the breakfast was ok

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

swimming pool was not heated

grounds and pool good security ability to cook own meals

swimming pool was not heated and we only found out when we arrived

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

seating area around the pool

small but comfortable room. very clean. very friendly staff, including room service.

breakfast is always the same

loved it over all, staff super helpful. breakfast was on point and room super comfy

free breakfast could use a bit of an upgrade

team were amazing with us always smiling and helping the breakfast team specially did a great job with their good attitude to accommodate all our

the swimming pool is really small.. still good to refresh.

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

garden and pool

calm, nice grounds, good pool, sense of serenity

great breakfast, spacious room

pool looks nice, we didn't try it

the pool and de breakfast

the pool and de breakfast

the pool was cold all the time even though i was promised that it is always hot

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

good breakfast and parking lot

nice breakfast

the menu at breakfast was perfect, clean and warm room, no noise ...

good breakfast and parking lot

room service available late which was great for a late arrival

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

spacious rooms and parking for our car

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

parking and everything was very handy. nice and quiet.

then call and order room service

the room was clean and when we ordered room service once, the food was good.

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

the breakfast had few options, the room had few outlets. towels were old

the prices of the restaurant and room service are not matching the expected quality

24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food,

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

room was very spacious, the check in was fast, room service was fast

24 hr & fast room service with great taste

room service, food, everyone was so kind!

the food at the restaurant is good and tasty. room service is quick too

no noise from the street, good proces for room service and bar

the food in the restaurant and from the room service, you never knew what to expect as the servings were never the same but different every

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

the price was so fair, and the room service food was so delicious too

there's enough parking space and the hotel has a restaurant, room service and an elevator

can t sleep. too close to the high way. not good wifi.

there's enough parking space and the hotel has a restaurant, room service and an elevator

free access to parking, so quick service at the front desk

also gym was good but could be better adding more

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

free parking are good for guests and have a good mexican food restaurant near hotel

parking free great stay one of memorable hotel in my

gym was pretty cool, location great

there was a menu in the room where you could order from their restaurant(room

the room was big and they have a gym that actually works

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast area needs more staff

breakfast was great ud83dudc4d

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast was very good ud83dudc4d

we had room service at night and the food was great

the room was clean, and the room service was exceptional

breakfast can be delivered by room service.

the wall around the spa had humidity issues

breakfast though limited is amazing

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

poor breakfast spread. no room service. bad location

that i could speak a bit of spanish because it came in handy in the restaurant and when ordering room service

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

restaurant/room service is good, and the bed was super comfortable

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

gym equipped friendly staff clean

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

samuel and his room service colleagues were extremely kind

room service fee won t be added in the booking totals price until check out.

the breakfast is amazing. it changes everyday. room service is also good

very clean, quiet, good amenities, nice gym, comfortable rooms

as we are from a glass company, the glass on the pool needs maintenance.

location good, parking and really really cheap: 20 a night

flight was at 23:00), the receptionist did not budge nor did she utilise this

i enjoyed the gym as well

wifi was not good, i have to change room

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

the wifi services were good and house keeping services were prompt

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

felt safe and comfortable. had private parking.

room service was very good .food was ok .staff was helpful.

the room amazing, the wi-fi good, adequate english tv stations, the bed comfortable and good room service good

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

room service was also good

we received exceptional service from the front desk to the dining room and room service

breakfast was simple, but health and good - scrambled eggs and ham with coffee

big room, confortable, clean, great room service.

at night it gets loud because they have a bar in the hotel

good location, breakfast good, nice roof garden, friendly staff

central location, nice tarrace, very good breakfast

good breakfast

room service was fast

size of the refrigerator, the coffe machine, an nespresso, the prices of the menu for room service, very fare

the food and room service was very poor, breakfast included and could be better tho.

room service food is okay, steak not as good, but cheese fingers tasted

the breakfast, which was included in my reservation, i received a bill with $0 to pay

the breakfast that was included with our room was delicious with a big variety of choices

another thing that works very well: the wifi is great, simply put, no login screens, fast enough for my daughter to watch netflix in

breakfast was amazing and the staff were very kind and helpful

in polanco neighborhood; very helpful, courteous and caring staff; delicious breakfast options; water, refreshments and snacks available throughout the day; beautiful indoor

lovely, friendly, helpful staff, room clean and comfortable, nice breakfast, great location

squeaky floors, ripped window sheers, little ants in bathroom, no hot water in bathroom and kitchen sink

e lady in charge of the kitchen - breakfast and snacks) was amazing

wifi worked well and was great to have netflix, youtube on the tv

the wifi never worked!! around 9:30 am the breakfast was almost finish.

breakfast is simple but nice, all staff are friendly

service at breakfast was extremely slow and the food was unremarkable / below average

continental breakfast could be better with more variety of sweets.

continental breakfast included is ok

ok continental breakfast

breakfast was ok, not amazing.

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

everything was clean and safe and it was a good location. there was secure parking.

staying 5 times, i finally had wifi

wifi sometimes works, and sometimes doesn t

no decent restaurant, bar or anything within walking distance