front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

slow wifi

bar always closes at 9

convenient location good breakfast

breakfast was good, varied and enjoyable

i had to critique a little i found the spa to be noisey

lot of space near pools

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa bath is nice

spa staff never actually seemed to be there so nobody to talk to about services etc

unfortunately the wellness/spa service was poor

batting an eyelid, and produced exceptional, fresh and flavoursome dishes at both dinner and breakfast

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

the spa and sauna was not well maintained and could be much better if it was cleaned

our room was clean & very comfortable & the spa was wonderful

the location is quite windy the spa was not open due to staff shortages

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there was no wifi when we came, they made it while we were there

spa was closed!

spa is not worth visiting

bedrooms were spacious and clean

spa was far, it is outside the hotel

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa treatments are also incredible and cynthia was amazing

golf plaza bus stop

they have a looot of activities - we had casino night, aqua gym, acrobatic show

the location is in a beautiful peninsula in san miguel aboda golf de sur

kids loved it and so did we, we will be

clean with a top class restaurant and a good sized pool and kitchen facilities in your own apartment whilst

was a little far out from restaurants and bars and the bar on site was very quiet

the kitchen was not well equiped

the gym was good but no instructions on the equipment in english on how to use them

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the spa is in another building so you need to cross a small road to reach it

the spa was also great and showed a wonderful view of the coast

it also have a spa which unfortunately we did not have time to enjoy

spa could open a little later

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

the spa and gym are part of the package and are a very nice treat

great spa food catered well for vegetarians staff were really nice good breakfasts

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the parking lot was always almost full (the hotel was fully booked)

parking is public (free of charge) but we were able to find a spot every day

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

we had massages in the spa and that were great and the pool bar was also quite nice

mini golf, playground, and many games for kids

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded

the mini golf course is fantastic

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

the spa is lovely and again, the staff are great

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

the spa cannot be used unless you pay 12 euros per hour for the spa

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

food, plants (inside and around the hotel), spa and location.

we specially enjoyed the spa and the billiards room

gym/spa didn't open until 10am and closed for lunch

gym and spa hours should be longer

first, the spa is extremely small

prices at the spa felt a touch heavy

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

the breakfast was excellent and the lunch at the pool bar was

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

kids spa for nails and massage

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

spa and the food

i enjoyed the spa and the 2 pools outside.

tommy and the bar staff are fab

friendly staff - spotless property with nice pool breakfast bar - highly recommend

the room includes a kitchen if you prefer to cook, though you ll need to buy basics like oil, sugar, and salt

great walking distance to several attractions, bar and restaurants

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

wouldn’t say there is much for kids

comfy beds and warm pool

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

even the main pool is smaller

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

wifi a bit slow and loses connection a lot. mattresses could be softer

not so relevant for a vacation maybe, but wifi is not strong and there is no smart tv.

pool side bar but nothing said regarding bring your own drinks in

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

staff, the rooftop pool and facilities, the quality of the room and the bathroom

4 stars hotel and very bad wifi !!

it was my first time in an adults only hotel and found it so quiet and peaceful

new comfy sunbeds were great right next to the spa pool

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

the spa on the last floor is also good value for money, considering the alternative is to have a

hotel with great roof top bar and infinity pools with the spa treatment centre

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

be nice to have the spa open a bit later in the evenings

the spa was too expensive and i did not know prior too booking the facility

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

no spa in the hotel

staff, amazing pool area and brilliant location

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

the spa (very small, in the close by hotel) wasn't free as i thought

spa treatment was class

the spa is dated . some of the guests were chav.

if the spa area was bigger

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

staff was very friendly and it was very clean i defently will come back in summer with my kids.

breakfast was perfect, and the personel from restaurant were professionals.

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

everything was excellent slight disappointment that the spa was closed during our stay

heated jacuzzi pool was great, gym and spa also good

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

really friendly staff. great facilities including the spa area

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

they follow strict covid safety measures, good for vaccinated adults who can relax

breakfast was amazing

the spa was lovely too

cleanliness. lovely spa and new infinity pool

how clean it is spa is good and also very close to oit you need

the pool and spa area are a dream

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

pool, 3 different restaurants, spa etc

spa experience could be much better

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

the spa experience was also great

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

our club room (with spa upgrade) was fabulous

especially the spa and rooftop terrace

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

indoor thermal spa was fantastic, we used it during a rain shower

i liked the location, the new spa and breakfast.

the wifi didn't work in our room, my wife said the massage at the onsite spa was

i had a kitchen, bathroom, huge bedroom, dining area, living area and balcony big enough for 4 people

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

wifi very slow, kitchen basic

for a holiday with kids

the cost of the spa was not related when checking in or booking

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

spa looked amazing

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the spa is excellent

i used the spa once for a happymum massage and it was very relaxing

i visited the spa and had a treat which was amazing

the location, the room, the pool and the spa (i got a massage and it was super)

the pool, the spa was great

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

spa option was super, had a fantastic facial, best yet

the spa was absolutely

together with a complimentary welcome drink at the bar in the evening

better that than screaming kids though

told a late check out was possible and then it wasn't

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

rooms were very spacious with balcony with street and sea view

spa and massages

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

breakfast was excellent pool and pool bar were great

didn t have any wifi the 3 of the 5 days that we were there

although basic it did have most things needed (kettle, toaster, iron, all kitchen utensils, soap, shower gel)

the pool bar closing at 6pm, then the sun did not get too cool till gone 7pm

really nice spa too and we both enjoyed the massage on offer

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa is fantastic. best sun bed policy i have ever witnessed.

the biggest bonus for me was the room size which was so spacious

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

issues post renovation which weren t yet complete, some toilets not working and spa not

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

we don't usually do all inclusive but did as the spa was not open and it was very good

spa closed due to covid

spa was closed because of covid.

to circumstances beyond their control the spa was shut

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

enjoyed the family private spa hour for 60 enjoyed immensely

our bedroom was very clean and spacious

could improve spa (very small)

pool beds were surprisingly comfy, and spa treatments were

spa and persian restaurant

the spa was amazing and very reasonably priced- we had three treatments each

the pool and the spa was great. the views from the property were amazing

thoroughly enjoyed the massage i had in the spa too

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa dispointing steam and sauna were not in operation and no disabled access

excellent service from spanish david in public relations who is a credit to the hotel

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatment was amazing

spa treatments very expensive

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

didn't use the spa or any of the other facilities

spa and staff there were brilliant

we also enjoyed the spa and tennis court

with the spa area

the spa was also stunning

the spa is also incredible

loved the pool, spa and bar to watch the sunset

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was closed due to refurbishment, but nothing to complain about.

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

spa experience when checking in for our treatments was not user friendly.

great spa facilities with huge variety of treatments

we also enjoyed the spa a lot

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

excellent breakfast, service, views i loved everything.

the spa is overpriced and did not match expectations

the complementary chocolates and spa access were a nice touch

spa and pool area and closeness to la caleta.

was surprised that sauna and spa area pools were not included in already high price of the room

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spacious bedroom, with a comfortable bed and a large bathroom

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

prices for the spa treatments were affordable

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa treatments were exceptional

spa was really amazing and clean

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa facilities are amazing and the massages are to die

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

the trash bins are hard to find and not enough in the spacious room like this one

everything. the spa and pool are my favourite

spa treatments were excellent

we went to the spa and was amazing as well

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa was exceptional as were the treatments

my husband used spa and said it was great

the spa treatments were top notch

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the general information was that the use of the spa facilities was included in the prestige rooms but this is

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

room was spacious and stylish with great views

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold