for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

room service needs improvement.

the restaurant was open until 11pm and 24 hour room service is available

brand new. great location. shuttle to the airport included. great breakfast

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

to the city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

nice rooms, easy parking, good restaurant and excellent pool.

city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

nice rooms, easy parking, good restaurant and excellent pool.

nice pool and delicious breakfast with live music

the coziness, kind staff, and good breakfast included.

parking

excellent breakfast and a 15 minute walk to the fabulous archaeology site

beautiful garden and good breakfast

safe parking

excellent. very close to the pyramids. the water in the pool is warm.

pool green: only turn on pump after you jump in

swimming pool)

the parking patio is so green and beautiful, the rooms are very clean once you come in

ample parking is available near room

very big garden and lot's of stuff to play with for the kids and even a little pool

near the pyramid and near a lot of local bars and restaurants. super nice garden. parking easy.

breakfast was nice and included coffee or tea, fruit and bread. served between 8 am and 10 am.

lot of parking

good parking

motorcycle friendly. secure parking.

safe parking, we could walk to the entrance

parking inside, a gated yard of the house

is good, very close to the pyramids, secure parking right in the courtyard

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace views of the pyramids and

secure parking and walking to tons of restaurants

hotel provided a very nice breakfast

clean beautiful hotel with great breakfast

free secure parking

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and good coffee, plus any information you need they will happily help you and try to make

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

is isolated, literally in the parking lot of a big shopping mall

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

the parking lot they broke into my car, they stole my lights and side rearview mirrors

i liked that they had a pool and an exercise room.

room service was very prompt and the prices were good

the room was clean and when we ordered room service once, the food was good.

then call and order room service

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

older reviews say they do not have breakfast, but that is not true anymore

the swimming pool is really small.. still good to refresh.

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

the pool water was not warm and also looked like not so clean.

small but comfortable room. very clean. very friendly staff, including room service.

late check out, and big rooms

also the breakfast was nice, but a bit of a challenge

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

team were amazing with us always smiling and helping the breakfast team specially did a great job with their good attitude to accommodate all our

pool was dirty and less water

seating area around the pool

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

we appreciated that, they respected our pool window room reservation even when they changed us

pool was dirty- plastic cup and dirt on the ground and less water in the pool

clean and spacious, great restaurant service

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room from 5pm on

oom service)

the service at breakfast

clean! breakfast was nice!

friendly staff, cleanliness, pool.

pool looks nice, we didn't try it

the pool and de breakfast

place close to couples of resterant, super market polices picks breakfast and super here everyday so seems much

location, price overall, cost of breakfast

breakfast was really good and worth for the price

the menu at breakfast was perfect, clean and warm room, no noise ...

comfortable, staff was nice to us. wifi was included.

nice breakfast

breakfast was average

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

their indoor pool was warm, and we loved swimming there throughout our stay

the pool was great, the room was clean.

the breakfast was ok

nice staff, good pool, beautiful gardens. very good wifi

swimming pool was not heated

one had towel provided for two guests and one bath towel each which had to be used also at the pool

place, quiet, nice pool

parking and everything was very handy. nice and quiet.

everything was fine, the food from room service was cold, they were no snacks at the machine

room was very spacious, the check in was fast, room service was fast

the convenient location, the 24 hrs room service, taste of the food, staff professionalism, the noiseless fridge inside the room, the

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

the prices of the restaurant and room service are not matching the expected quality

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs

breakfast was a buffet with a lot of option but i only used it twice during my 7days trip

also gym was good but could be better adding more

gym was pretty cool, location great

great room. bar / restaurant really nice.

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

free wifi

my room very noisy because my room beside gym room with open 24 hour

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

flight was at 23:00), the receptionist did not budge nor did she utilise this

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

wifi worked poorly in our room, this was a little bit frustrating

no decent restaurant, bar or anything within walking distance

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

tiny gym with little equipment

room service was good and

room service

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

location near bus station central mexico north. great wifi ! great value.

clean and comfortable for a couple nights. 10 minute walk to bus station. wifi worked good.

wifi worked fine, bed was comfy

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

and the room service and house keepers were

room service very poor, i ordered some fried egg they give m scramble and the menu need more

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

wifi was good

the rooms are big enough, strong wi fi, and good private parking

secondly, room service is provided every day

room service was excellent and the cleaning was well done

room service is offered

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

room service was cheap but literally had nothing, there were sketchy noises outside our room all

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.