no wifi is what you need around the lake to enjoy it the fullest

our kids

enagers) loved the family style dinners meeting other travellers

no laundry facilities

as i have adopted kids of color that is not something i appreciate

served us room service dinner even though we got there late and the kitchen was almost ready to close

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

didn't like that there's no room service

oh and the wifi is great throughout

also there are spa treatments like sauna, massages, hot tubs and swimming stops

breakfast was amazing

the breakfast each morning was healthy and delicious

breakfast was fantastic

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

room service was great too

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

the pool was nice, everything was very clean

the bungalow, the pool

the view is amazing and the breakfast was good

no room service unless you re sick, then you have to bring it up and down yourself

room service was also not good

no room service at the time.

they did not have room service and were not flexible at

room service was super quick to deliver our morning coffee

although i was charged the extra the room service did not respond, because there were left only towels for one person

parking was unavailable during my stay

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

parking of our car was not in the hotel, but very close in secure parking, for free

the hotel offers free parking, which is a block away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry

parking with no access at this moment, municipality repairing the street

it has private bathrooms and a great wifi connection

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

a swimming pool is missing

id)

- room service was efficient, friendly, and affordable

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

eaning)

the view, the pool, the large windows, the large bed, and the room service

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

breakfast is delicious

where else can you get a bed for 6$ with breakfast included

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

also breakfast included for the price was amazing and very yummy

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

wifi was not working until i restarted the router outside the room

the location was good. there was a game room with pool.

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

don t bother with the pool

wifi was weak

friendly staff, off street parking, clean rooms, hot water

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

breakfast very good also and staff very helpful and friendly

no wifi in the room, no ac.

we loved the spa tubs with hot spring water

noisy kids in the morning. bed made noise

there was a playground for kids and sitting areas for adults

wifi was not good, a lot of loud noises from dogs on the street.

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

liked the proximity of the main tourist attractions and early check in

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

balcony room costs a little extra and just looks over a parking area

we couldn't swim in the pool and it was a bit noisy at night and early morning.

the breakfast was delicious and all was very clean and safe

pool area was very nice

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

the breakfast was awesome, great coffee!

good breakfast on 3rd floor terrace, pancakes, fresh fruit and coffee

liked the service, the breakfast and the peace of the place

just about everything you need for a bed and breakfast place

breakfast waa terrible no milk butter or jelly not regular coffee only instant it wal cold they

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

parking. it was difficult to get the car down the narrow road.

parking far from hotel

parking is included on site, but the path to the hotel is very narrow

ants in the bathroom and unstable wifi connection

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

they also have a nice heated pool

room was beautiful and we had a good time at the pool

breakfast is perfect and the staff is very friendly

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

there is a pool right in the center and plenty of space to stretch your legs outside

pool was small, was low on water and filter system wasn't working great

delicious , filling breakfast was included

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

- great balcony

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

the room service

wifi was excellent even up in the room

wifi was really slow and unreliable

location and view and restaurant staff and small pool. night lights. room service.

perfect shower. nice view of the lake. private parking. nice park and pool.

geothermal pool was relaxing after a day of

reduced a star because of spotty wifi

wifi worked in our room and was not an extra charge

the included breakfast is simply coffee, fruit and bread with jam

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

inly the pool area, which is way better than the hotel's)

their iconic infinity pool is currently closed for refurbishments but they don't offer guests any discount because of

also there was wifi up until the exterior of the hostal near the lake which was nice

wifi wasn't strong

laundry facility at your doorstep at a great

large room, good breakfast, reliable wifi, great lake view

i was to leave very early so they cooked my breakfast the night before to accommodate

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

location pool staff

parking

i did not go in the pool but the pool/garden area is really nice to relax

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

there s also a well-equipped gym they give you passes to which is next door to the hotel

it was clean and nice, the breakfast was really good.

comfortable bed, big bathroom with hot water, strong wifi even on the terrace

is very good value for money, clean and nice rooms with great breakfast

service the the breakfast was excellent it's not parking and the streets around the hotel are to small is hard to

there is a laundry facilities, massage, salon, and tour companies very close

the breakfast is tasty, although it's symbolic

good breakfast of eggs, banana and pancakes

breakfast, staff, and facilities were amazing

was the cheapest accommodation in town and included a delicious breakfast

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

beautiful and very clean swimming pool

the wifi was really poor really let's the place down

the location and the room anddd the laundry

they have wifi but it's not good

decent wifi

large room, decent wifi and hot shower

they also offer a laundry service in the little shop at the bottom

good laundry service available too

best view ever. super chilled rooftop terrasse. very cheep laundry

the staff were really friendly & provided a laundry service

laundry service is good and very cheap

breakfast is included, and the view from the terrace is incredible

esn t work on terrace) - extremely noisy all day and night

breakfast was good, it was the same thing both days we were there but it did the trick

you'll also get a good breakfast

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi

breakfast of pancakes and fruit and coffee was a nice way to start every day

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

although it wasnt mentioned on the page, breakfast was included

breakfast is simple but good: pancakes, fruit and coffee or tea

ry central but still quiet) - highly recommend

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

also the shared kitchen, and common spaces were very nice with a terrific view

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you want by cooking for yourself, or if you have kids, you can easily

delicious breakfast and very central location.

breakfast is also reasonable within the price you are paying and staff was very friendly too

d there were routers on every floor).

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

steep steps like you will find in other

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

roof broke, a bit to rustique. pool not clean

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

wifi wasn't strong in our room and last day we had only cold showers in the morning :

only that there was no wifi in the rooms, only in the restaurant.

breakfast was tasty and often included 3-4 options

the breakfast was amazing

located really close to the main pier / water front where all the shops are and parking space included for our car

d my room next to pool), wifi was sometimes a bit too weak or lost.

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

enjoyed the sauna, hot tub and pool

we loved the pool, jacuzzi, and sauna and privacy of the cabins

ually 10-20 mbps, 2 different networks)

q at the door, 70q instead) the laundry service is 5q so good but the clothes were not very

strong wifi

advice you to book at the door and not online

wouldn t recommend the laundry service