room service available late which was great for a late arrival

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

their indoor pool was warm, and we loved swimming there throughout our stay

the pool was great, the room was clean.

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

parking and everything was very handy. nice and quiet.

good breakfast and parking lot

breakfast was really good and worth for the price

great breakfast. courteous staff. easy access. good location.

very clean an nice, good breakfast

good breakfast and parking lot

the pool and de breakfast

friendly staff, cleanliness, pool.

location, price overall, cost of breakfast

great breakfast, spacious room

breakfast was good and location too. very clean.

spacious rooms and parking for our car

everything was fine, the food from room service was cold, they were no snacks at the machine

24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food,

room was very spacious, the check in was fast, room service was fast

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

24 hr & fast room service with great taste

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

breakfast was too expancive

location, friendly and helpful staff, great breakfast and bar service

parking free great stay one of memorable hotel in my

location, friendly and helpful staff, great breakfast and bar service

the room was clean and when we ordered room service once, the food was good.

then call and order room service

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

room service, food, everyone was so kind!

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

the food at the restaurant & room service was delicious

room service was great and available 24 hours which was a plus

no room service the day of my visit

there's enough parking space and the hotel has a restaurant, room service and an elevator

the price was so fair, and the room service food was so delicious too

the free parking place helps a lot, and you can count on parking service

free parking and valet service

wifi speed is good when it's working but stability leaves a lot to be desired disconnects and

the amount of time it took them to handle my room service requests

wifi wasn t good and bed sheets weren t very clean

free wifi in the room ,no wifi in the lobby

small but comfortable room. very clean. very friendly staff, including room service.

morning breakfast was too crowded

breakfast is always the same

also the breakfast was nice, but a bit of a challenge

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

they did whatever was in their hands to ensure me and my kids had what we needed

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the swimming pool is really small.. still good to refresh.

there was a menu in the room where you could order from their restaurant(room

the room was big and they have a gym that actually works

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

place, quiet, nice pool

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

breakfast area needs more staff

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was very good ud83dudc4d

breakfast was great ud83dudc4d

od thing as hotel restaurant grim looking and/ or

seating area around the pool

pool was dirty and less water

swimming pool was not heated and we only found out when we arrived

grounds and pool good security ability to cook own meals

we had room service at night and the food was great

the room was clean, and the room service was exceptional

breakfast can be delivered by room service.

the wall around the spa had humidity issues

breakfast though limited is amazing

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

poor breakfast spread. no room service. bad location

that i could speak a bit of spanish because it came in handy in the restaurant and when ordering room service

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

restaurant/room service is good, and the bed was super comfortable

my room very noisy because my room beside gym room with open 24 hour

i enjoyed the gym as well

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

staff made no effort to compensate and when asked for a late check out

late check out without additional charge

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

gym equipped friendly staff clean

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

felt safe and comfortable. had private parking.

room service fee won t be added in the booking totals price until check out.

the breakfast is amazing. it changes everyday. room service is also good

samuel and his room service colleagues were extremely kind

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

great gym and pool facilities

location good, parking and really really cheap: 20 a night

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

gave us the wrong wifi code twice

wifi sometimes works, and sometimes doesn t

tiny gym with little equipment

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for the

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service

room service was good and

location near bus station central mexico north. great wifi ! great value.

rooms are dated and wifi was quite poor in the room

wifi worked fine, bed was comfy

was comfortable, the staff were bright and friendly, the wetroom/bathroom was spacious and the room service was varied and well priced

breakfast included and easy check in/ check out

nice staff, good breakfast, good location.

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

amazing kitchen and breakfast

breakfast was simple, but health and good - scrambled eggs and ham with coffee

the 2 times i ordered room service both times i was not able to eat the meal

we received exceptional service from the front desk to the dining room and room service

the room amazing, the wi-fi good, adequate english tv stations, the bed comfortable and good room service good

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

room service it's ok

room service was delicious

have to improve the room service

they do not have room service also coffee kit was never refilled after the first day

gym, very polite staff, very good room with comfortable bed and sink in the room

gym was great

parking our car was also a challenge

bed sound old, the floor the same, the bathroom had a 10 litlle tank, , the parking lot to

safe close to police station and restorante bares and transportation and has parking.

we had all the facilities, hot water in the shower, parking lot, security, good location

its location is perfect and includes parking

wifi is not reliable and consistent across the property

wifi was bad

the lack of ustensiles in the kitchen

breakfast is simple but nice, all staff are friendly

e lady in charge of the kitchen - breakfast and snacks) was amazing

breakfast was amazing, many choices, fast and well-prepared

another thing that works very well: the wifi is great, simply put, no login screens, fast enough for my daughter to watch netflix in

the breakfast is excellent, made fresh and delicious

breakfast was amazing and the staff were very kind and helpful

in polanco neighborhood; very helpful, courteous and caring staff; delicious breakfast options; water, refreshments and snacks available throughout the day; beautiful indoor

and the room service and house keepers were

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

room service very poor, i ordered some fried egg they give m scramble and the menu need more

i think it came from inner courtyard/parking

got there around 3:00 am and the receptionist kindly offered me a late check out

or that the breakfast was amazing and delicious

hosts, great breakfast, very clean and quiet rooms, and super comfy mattresses

things stood out, like the sustainable, great-smelling bath products and the delicious fresh breakfast we enjoyed every morning in the peaceful courtyard

it is really nice to have the kitchen there so you can put leftovers in the fridge or grab coffee/tea any time

comfortable rooms, friendly staff, and amazing breakfast

big room, confortable, clean, great room service.

gs, fruits, juice, coffee), for two days there was loud music

excellent service. clean rooms. excellent breakfast.

love the breakfast, location at the roof top and the great service

basic breakfast and every day the same