(you can also order room service)

riously, great great wifi), and the room itself was cute

the gym is a joke

door and plenty of cafes / restaurants cleaning personel is lovely great that they have a small gym, shame there is only small weights

oken) and one tapis roluant

location and great breakfast

the wifi is absolutely terrible.

with parking, good breakfast, good overall, only complain is the smell on bath towels, not really a

loud: the other rooms, the cleaning ladies, the street. minimal wifi in my room.

location, parking lot, service in general

no room service at all

sed on the comments, it s been broken for months)

i would have liked the option of room service for food

big clean rooms, great staff, good room service

and he stapled them together there is no bar or restaurant, no room service, one elevator was broken

everything went well especially the room service.

8 days room service could never get simple things right

excellent room service for our son who was poorly

bed was huge, bathroom was clean, and room service fantastic

nice atmosphere, helpful staff, good room service, pleasant neighbourhood.

the location was decent, i asked for help and room service was quick and fixed the issues.

the service of the lobby they give us the wrong room service of the room never was good.

and although they didn't have room service and everything was closed due to covid, the bellman offered to run out and purchase

location, good room service and front desk staff

room service was excellent and the bathroom was perfect

trust to know that the housekeeper had called the supervisor and she was there to oversee the room service with open safe

the breakfast is amazing

the gym was one of the better ones we had seen offered for comparable hotels; it was serviceable

gym really needs an upgrade

enjoyed breakfast in the dining room

a little more options in the room service menu would have been great.

room service is 24 hours and not expensive i order some chicken and beer and payed about 300 pesos

location is perfect all the staff were very helpful, accommodating and non-intrusive the room service food was good value and good quality the rooftop

pool, room service, gym

room design is so smart and as a guest i felt home,the room service and daily cleaning is professional, the breakfast is acceptable but it can be more

the bathroom can be bigger room service menu looks like meh i didn't find laundry service

room service arrived fast and cleaning services were available even in the afternoon

late night staff. the room service after midnight doesn't work.

due corona virus they are only offering their breakfast for room service and was the best

the room was very comfortable and they had a full and varied 24 room service

- location is a big plus - cleanliness - nice staff - good wifi

on the street and the restaurant below had power, but we were left without electricity and wifi

the wifi never worked. it had to go outside to get internet. the room was full of mosquitos.

was great, good reception service, room service as well was good though they do not accept amex

24 hour room service

the room service and restaurant employees were very rude and rude. it's unfortunate

air conditioned very old......bad !! bad wifi bad room service bad reception bad restaurant

the room service restaurant is very good

room service was reliable and responsive

room service food could be impoved

the room service was impeccable

my wife and i were ill for a few days and had to rely on room service which was excellent

24hr room service

rking garage below

with no light , without real window , looking at a parking spot feel like a cave tv not working properly

were messy from past guests - very loud at night with construction noises and yelling workers

wifi in room 417 only outside, bed and pillows were not comfortable, amenities are very minimal,

weak wifi in rooms

wifi speed was slow, but other than that, nothing bad

the corner, staff very friendly and welcoming , did their best to accomodate and fulfill my early check in request , room had a balcony which is why i chose the hotel , balcony door however

the mini fridge was on low volumen it does not make noise but the cooling is not that great - wifi was capped and appeared slow to me; even watchin a video wasn't without loading/buffering

though it was free) wasn t very strong in the room at all so we did struggle with this

poor wifi. poor amenities. no coffee in the room. room not always refreshed properly

parking doesn't have security so it's fairly safe but not thief proof

free parking

indoor parking with immediate lobby access. best plumbing i saw in cdmx.

- wifi decent; - location really good; - room good size; - bed comfortable.

wifi signal was poor in some room' s

ont desk, room service, restaurant),

- leaking air conditioning - lousy staff: asked for ice 3 times to different persons

room service and breakfast. poor options for vegetarian diet.

the staff and room service

desk not helpful, room service took so long , i went down to pick up my dinner , it was just sitting there , kinda

casa izeba is beautifully decorated & the breakfast each morning includes pastries from the legendary panaderia rosetta

breakfast with bakery from rosetta and yogurt with granola is very delicious

amazing location, attentive staff and great breakfast

lovely breakfast with pastries from the next door bakery that we did not to stand in line for

ey serve rosetta pastries from downstairs so you get to avoid the line

room service was great

wifi in bedroom, front desk man ignored my calls to fix it, no dinner room service on sunday night, no wifi in terrace, mades open door before listening if someone is

although, if you are an english speaker, be prepared to face some language issues when ordering room service, asking for advice about the city etc

were happy to upgrade to a suite, though because the balcony faces the pool/courtyard, it can be quite loud if there are guests

bathrobes provided, massive tv, decent water pressure, quaint library, sleek heated pool, delicious breakfast, bicycles provided for free,excellent air conditioning, beautiful view,

tv just in spanish. room service food not good. bed is not confortable.

one pet peeve i had was with the room service food

location, room service available

the rooms are spacious and well equipped and room service is available 24 hours

24 hour room service with food from restaurant

customer service and room service was excelente they went above and beyond my expectations

the room service was efficient and friendly, i m sure the presentation has improved since my last

was close to everything very friendly staff, and very clean place, room service excellent

could be more vegan snacks and food choices with room service

the bed and the food for room service. all perfecr

room service was available 24/7, and every single person was incredibly friendly and helpful

room service and housekeeping

location, staff, food restaurants; buffet, room service

i enjoyed the food of the room service

and location were excellent, quality of room service food was enjoyable

the breakfast was very good with lots of choice and you can choose to eat on patio rooftop terrace that

a very cozy place to stay with great location! great service, beautifull breakfast!

the breakfast provided was also excellent

a hidden gem in mexico city, the staff is highly prepared for guests and the spa service was on point

for example i had booked with the concierge a massage in the spa for me and my wife at the same time, and when we were leaving for the spa they told us that one

location location, it's located right on reforma ave, has vallet parking, the staff is super friendly, and it feels safe even though the street doesn't looks nice

room, great city view from my room, comfortable bed, good water pressure in the shower, free wifi, computer corner, luggage storage

probably that elevator does not goes all the way down to the parking slots.

there was good wifi

com price, accept credit card - they clean the room every day - good wifi

the staff was wonderful, especially cesar & the lovely woman who brought us an amazing breakfast every morning

the breakfast was incredibly tasty and generous

the bed that slides onto the terrace for sleeping under the stars and for breakfast in bed

breakfast was great concierge staff more than wonderful and personable.

the room was fantastic with breakfast service each day they helped with a chauffeur and things to do around the city

daily housekeeping service all afternoon for your scheduling preferences, on site restaurant and room service from 7:30am- 8:30pm for those times you don t feel like going out, friendly 24 hour

wifi a little weak in the room, good elsewhere.

was a laundry room next to my room and i could hear the washing machine several times per day

laundry is very cheap and affordable

room was next to the laundry room)

the room service staff even took the time to fold our clothes without asking

of comfort like ac, a king-sized bed, wonderful pillows, a big spacious bathroom, and even room service

got room service breakfast on our last day

early check in against a fee possible without problem

the location and the house was amazing. they helped us with a late check out and saved our day.

helpful polite staff, room service daily 10/10, well done, would highly recommend, also great

hard pillows, noise from the street, late afternoon room service when we wanted to relax.

not a hotel with a lot of bells and whistles - like pool, gym, room service and all of that, but then again i didn't expect that when booking either - it's not

we wish they had food/drink room service.

the shower the bed in the kitchen were great

-wifi was not good

was firm and comfortable, wifi in the rooms was great and hotel is located close to restauraunts, room was recently

wifi too weak breakfast was too poor

wifi doesn't work and the crew is unpolite and ineficient.

reception doesn t help and give any addictional information, as wifi password, time for breakfast

room service 24/7

top marks for room service also

i had to order ice by room service and it took more than 30 min to arrive

good location. helpful staff. good room service food

room itself was great but it could get very noisy outside the door especially with room service to other rooms and some maintenance work going on

the rooftop terrace bar is lovely and the location is excellent for folks looking to be in the throng of the hip area

breakfast needs improvement

it is very loud, there is a bar and restaurant below which are echoing. making it hard to relax

night the room is very loud, there is a bar on the ground floor which goes on until late and the windows don't have insolation

breakfast is nice but do ask for the hot breakfast menu which is even better

amazing location! room service cleaning every day.

great room service and friendly staff.

