the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

spa could be better.

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

there were no hooks in the bathroom for towels or our spa robe

i went to the spa for a sport massage after a half marathon and it was great too

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the spa was a little expensive but in the end was totally worth it.

spa and wellness is special and spacious with sea water (

spa and gym also a great

evening activities, food options, pool activities and the spa massages

bonus free visit to the spa 5

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the spa was in another building/hotel (which is not specified on the website) and was out of service

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

view; 2 large pools, wifi coverage everywhere around the hotel

the breakfast is excellent.

the hotel is really well set up, and breakfast is very good

tasty breakfast

wifi had frequent disruptions and the tv wasn't working.

also had a nice small gym

they put on a good entertainment schedule and the spa is good too

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa was closed because of covid

the gym and spa were also great

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

a number of pools to use, excellent spa and gym

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

the spa was stunning and the beautician who did my facial was excellent

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

room was spacious and stylish with great views

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

we were also given free 1 hour spa vouchers, which we didn't expect

spa massage was not very good.

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

view, sweets, spa and swimming pool area

spa - fantastic

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the general information was that the use of the spa facilities was included in the prestige rooms but this is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the gyms weights were too light , no machine for chest work out and the spa is not included

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa treatments were exceptional

cute spa facilities that were available after reservation

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa was exceptional as were the treatments

fantastic restaurants, pools, spa and gym

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

everything. the spa and pool are my favourite

we book a massage through the app and when we got to the spa they said they had no record of it

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

i also wish that someone would have told me in advance the spa was closed and maresia too

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

spa area very small

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

the complementary chocolates and spa access were a nice touch

hotel staff and spa exceeded our expectations

spa and pool area and closeness to la caleta.

the spa was closed

was surprised that sauna and spa area pools were not included in already high price of the room

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

gym is a little crowded and small

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

helpful friendly staff, great facilities spa gym

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatments very expensive

spa treatment was amazing

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool, spa and bar to watch the sunset

the spa is also incredible

spa and persian restaurant

the pool and the spa was great. the views from the property were amazing

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

could improve spa (very small)

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

spa experience when checking in for our treatments was not user friendly.

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

great spa facilities with huge variety of treatments

the spa was closed due to refurbishment, but nothing to complain about.

with the spa area

we also enjoyed the spa and tennis court

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

didn't use the spa or any of the other facilities

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

naturist pool, no spa included in room price

issues post renovation which weren t yet complete, some toilets not working and spa not

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

spa was closed

spa dispointing steam and sauna were not in operation and no disabled access

thoroughly enjoyed the massage i had in the spa too

excellent service from spanish david in public relations who is a credit to the hotel

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

had the gold level room with a spa wirlpool in the huge patio

the spa is great and reasonably priced

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

the spa facilities were on point as were the staff in that area

enjoyed the family private spa hour for 60 enjoyed immensely

spa closed due to covid

spa was closed because of covid.

to circumstances beyond their control the spa was shut

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

the wifi didn't work in our room, my wife said the massage at the onsite spa was

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

many facilities for kids

snack bar closes at 3:30pm

as in hotel kids are considered up to 12 year old

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

the spa was absolutely

spa option was super, had a fantastic facial, best yet

better that than screaming kids though

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

we thought the choice of food at the poolside bar very good and prices very reasonable

the location, the room, the pool and the spa (i got a massage and it was super)

very nice spa for massage and facials etc which was a surprise

i visited the spa and had a treat which was amazing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the food and drinks were amazing; the spa services made you feel heavenly

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

of restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

selection for breakfast, a gym with basic equipmenvarthe swimming pools were nice, location is perfect, close

allowed big groups in and never controlled their foul language with kids around

the roof top bar and pool was a bonus attraction too

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

great place with spa wellness and delicieux restaurant

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

i liked the location, the new spa and breakfast.

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

nice spa pool

it also have a spa which unfortunately we did not have time to enjoy

the spa area is a bit dated.

spa area was also decent but could have been opened a bit longer in the evening

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

the spa is simply incredible, the massage is simply one of the best in life

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

pool, 3 different restaurants, spa etc

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

great for kids and spoil with some music for a change !

very good pool and gym facilities

cons: it s hard to come up with anything, but if being picky, a better children s pool area with a slide

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

was lovely - staff were great, especially rita on activities, dave on bar and fernando at lunch

gym very old and broken

the pool and spa area are a dream

brilliant location very clean friendly staff fantastic spa and pool areas loved it

one back and upgrade my room staff very helpful and spa was

cleanliness. lovely spa and new infinity pool

stayed in deluxe room with spa bath

pool area great, spa fantastic, mediocre massage

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

be nice to have the spa open a bit later in the evenings

spa lots of things wasn't working

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

some gym equipment broken and the pool was a tad cold, but otherwise all great

parking was super easy and free of charge

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

i was informed i'd have a view of the pool or golf area, i was opposite another block of flats with a concrete

the gym was good too

only minor complaint is that the wifi in the guest room on the top floor, was weak and strained

room service excellent. front desk excellent.

hotel was lovely and clean, pool was nice and warm and spa was amazing.

i enjoyed the spa and the 2 pools outside.

only the gym was free , for the steam and any spa service you need to pay > 15 euros

spa and the food

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

the spa was wonderful

our club room (with spa upgrade) was fabulous

especially the spa and rooftop terrace

spa time! till 1800!

lack of information provided on check in about facilities and when asked at spa reception

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

kids spa for nails and massage

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

spa looked amazing

the cost of the spa was not related when checking in or booking

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

staff, deluxe lounge, food, everything. the spa was lovely too

rooms were very spacious with balcony with street and sea view

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

borderline hostility from spa receptionist

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

when the staff brought round a late morning drink of fresh blended juice, drinks from the pool bar to purchase

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the phone and wifi didn t work

we had massages in the spa and that were great and the pool bar was also quite nice

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a

well equipped, multilevel room with pool level access

swimming pool bar close at 6pm

i really liked pool area and gym facilities

no bar area.

no bar or music around the pool

wifi is for now a day standard bad

deffo reccommend for adults only.

pool on the roof is good but you need to be quick to get a sun bed, great views though

the spa and pool area were brilliant

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

everything was excellent slight disappointment that the spa was closed during our stay

heated jacuzzi pool was great, gym and spa also good

spa and gym

gym/spa didn't open until 10am and closed for lunch

first, the spa is extremely small

spa is bad

we specially enjoyed the spa and the billiards room

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

spa pool jets excellent for joints

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

a lovely pool with a bar

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

it has a massive swimming pool and very good spa facilities

to use gym - no suggestion that it wouldn t be included however the fee was not significant and i expect

the room, a good size, spa bath and an exceptionally comfortable huge bed

the spa (very small, in the close by hotel) wasn't free as i thought

the spa is dated . some of the guests were chav.

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

if the spa area was bigger

spa services and staff were exceptional

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

the spa is lovely and again, the staff are great

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

view and room service clean sheets etc

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the spa cannot be used unless you pay 12 euros per hour for the spa

spa was lovely

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information