lot of parking

good parking

you put free wifi you actually have to have functioning and not a wifi that works for 5 min when you enter the

near the pyramid and near a lot of local bars and restaurants. super nice garden. parking easy.

friendly family run hotel. the room and parking were good.

the breakfast is too slow

close to the hotel is also a laundry

my room was pretty dark and the only window showed to the parking lot of the owner

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace views of the pyramids and

secure parking and walking to tons of restaurants

is good, very close to the pyramids, secure parking right in the courtyard

tv reception not great, wifi kind of slow

motorcycle friendly. secure parking.

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

we had a simple breakfast with fruit, hotcakes, and coffee

free secure parking

may be able to get breakfast if you request ahead or if they are busier

clean beautiful hotel with great breakfast

i didn't have the chance to use the pool as it was raining but the pool area looked inviting

the poor wifi connection

poor wifi connection

the pool was lovely. good wifi. get a room with the patio - there are only a few.

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms, smart tv, jorge the manager helped us get to mexico city, can

beautiful garden and good breakfast

plenty of safe parking

the parking is spacious and they close the gate at night to protect the cars

wifi was also not great

a beautiful setting with very helpful staff and an exceptional complimentary breakfast.

love the laundry service

pool green: only turn on pump after you jump in

swimming pool)

excellent. very close to the pyramids. the water in the pool is warm.

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the restaurant was amazing-even the continental breakfast

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room from 5pm on

oom service)

clean and spacious, great restaurant service

complimentary breakfast means: coffee & cookies

where in a hurry so we didnt have the chance to taste the included breakfast, but it looked so good

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the restaurant was open until 11pm and 24 hour room service is available

room service needs improvement.

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

free shuttle

i liked that they had a pool and an exercise room.

gym although very small,swimming pool looks good.

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

room didn t have a private safety box and the pool hours

gym although very small,swimming pool looks good.

room service was very prompt and the prices were good

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

great food and room service

no view outside the room . room service and house keeping bit slow . have patience ud83dude0a

towels in a room with four family members staff indifferent no room service menus just not

the health precautions they are taking are outstanding simple things like getting ice or a room service menu mean going to the front desk and asking for it

room service was excellent

loved the room service, and the accommodations were great

room service was great as well

the room service was prompt and the restaurants was very good and comfy

the restaurant has delicious food and room service available

24hr room service and restaurant inside property is actually good

though there were very few people), and the room service staff got me a tray with incredible food

room service breakfast was exactly on time and delicious

i only got to prove the room service, but it was incredible and the delivery fast

was clean and comfortable, didn't order room service but options were available

comfortable to have breakfast at the restaurant

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

np breakfast

accommodation, very comfortable, coffee making machine a bonus, free wifi easy to access, room service fast and great food

great 24 hour shuttle, clean and comfortable beds. very good food from room service

comfortable, the tacos on the room service menu were delicious and sonia at the hotels restaurant was super attentive and sweet

room service was not that good

location, restaurant, room service, clean room

we have ordered some room service, menu was delivered very quickly and the dinner was delicious

personell was very nice all the time and the room service very quick and good

room service was very good as was the dinner i received!

staff is friendly and the room service very fast

room service is provided and the staff

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

location is perfect for airport transits...vary clean with comfortable beds and good wifi.

fast wifi

small gym available, also water for free

there is an half outside gym

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

room service very poor, i ordered some fried egg they give m scramble and the menu need more

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

and the room service and house keepers were

is no wifi and some of the amenities were a bit old/or lacking

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

wifi worked fine, bed was comfy

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service was good and

room service

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

location near bus station central mexico north. great wifi ! great value.

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

everything was clean and safe and it was a good location. there was secure parking.

wifi worked poorly in our room, this was a little bit frustrating

no decent restaurant, bar or anything within walking distance

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for the

room service was excellent and the cleaning was well done

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

room service is offered

secondly, room service is provided every day

room service was cheap but literally had nothing, there were sketchy noises outside our room all

staff made no effort to compensate and when asked for a late check out

the wifi services were good and house keeping services were prompt

flight was at 23:00), the receptionist did not budge nor did she utilise this

wifi was not good, i have to change room

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

very good room

breakfast is a great value and room service is decent at a good price

room service menu was excellent & the food matched the menu

the room service is very slow we have to wait at least 1 hour

room service was excellent

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

comfort of the rooms. great breakfast

pretty clean and modern. gym was very nice and well equipped.

in the morning for breakfast the servers were friendly and welcoming

the morning breakfast was awesome

centrally located, very clean, efficient room service, generally friendly and considerate staff

apparently was breakfast included, asked for it and front desk told me was only room service.

clean and modern place. nice room service meal. i think everything is fine.

good 24 hour room service, menu.

very clean, 30' flat screen, room service and good food