for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

room service needs improvement.

the restaurant was open until 11pm and 24 hour room service is available

brand new. great location. shuttle to the airport included. great breakfast

pool was dirty and less water

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

swimming pool was not heated and we only found out when we arrived

pool was dirty- plastic cup and dirt on the ground and less water in the pool

grounds and pool good security ability to cook own meals

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the swimming pool is really small.. still good to refresh.

small but comfortable room. very clean. very friendly staff, including room service.

morning breakfast was too crowded

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

free breakfast could use a bit of an upgrade

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

the free breakfast was delicious

the breakfast was ok

place, quiet, nice pool

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

then call and order room service

the room was clean and when we ordered room service once, the food was good.

the breakfast had few options, the room had few outlets. towels were old

cleanliness, hot water, plenty of parking. there is good food right outside.

older reviews say they do not have breakfast, but that is not true anymore

place close to couples of resterant, super market polices picks breakfast and super here everyday so seems much

location, price overall, cost of breakfast

the pool and de breakfast

friendly staff, cleanliness, pool.

great breakfast, spacious room

great breakfast. courteous staff. easy access. good location.

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

breakfast was average

breakfast was really good and worth for the price

comfortable, staff was nice to us. wifi was included.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

gym although very small,swimming pool looks good.

is isolated, literally in the parking lot of a big shopping mall

i liked that they had a pool and an exercise room.

room didn t have a private safety box and the pool hours

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

second night the was no wifi in my room

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

room service available late which was great for a late arrival

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

love the laundry service

room service was very prompt and the prices were good

the wifi to find different hotel

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms, smart tv, jorge the manager helped us get to mexico city, can

the poor wifi connection

i liked the big room with a big balcony and a great view of the garden and swimming pool

staff were cleaning common areas including pool every early morning and throughout the day

the wifi and signal are really bad can't even answer a call...

parking

wifi was also not great

the place is immaculately clean, the showers are wonderfully hot, and the breakfast is delicious

parking was on site, which was nice

parking and everything was very handy. nice and quiet.

pool green: only turn on pump after you jump in

swimming pool)

excellent. very close to the pyramids. the water in the pool is warm.

breakfast, because it is too late at 9 am

excellent fast wifi

conmfortable and good wifi big parking place

very big garden and lot's of stuff to play with for the kids and even a little pool

you put free wifi you actually have to have functioning and not a wifi that works for 5 min when you enter the

lot of parking

good parking

garden and pool

calm, nice grounds, good pool, sense of serenity

motorcycle friendly. secure parking.

is good, very close to the pyramids, secure parking right in the courtyard

parking inside the yard

working air conditioning, clean bathroom - within walking distance to the area to the pyramids - wifi

my room was pretty dark and the only window showed to the parking lot of the owner

they provided us a free parking space

clean beautiful hotel with great breakfast

may be able to get breakfast if you request ahead or if they are busier

hotel provided a very nice breakfast

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and good coffee, plus any information you need they will happily help you and try to make

the convenient location, the 24 hrs room service, taste of the food, staff professionalism, the noiseless fridge inside the room, the

room was very spacious, the check in was fast, room service was fast

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

24 hr & fast room service with great taste

everything was fine, the food from room service was cold, they were no snacks at the machine

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

breakfast planty of dishes

breakfast was too expancive

gym was pretty cool, location great

many buffet items were repetitive from the breakfast selections to the dinner selections

spacious rooms and parking for our car

breakfast was decent.

well lit, spacious parking

breakfast was good.

of enforcement for masks especially during busy breakfast times

price per night was fair, fair size rooms, free breakfast with lots of choices and strong wifi

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

room service, food, everyone was so kind!

breakfast options need to be better. also room service food options are very limited.

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

the food at the restaurant is good and tasty. room service is quick too

the food at the restaurant & room service was delicious

the price was so fair, and the room service food was so delicious too

there's enough parking space and the hotel has a restaurant, room service and an elevator

easy and free parking

free parking and valet service

free access to parking, so quick service at the front desk

there was a menu in the room where you could order from their restaurant(room

the room was big and they have a gym that actually works

my room very noisy because my room beside gym room with open 24 hour

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

flight was at 23:00), the receptionist did not budge nor did she utilise this

the wifi services were good and house keeping services were prompt

late check out without additional charge

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

staying 5 times, i finally had wifi

were friendly and the parking was safe and convenient

wifi worked poorly in our room, this was a little bit frustrating

large, comfortable room with outdoor terrace and gym

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service was good and

room service

rooms are dated and wifi was quite poor in the room

the spa bath

wifi worked fine, bed was comfy

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

felt safe and comfortable. had private parking.