small but comfortable room. very clean. very friendly staff, including room service.

also the breakfast was nice, but a bit of a challenge

breakfast is always the same

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

morning breakfast was too crowded

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the swimming pool is really small.. still good to refresh.

location, price overall, cost of breakfast

friendly staff, cleanliness, pool.

great breakfast, spacious room

the pool was cold all the time even though i was promised that it is always hot

pool looks nice, we didn't try it

comfortable, staff was nice to us. wifi was included.

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

good breakfast and parking lot

very clean an nice, good breakfast

breakfast was average

the room was clean and when we ordered room service once, the food was good.

then call and order room service

the breakfast had few options, the room had few outlets. towels were old

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

second night the was no wifi in my room

room service available late which was great for a late arrival

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

place, quiet, nice pool

swimming pool was not heated

the breakfast was ok

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

parking and everything was very handy. nice and quiet.

od thing as hotel restaurant grim looking and/ or

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

pool was dirty- plastic cup and dirt on the ground and less water in the pool

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

we appreciated that, they respected our pool window room reservation even when they changed us

the prices of the restaurant and room service are not matching the expected quality

24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food,

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

room was very spacious, the check in was fast, room service was fast

24 hr & fast room service with great taste

spacious rooms and parking for our car

location, friendly and helpful staff, great breakfast and bar service

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs

breakfast is amazing

also gym was good but could be better adding more

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

the amount of time it took them to handle my room service requests

wifi wasn t good and bed sheets weren t very clean

free wifi in the room ,no wifi in the lobby

the food at the restaurant is good and tasty. room service is quick too

breakfast options need to be better. also room service food options are very limited.

room service, food, everyone was so kind!

no noise from the street, good proces for room service and bar

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

there's enough parking space and the hotel has a restaurant, room service and an elevator

the price was so fair, and the room service food was so delicious too

easy and free parking

well remodeled hotel good size and updates rooms excellent parking friendly and keen staff

free parking and valet service

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

there was a menu in the room where you could order from their restaurant(room

the room was big and they have a gym that actually works

late check out without additional charge

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

staff made no effort to compensate and when asked for a late check out

wifi was not good, i have to change room

breakfast area needs more staff

the location, the staff, the room and the breakfast

breakfast was great ud83dudc4d

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

room service was very prompt and the prices were good

we had room service at night and the food was great

the room was clean, and the room service was exceptional

breakfast can be delivered by room service.

it had a great breakfast choice too

the service at breakfast was very professional and friendly

it was nice and clean, room service was nice too

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.

that i could speak a bit of spanish because it came in handy in the restaurant and when ordering room service

restaurant/room service is good, and the bed was super comfortable

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

poor breakfast spread. no room service. bad location

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

no decent restaurant, bar or anything within walking distance

the wifi.

large, comfortable room with outdoor terrace and gym

tiny gym with little equipment

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service was good and

room service

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

location near bus station central mexico north. great wifi ! great value.

wifi worked fine, bed was comfy

gym although very small,swimming pool looks good.

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

the parking lot they broke into my car, they stole my lights and side rearview mirrors

i liked that they had a pool and an exercise room.

is isolated, literally in the parking lot of a big shopping mall

gym equipped friendly staff clean

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

location good, parking and really really cheap: 20 a night

the breakfast is amazing. it changes everyday. room service is also good

samuel and his room service colleagues were extremely kind

room service fee won t be added in the booking totals price until check out.

new facilities, comfortable rooms, good gym snd beautiful swimming pool, very friendly and attentive staff

the floor of the pool.

was comfortable, the staff were bright and friendly, the wetroom/bathroom was spacious and the room service was varied and well priced

weak wifi signal

central location very close to the metro linea, very clean room, new bed, good wifi.

the wifi is a little slow in the evening but not horrible

breakfast is great, rooms are clean

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

room service needs improvement.

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the restaurant was open until 11pm and 24 hour room service is available

there is a free shuttle bus service which you will have to call in order to pick you up from the airport

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

room service very poor, i ordered some fried egg they give m scramble and the menu need more

and the room service and house keepers were

is no wifi and some of the amenities were a bit old/or lacking

parking is available if needed

secondly, room service is provided every day

room service was cheap but literally had nothing, there were sketchy noises outside our room all

room service is offered

room service was excellent and the cleaning was well done

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

the gym was great, one of the larger gym spaces i've seen and all the equipment including free weights

the breakfast was very delicious and loved the variety of options each morning

the food of the restaurant, is very bad and expensive. not the breakfast buffet, that was good.

gym is good for a city hotel beds are comfortable room is modern

room service was delicious

they do not have room service also coffee kit was never refilled after the first day

have to improve the room service

breakfast was excellent

has its own restaurant as well wifi worked

breakfast was simple, but health and good - scrambled eggs and ham with coffee

staff were polite the entrance was super pretty there is parking space room service was

weak wifi in the room

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

staff were polite the entrance was super pretty there is parking space room service was

there is hot water and fast wifi available

bicycle parking

very pleasant place, in a beautiful building whose center is a charming patio, where taking breakfast was just a marvellous experience

breakfast was included and delicious

the breakfast was fresh and delicious

courtyard a bit echoey probably due to loud other guests why do people shout over breakfast ?

it is really nice to have the kitchen there so you can put leftovers in the fridge or grab coffee/tea any time

room service closes early

room service is good.all people are nice.

the time to have my food done by room service very long wait time

i like the room service

love the comfortable bed and the cheesecake for room service. also the friendly bellhop