reasonable value for money. pretty garden and easy safe parking

we particularly liked the upper house rooms with your own pool area

we enjoyed the food both at breakfast and dinner

the included breakfast is simply coffee, fruit and bread with jam

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast could be enhanced and food menu changed from day to day.

location and view and restaurant staff and small pool. night lights. room service.

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

there is parking at the hotel

beautiful property, great heated pool, wonderful service.

great breakfast

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

breakfast is perfect and the staff is very friendly

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

delicious , filling breakfast was included

my room was good equipped, hot water in shower, nice breakfast

parking was provided which felt good

parking. it was difficult to get the car down the narrow road.

parking far from hotel

bad wifi, accessibility to drinking water, cockroach

parking - the hotel is found down a very narrow corridor that can barely fit a small car

parking is included on site, but the path to the hotel is very narrow

liked the proximity of the main tourist attractions and early check in

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

wifi did not reach room

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

had to catch a mini bus straight after breakfast

staff, parking and breakfast

location and breakfast

breakfast could improve a little bit

weren t told about the breakfast schedule and figured it was til 11

pictures show the playground for kids that does not exist

noisy kids in the morning. bed made noise

the breakfast was beautiful

location, parking available and good service

we traveled with our 3 kids

large room with balcon quiet at night good place for family with children pool

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

lovely pool

breakfast takes a little while as everyone seems to come down at 8am and i think it's only 1 or 2

so you get restful sleep, the breakfast was one of the best we had

view, breakfast, room, people, employees area, everything excellent

a nice rooftop terrace and a pool

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

also breakfast included for the price was amazing and very yummy

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

staff we had were super friendly and even organised a take away breakfast for us

where else can you get a bed for 6$ with breakfast included

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

the pool was unusable, dirty and probably unhealthy

pool was not available which is why i booked

wifi was not working until i restarted the router outside the room

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

was very clean, friendly staff, good laundry service

good wifi, kind staff, quiet street, spacious room, hot shower

was very nice and helpful with any request from laundry service to transportation

the wifi worked well throughout my stay

did not try spa at all but nice touch

the hotel was very clean and the sunday breakfast buffet was fantastic

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

was charged twice for a room service item and the rooms were very warm

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

eaning)

the view, the pool, the large windows, the large bed, and the room service

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

very friendly staff, helped with a very efficient taxi and laundry service

parking is included, but it is about 2 blocks away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

overcharged for a load of laundry

parking of our car was not in the hotel, but very close in secure parking, for free

although i was charged the extra the room service did not respond, because there were left only towels for one person

if you have kids, they have an excellent play area, including trampolines and playsets

kids crying in the morning

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

i like the location and the view. cheap laundry service.

they did not have room service and were not flexible at

room service was also not good

room service was super quick to deliver our morning coffee

no room service unless you re sick, then you have to bring it up and down yourself

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

room service was great too

wifi only works around the reception area

wifi in the room, onsite restaurant was closed so we had to order in or go into town

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

the wifi was not great.

wifi is spotty but this forced me to stay off electronics, which was my goal

the breakfast each morning was healthy and delicious

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

breakfast was included and delicious

early check in 10am and great location

wifi is super strong

wifi was good and room pretty quiet

room, good hot shower, i was on the second floor and the wifi was working well

wifi in the room was not very strong but in the corridor the connection was good.

if you call them, they even provide room service

included breakfast delicious

the road on one side is very loud with motorbikes, kids, shouting

nice pool

the beautiful pool was an amazing amenity since the lake didn t seem to be that swimable

enagers) loved the family style dinners meeting other travellers

our kids (teenagers) loved the family style dinners meeting other travellers

as i have adopted kids of color that is not something i appreciate

wifi is only in one communal place

went to this hostel with my adult kids and husband and we really enjoyed it

served us room service dinner even though we got there late and the kitchen was almost ready to close

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

didn't like that there's no room service

the property is lovely the pool is great.

the wifi signal is spot on everywhere

room very clean. taste breakfast.

good breakfast

at the hotel is excellent, breakfast was delicious

breakfast was okay, nothing too special

simple rooms and good traditional breakfast

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

pool water was extremely cold

hotel has a beautiful view, pool, and gardens

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

roof broke, a bit to rustique. pool not clean

d my room next to pool), wifi was sometimes a bit too weak or lost.

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

the pool is beautiful

i loved the pool, the staff and the food at the

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

- great balcony

the room service

wifi was great for taking

wifi was really slow and unreliable

pool too cold to use, restaurant staff inattentive.

the kids enjoyed the pool

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

excellent food. very nice outdoor pool. lovely paths down to the lake.

the pool is fantastic for kids

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

i had my laundry done and they lost 2 of my favorite garments

breakfast was tasty and often included 3-4 options

a bad experience with the hotel doing laundry

the wifi was bad, but this seems to be the case across central america

located really close to the main pier / water front where all the shops are and parking space included for our car

wifi was also slow

advice you to book at the door and not online

strong wifi

power went out for over 24 hours during our stay

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

nice owners, really helpful and cozy rooms. breakfast was delicious!

the quiet, green and well-cared-for patio, in which you can have breakfast, is an oasis inmidst the hustle and bustle of antigua, and you can gain energy for your

other than most hotels so close to downtown antigua, the hotel offers free parking, which took away lots of stress for us

breakfast was delicous

outstanding breakfast included in price

breakfast was great. location was good as well.

breakfast was free but they did not tell us which meals were and which were not free so we

breakfast was fantastic and the chef amazing

the hotel provided wonderful hospitality and served a delicious breakfast

our room came with breakfast and the breakfast was really good

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

, in other comments wifi and not enough coffee at breakfast was critisized

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

breakfast was delicious

location was great, and the room had everything i needed to be comfortable including a very good wifi

wifi was not working during our stay