he was also very helpful when we used room service

being charged for a dinner when i only had pate room service

breakfadt cold on delivery of room service no toast. limited evening menu that was repetitive

was quite noisy. room service was extremely slow.

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

the room service food was amazing

room service and we must have been next to a storage room or something

- 5 tray charge for room

fantastic as always very good with our dog room service exceptional such friendly staff

advertised 24 hour room service, but told us that it wasn't available because v fest was on

the four fliytes of stairs to the room after being in the bar at night.

the bar is traditional and and loved the atmosphere

could not fault anything location was excellent bar staff were extremely friendly and helpful can't wait to go

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

the place was clean and welcoming and a lovely bar to have a drink

it was very drafty in the bar because of very poor weather

my only gripe was the wifi but that is it certainly will stay there again.

breakfast was excellent

wifi was a bit weak but only an issue if you are there on business

our room was out of range for the free wifi. we had to use the cloud instead.

she showed me a menu for the evening, i said if there wasn't anything i liked on it, i will have room service, she said it's the same menu and the kitchen only does what's on the menu

no room service - but this was down to covid restrictions - not the fault of the hotel.

receptionist when we checked was friendly and efficient and room service was quick

room service as there was a function on and wanted some peace, was delivered promptly given how

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they then added a charge

there is no room service available and the telephone in the room had speed dial numbers which did not work, the

no room service although the reception did say they would bring to the room as i have walking

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

bad points - no room service you have to collect defeats the purpose of room service

no room service, rooms are getting old, beds uncomfortable, shower curtain old fashioned

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

no room service

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

no room service no wi fi no hot breakfast menu reception very un helpfull

no room service was hard with having a baby that slept at 7pm

everything location room service helpfulness everything

staff, facility, parking, back yard, landscape, room service menu was good

room service fine

room service was great, i had pizza and chips was lovely.

restaurant was very good, room service prompt and food still hot.

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

tasted almost like a sponge cake, disappointed, with a pint of ale, the bill was 37 including room service of 5, i did expect a better quality meal

had to wait for room service as they were very busy

big comfy beds and room service is nice

room service available

room windows could be opened for fresh air and daily room service

there is plenty of parking and there was no problem locating the hotel

very nice hotel, superb staff, and well equipped bar and reastaurant. we ll come back!

rking/location/building)

you could not fault the level of cleanliness and the staff from reception through to bar staff superb and the waitresses at breakfast and dinner the best service we have received in

size room, room service food quality was excellent, warm and friendly staff at reception and breakfast room

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

room service meal was piping hot and good

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

room service was pricey and the quality not the best but the local takeaway are a few minute walk

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

had all our meals as room service and it was excellent

room service poor never cleaned once in 6 days

room service didn't clean room's only put clean towels in their was a large piece of food on the

location handy for my purpose, good wifi

very welcoming place, lovely gardens and plenty of parking for residents

was from top level, just only wifi to improve a little bit and shower in my bathroom works not properly

warm and helpful welcome, comfortable room, and the breakfast basket was an unexpected

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

foods amazing & the fresh fruit & yoghurt for breakfast is the best ever

location with free parking at rear, good wifi, dog friendly with no hidden extra charges for a dog

ample parking at back of premises

the pub was packed on sunday and monday

location with safe parking

almost wished i had eaten in the restaurant and

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

i ordered room service and nothing was too much trouble

room was comfortable and he enjoyed breakfast

the bar shut too early.

excellent breakfast

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made me feel relaxed and ready to face

breakfast was fantastic and very allergen

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

location/surroundings were spectacular. staff were friendly. room service menu was good.

had a fantasic time here all staff was friendly even the room service was really good

the area it is set in. the swimming pool. the helpful staff.

it s a nice hotel the spa is a nice bonus

sauna and steam rooms in the changing rooms. spa area needs updating.

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

perhaps even a reduced late bar menu or room service

would have loved to have been able to order room service from our room

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

the staff and room service are excellent and they just want to help in any way they can.

wifi useless kept disconnecting bathroom tiles / grout need deep clean

room service breakfast was excellent. arrived on time and delivered with a smile,

only had bbc1 on the tv. qr code didn t work so we couldn t order room service

room service breakfast for a small price

breakfast was great. we had room service which was excellent. the location is really pretty.

suite was excellent with good room service

the lounge was comfortable with a bar and papers to read

location, free parking, lovely breakfast with plenty of options

great place close to town easy to find breakfast was exceptional. car parking was a bonus

position and parking it met my needs as a place to stay to visit nearby attractions, particularly

didn't affect us, but business travellers may find the wifi a little slow

they helped me with my luggage to my room and arranged room service , which was equally impressive

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

stayed 3 nights no room service/cleaning

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

safety measures were put in place with ample hand sanitizer and room service for breakfast

decent breakfast and efficient room service

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room service

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

had to ring externally on mobile phone for this, as room service phone out of order

had room service~ light meal was well presented and tastiy with much more on plate than expected

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

also no lead on phone so couldn t use phone to order room service

sunday morning breakfast service was not good, almost comical, but, hey, does it really matter

convenient car parking

lovely breakfast room and bar area

location and friendly staff - lovely breakfast and great location for town and plenty parking

free parking on site was very handy indeed

secure on site parking

breakfast was delicious and they even offered room service for a small fee

there was good parking on site

lovely bar area and restaurant

we had a beautiful meal in the restaurant and breakfast was amazing, lots of fresh fruit to help yourself too before a superb breakfast with

with lovely clean and fresh rooms, superb friendly

no room service offered on saturday rather than leaving the hotel to eat

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

room service and both had shepherd's pie which came with fresh greens and was delicious

room service should provide.

because of the pandemic there was a limited room service food menu

room service late with breakfast

took an hour to get room service, as could get no answer from reception at first until i used my mobile to access the

we weren t told about the 24 hour room service

we had room service also, which was very good price & the quality of the food was insane

didn t require the room service in the end, however there was nothing in the room that showed how/where to order it if

ordered room service - food was cold when it arrived

was amazing, staff were great and the food we ordered through room service was

very good room service. excellent staff

i liked the fact you can have room service.

amazing massage, room service was great, amazing big bed, lovely breakfast

i wish i d had time for the spa, room service is excellent, we are fussy and this is the very best for a while in a long line of

it was either eat in the bar, which has low tables that are not comfortable for eating from, or room service

also room service stops at 11pm with last orders earlier

room service was worth every penny

room service was also good

had room service in the evening and this was wonderful

wanted room service, no one seemed to know how i could do it

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

for room service on saturday evening and was told we are too busy to do room service tonight

i had room service and it was as good as in the restaurant, arrived fresh and hot

fantastic varied menu for room service although ate in the bar and had fantastic desert

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it was excellent

is beautiful, the hotel is beautiful, staff are excellent, ordered food through room service, food was fantastic and arrived quickly

had-room service which was very good, food and service - i was, however, surprised that reception had

room in a great location no noise from the bar below great bar and staff overall it was perfect

loved how relaxed the bar was and the room was lovely

big comfortable rooms and nice and quiet - en-suit bathroom a good size - off road parking a

much except that we saw people parking in the car park and walking into town - which is not ideal

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

fabulous and helpful staff. spotless room and bathroom very good breakfast

accessible parking in front of the hopton crown

breakfast was superb and friendly staff!

lack of mobile signal can be a problem for some if your phone is not enabled for wifi calls

om 1), food well presented and good quality, lovely bar with lots of ambiance