed

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

if the spa area was bigger

s was almost perfect except quality of spa services

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

borderline hostility from spa receptionist

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.