access card was faulty and i would have to go to the front desk to have it reset every day after room service had accessed my room

my 3rd floor room facing the main street was cooler but noisy and could not access wifi

many people mentioned earlier, the breakfast

facilities- no menu for breakfast or in the room to order room service

beautiful rooftop restaurant but also room service

forgot room service, when we came back late and discovered, the reply and service was not to our

some rooms are very loud. voices echo in courtyard, doors slamming, no daily room service.

gym consists of two cardio machines placed in full view of anyone leaving the hotel or in the

the provided an early check in which was actually good and location is great.

room service was fast

great room service delivery

also i had room service and the guys

the wifi could be better.

the wifi in my room was a bit unstable. the lobby wifi on the other hand was excellent.

often didn t work at all

wifi would work 70% of the

bedsheet had cigarette burn no room safe none of the gym equipment works or is maintained

t free street wifi outside) weight machine in gym broken entirety of stay

good sized room and small gym

good location, kind personel, very fast room service, night entertaiment

bugs in first room, ripped towels and room service came into room despite do not disturb sign

) -good value for money -cheap room service - you can get a coffee for 20mxn -hotel arranged taxi service for us from the

the room service was also better than

good location - secure neighbourhood - daily room service - free water dispensers - tours can be organised at the reception instead of

hich is absolutely rare in small hotels like this one)

the room itself was tastefully decorated and well-appointed, with a convenient kitchenette that came in handy for quick meals and snacks

no breakfast but we hd our own kitchen

the included breakfast was too late

30) for our activities most days

both from customers in and out, the room service carts squeaking past

the room service was great

room was very nice. had everything i needed. room service was great too.

room service lady was lovely and made sure i had everything i needed as i didn't get my room

daily room service was consistent and thorough

parking lot is very small

pool needs to be kept a bit cleaner.

fabulous rooftop pool terrace, perfect for relaxation after long day in high temps

got a place here because of the pool, but we didn't get in because it seemed a little dirty

the hotel was very nice inside the swimming pool on top floor and gym were good

lack of internet or wifi

the bed in the room, the weird smell in the room, bad wifi.

no wifi

private parking was nice!

wifi, old

24/7 room service so if you arrive late at night, it s helpful to have that option

staff were friendly and helpful, they give fresh bottles of water after every room service too

great room service too

there were nice places to sit on the roof by the pool and some people got room service there

the room service is good the area is nice

room service food lacked a bit of flavor, but everything was very tasty, hot and well presented

the room service is great, the food delicious.

you have to ask room service for it, and there's a fee

room service was excellent and fast, it was a short 10min run to my favourite gym in san cosme so

room service was bad, first time the food came still frozen, second time it was not what i asked

my room was clean and good, with frig, coffee maker, king-size bed, and free wifi

wifi was weak occasionally but generally available

i had to ask about the wifi password

wifi.

needed the wifi for my work and it didt't work at all

believe that room service could be a little better, yes we have a language barrier but we both did our part to

the room service was great/amazing the check in was comfortable and nice the restaurant thoe we had to

the restaurant directly next to is super good, for breakfast, dinner, room service

st arrived after a very long flight) because of the language

were two chairs in the room which is so nice because my husband amd i often like room service and at hotel astor we both have a place to sit

the room was comfortable and the breakfast was delicious

excellent, and plentiful, breakfast every morning

used small roof terrace and had outstanding breakfast from friendly staff

breakfast was very good

very stylish, kind staff, great breakfast and amazing location

good room service choices with excellent service

spa is very bad maintain to be a 5 star hotel

pa and gym ) are great

not enough to to do; more spa activities and eco travel packages

covid 19 ; no pool and restaurant close.

you had options and room service with it

heroes/ poder judicial cdmx they ask you to customize your breakfast every-day and also has room service and you can pick the time as well

room for adults in the center of cdmx

there was almost no wifi in the room i stayed in, and i relied on data traffic for four days

the staff and other guests were friendly and not uptight about what adults do in hotels

you can get anything thru room service including cold beer and viagra.

the wifi worked only in the lobby so i could not work at all if you are going on holidays or a

wifi is not stable

the room service was also excellent

could not contact room service or front desk

a shame that room service ends at 11 pm.

valet, room service, tv

room service food was below my relatively low expectations, but other than that it was great