hotel provided a very nice breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

free secure parking

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

clean beautiful hotel with great breakfast

is good, very close to the pyramids, secure parking right in the courtyard

secure parking available

my room was pretty dark and the only window showed to the parking lot of the owner

parking inside, a gated yard of the house

parking inside the yard

motorcycle friendly. secure parking.

lot of parking

good parking

breakfast was nice and included coffee or tea, fruit and bread. served between 8 am and 10 am.

very big garden and lot's of stuff to play with for the kids and even a little pool

the breakfast is too slow

breakfast is included consisting of coffe, toast and marmalade, and fruit

very small breakfast but ok

pool green: only turn on pump after you jump in

swimming pool)

excellent. very close to the pyramids. the water in the pool is warm.

the poor wifi connection

the hotel has a free guarded car parking in front of it so you can have your car parked in secure and accessible location

free parking was welcome staff were very pleasant and always obliging and helpful

nice rooms, easy parking, good restaurant and excellent pool.

there was a coffee machine but no mini fridge or kettle, and wifi was very intermittent

wifi was also not great

safe parking

beautiful garden and good breakfast

a beautiful setting with very helpful staff and an exceptional complimentary breakfast.

good parking and best if all literally 15minutes walk to the pyramids

love the laundry service

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

oom service)

clean and spacious, great restaurant service

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room from 5pm on

the service at breakfast

clean property and great staff. specially laura at breakfast. very friendly and efficient

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the restaurant was amazing-even the continental breakfast

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the restaurant was open until 11pm and 24 hour room service is available

room service needs improvement.

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

free shuttle

i liked that they had a pool and an exercise room.

gym although very small,swimming pool looks good.

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

room didn t have a private safety box and the pool hours

gym although very small,swimming pool looks good.

room service was very prompt and the prices were good

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

the breakfast should be a little beat complete for the price ,but it was very nice stay .

next morning they prepared a typical mexican breakfast for us and we also tried their home made pulque, which is a slightly alcoholic beverage

was excellent and they were very helpful with information, firefly tours and laundry service

the room was very clean and safe parking for our car

also i must give credits to breakfast which was delicious

the health precautions they are taking are outstanding simple things like getting ice or a room service menu mean going to the front desk and asking for it

room service food was frankly gross

no view outside the room . room service and house keeping bit slow . have patience ud83dude0a

great food and room service

room service: quality and taste of the food was quite disappointing, even though prices were very

room service was great as well

bed was like a cloud. staff were accommodating and friendly. room service was efficient.

24hr room service and restaurant inside property is actually good

good room service, modern tv, you can easily connect to your own netflix account

the food from room service was just average.

comfortable to have breakfast at the restaurant

brunch buffet, room service 24/7, connected to mexico city airport, the lobby is a great meeting point to say

room service was very expensive and poor quality

though there were very few people), and the room service staff got me a tray with incredible food

24-hour room service

the breakfast was poor

np breakfast

the staff offered excellent customer service and the stayed included a decent breakfast.

room service was purely delicious

location, restaurant, room service, clean room

pecially when i asked for ice to my room), late checkout respected, nice room

great 24 hour shuttle, clean and comfortable beds. very good food from room service

accommodation, very comfortable, coffee making machine a bonus, free wifi easy to access, room service fast and great food

room service, friendly staff, airport shuttle, breakfast

staff is friendly and the room service very fast

room service was of a decent quality and arrived quickly

room service was very good as was the dinner i received!

we have ordered some room service, menu was delivered very quickly and the dinner was delicious

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

small gym available, also water for free

we liked the gym and the green area because we stayed with our big dog and she really enjoyed running around

large room, nice bar and restaurant

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with fantastic margaritas our room was great very clean and comfortable we are coming back to

and the room service and house keepers were

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

room service very poor, i ordered some fried egg they give m scramble and the menu need more

parking is available if needed

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

wifi worked fine, bed was comfy

the room service is very slow we have to wait at least 1 hour

the room service was very slow

room service menu was excellent & the food matched the menu

the room service was really nice and the food was really good as well

room service communication was very difficult for me as my spanish is limited

room service

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service was good and

huge bed and good wifi

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

were friendly and the parking was safe and convenient

no decent restaurant, bar or anything within walking distance

tiny gym with little equipment

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for the

room service was excellent and the cleaning was well done

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

room service is offered

room service was cheap but literally had nothing, there were sketchy noises outside our room all

secondly, room service is provided every day

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

the morning breakfast was awesome

the food of the restaurant, is very bad and expensive. not the breakfast buffet, that was good.

the facilities, breakfast are very good and everything is very clean.

provided laundry service when one of our children got sick and soiled his clothes

the wifi services were good and house keeping services were prompt

free wifi

my room very noisy because my room beside gym room with open 24 hour

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

wifi was not good, i have to change room

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet